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Prep SportswearReviews 13,654

3.6

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
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quality
212
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Pennsylvania
1 review
0 helpful votes
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Love the products, but they took a very long time to arrive.

Date of experience: October 15, 2021
Wisconsin
1 review
0 helpful votes
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I understand why the delivery took so long. It's still an issue with Covid still going on. I had no problem with how long the order took. I did have a problem with the quality however, see comments below.

Date of experience: October 15, 2021
Oregon
1 review
0 helpful votes
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Took a while to get here
October 15, 2021

Took a while to get here. But other than that I'm happy

Date of experience: October 15, 2021
Pennsylvania
1 review
0 helpful votes
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Everything went smoothly!
October 15, 2021

Everything went smoothly! Happy with the products.

Date of experience: October 15, 2021
New York
2 reviews
0 helpful votes
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Always a good shopping experience with Prep Sportswear!

Date of experience: October 15, 2021
Maryland
1 review
0 helpful votes
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My son loved his sweatshirt
October 15, 2021

My son loved his sweatshirt. Such a great selection to choose from.

Date of experience: October 15, 2021
New Jersey
1 review
0 helpful votes
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Looks great
October 14, 2021

Looks great. Just took long to arrive. The website does not explain time of delivery not how long it will take to produce.

Date of experience: October 14, 2021
Georgia
2 reviews
0 helpful votes
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It was horrible the design was ugly and it took too long to get.

Date of experience: October 14, 2021
Illinois
1 review
0 helpful votes
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Received order in a timely manner
October 14, 2021

Received order in a timely manner. Great quality and designs

Date of experience: October 14, 2021
Iowa
1 review
0 helpful votes
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Only order if you want trash unlicensed apparel, that will never actually show up.

This company is a scam.

Date of experience: October 14, 2021
California
1 review
0 helpful votes
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I received my order just find, without any problems. I would probably use this company for any if I have to order again.

Date of experience: October 14, 2021
Texas
1 review
0 helpful votes
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Easy to order and the product was delivered in an appropriate amount of time!

Date of experience: October 14, 2021
Florida
1 review
0 helpful votes
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Outstanding unique service!
October 14, 2021

Outstanding unique service!
I will definitely shop again.

Date of experience: October 14, 2021
California
1 review
0 helpful votes
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I needed one size larger no return policy so it is the thought that counts for a gift that doesn't fit.

Date of experience: October 14, 2021
Texas
1 review
0 helpful votes
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Easy ordering merchandise, website was easy to understand

Date of experience: October 14, 2021
Pennsylvania
2 reviews
0 helpful votes
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I have a lot of good to say and one bad. I ordered 2 XXXL shirts and one XXXL sweatshirt. The two shorts are fabulous. Great quality. I was impressed with the quality and delivery. Fantastic! I wear them all the time and even reordered for my brothers and my mom as christmas presents. The sweatshirt looked great but I didnt try it on until last week. It was suppose to be a 3x and I was sent a 2x. It was after your 15 day return policy. So I am stuck.

Date of experience: October 14, 2021
Tennessee
1 review
0 helpful votes
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Order took really long to get
November 13, 2021

Order took really long to get. Overall the shirt and sweatshirt are really nice.

Date of experience: October 14, 2021
West Virginia
1 review
0 helpful votes
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Nice t shirts good material well made, arrived quickly

Date of experience: October 14, 2021
Maryland
1 review
0 helpful votes
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Shipping was all over the place but the product was in great condition!

Date of experience: October 14, 2021
Washington
1 review
0 helpful votes
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It was okay, the product I got were good Quality but the mask needed to be bigger.

Date of experience: October 13, 2021

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30