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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The items were received as promised, however, one of the shirts had a faded print on one of the letters
I am very satisfied with the product. It looked like what the picture showed.
Delayed shipping but my shirts were great quality and print
Good, it took a while to receive the order but liked the sweatshirts I ordered! Quality work!
The product was fine but communication about the status of delivery was poor.
The quality of the product was terrible.
My child could have down a better job on the lettering on the shirt.
Will never buy anything else from this company.
It was an online order. Sizes are a tad small. Took a while to get.
Ordering was easy and I liked the design. Processing and shipping took a bit longer than I'd like
The sweatshirts didn't come very quickly, but they were really good quality!
Ordering was simple, but it took forever to arrive.
Super easy and the sweatshirt looked great! My son loves it.
I got my first item but my second item was sold out and all of my friends who ordered the same thing got that shirt. I don't believe I was ever refunded
Response was slow causing changes to be made. When finally notified one item was unavailable.
Charges went through immediately, however refunds were eventually made.
Delivery took quite a while but otherwise satisfied
Experience was great. My wife wanted something a little different and you made it happen.
Easy ordering. Took a few weeks to receive but understand it was produced after ordered.
Took a long time receive my ordered gear, clothing was very nice
I had a difficult time getting onto the page I wanted. When I finally ordered, the shipping was more than the price of the item! Once ordered, I waited a VERY long time to receive my item!
Overall it was very good delivery was on time we even got email or notifications that it would be on its way
Very easy to order and timely shipment. Product was excellent quality
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members