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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I felt it took longer than it should have to receive my order.
Delivery was little late but the product has good quality
Great choices. Good prices. Excellent quality! I appreciated the communication and follow through.
Excellent experience! Everything came just as I ordered it. Thank you so much! Eli
Great experience and the website is very user friendly
The amount of customization possible was really neat. My son could choose which logo, which sport, etc. He's very happy with his hat.
Updates appreciated to track order status. Easy to order.
Took to long to get order and quality of clothing was not worth he price. Will not be purchasing anything from your company again.
I ordered these items to wear during my sons soccer season. The season was over before I got them.
It's was good, good selection of shirt & team wear.
Great customer service and products consistent quality
Ordered caps to support my daughter who is in college now
It took almost a month for the item to be shipped out.
Took too long and there was no response to inquiries for more than a week.
Took too long, shipping too expensive and the quality was horrible! I can't remember the last time I saw a single ply hood.
Easy ordering/customization, reasonable shipping time,
Took longer than I expected but it was worth the wait:)
Great products and service delivery as promised, quality is excellent
It was fine... I received what was ordered. Will order again when my other niece starts college.
It took a little while for it to arrive once the order was placed but we are satisfied with the product
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members