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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It took a little longer than I thought but in the end it was I felt it was a good purchase
I thought actually designing the shirt on your website was a little difficult. I was pleased with the size availability and quality.
Fast response to my questions regarding processing time. Order a couple weeks in advance to allow processing time.
It took a while to go into production, but after that it went really quickly!
The material is good, the print amazing, and it washed very well
The shipping was ok. I just need to change the sizes. ( plz order at least 2 sizes up) and it will be a month and I have heard NOTHING from the prep sportswear gear after SEVERAL attempts!
Not happy with my sweatshirt. I have ordered before but this one is not great.
Took a lot longer than I expected it to to get here.
My experience was excellent, I also had a lot of fun shopping for my schools shirts!
Easy ordering and navigation. Would be helpful if the site provided estimated delivery dates. I had no idea if merchandise would arrive in 3 days or 3 months.
Processing and delivery was longer than stated on the website but gear was nice.
The online shopping experience was great. I loved being able to choose different logos and see them on the merchandise.
No problems everything turned out well. Received in perfect condition
Shipping took a lil longer but very satisfied with the tshirts
Everything was great but not knowing it would take two weeks to get my order was a problem. None of my emails were responded to before I received my order.
Received order when scheduled to arrive. No problems in the order process. Product received is beyond unsatisfactory. As of right now will not place any future orders.
Design was great. Quality of sweatshirt not great for the price.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members