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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It took an entire month to receive my order by the time I received I didn't even need it any more I wasn't able to cancel or get a refund just a overall bad experience
Great product! Efficient delivery! We will definitely shop Prep Sportswear again!
Item was received as ordered, though it took 5 weeks. Information on status of order was hard to obtain.
I love the choices that Prep Sport offers! I appreciate all the titles that we have to choose from also.
Wish there was more communication on when it was shipped, seemed like I ordered then didn't hear anything. The site just said order pending with no updates.
It was fine but very slow to be processed and delivered. Also the name on the back ended up huge and there was no way to know ahead of time how big it would be.
I was unaware that it was take about two weeks to fulfill my order. But I received it and I am pleased!
Fast quick smooth transaction! Great quality and items were delivered very quickly!
Ordered my first ever School team logo and took three weeks to receive item. When item arrived there was a missing letter on school name. I contacted Prep Sportswear through email along with photo of shirt. They reissued me another shirt at no charge and received new shirt in three weeks.
The online ordering worked great but it just takes a long time to get the order.
Easy to order and customize the sweatshirt my student athlete wanted.
She likes her sweatshirt and the quality seems to be holding up well
Awesome sports wear. Delivery was perfect timing…………….
Had no ideal it would take so long to make, ship and receive. I'm used to orders being received within a week or so.
Easy ordering product online. The hat I ordered arrived in a timely manner.
It's was a little slow getting here but it was good and pretty
The experience was fairly easy, but the quality and value for price is my reason for the 3 stars.
I purchased a sweater shirt for my husband at Prep sports wear and he loved it!
Order was delivered, but processing took an extended time.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members