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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I purchased a hoodie for my son that is good quality, but when it arrived, it is way too small for him. This company does not offer any returns or exchanges, so I'm losing out on the money spent. Their customer service is horrible. Don't waste your money! Go with a smaller, local business to purchase similar items from, if possible.
Order came quickly and good quality. I just wish you could put names on the youth sweatshirts
Order still hasn't arrived and they have responded to nothing. My order supposedly
Shipped 3 weeks ago.
I ordered some college apparel for my daughter and noticed that her college had many options specific to their major. Hers was not an option, I emailed them and they had her major on the site in less than a week! They have a good variety of quality apparel that arrived in a timely manner.
I normally wear a large but ordered an XL to make sure. Should have tried it on before I washed it but didn't. Washed it in cool water and hung it to dry. I couldn't wear it if I was a 10 year old. You do not need to print this. You asked and I'm telling.! My fault for not trying it on. For what I paid I expected better.
Fast, accurate with excellent quality. I created a design and they delivered!
Great quality gear and decent shipping times, I love ordering from this site and will continue to buy from here!
Easy and very fast! Will buy more when ready to make another purchase
It was great. It was easy to order and easy to navigate and browse also love all the choices I had to choose from
Loved my shirts and the prices! It was very easy to order from the website. I also liked that I could get Tshirts for the school that I teach.
From the functionality of the website to the checkout process everything was smooth and simple.
What is ordered was supposed to have custom design but that isn't what I received. And the shirt quality was like second level retail quality.
The sweatshirt is very light weigh for the amount charged. Won't make any more purchases from PS!
Good quality good price and the only place I can find jerseys from high school
The product was delivered earlier than expected and was very good quality.
I always order my sportswear from Prep Sportswear! Why? Because I get exactly what I want/need in a timely fashion. The products are always great quality!
…the quality and the fact that I can get my school shown on my garment!
Quick and easy, really nice nice cap. All went nice and smooth got my cap in the time they said overall good experience will order from them again.
My order shipped but was returned to you because bad address. My fault. You shipped it again no charge to my address. This is unheard of in 2025. What a great experience and I will use your services again.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members