Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I love the products, but the delivery time can be a little quicker.
Good it was in good condition it took a while to receive it. But I got it and I like it
Easy to website. Received the order in a timely matter. Good qualify. Loved how I could customize each item how I wanted it to look.
Price was reasonable and order was as expected. Delivery was also fast.
Easy and quick. We appreciate the design of the products featuring our favorite school.
I would like to say I was very satisfied by your products and speedy delivery service. I will continue to be a customer. Thank you again.
I had a great experience with my order. All item fit well. They were a zip-up jersey, and pants
Every thing fit well, So we decided to order again. This uniform is one that is agreed upon by their schools.
Very quick and easy to design, very comfortable and fits perfectly. Love it
Finding the design again on the website once closed was challenging/linking it to everyone on the group order. Also sizes missing in some of the colours.
I am so excited my daughter is going to further her education!
The sweatshirt shrunk quite badly with one wash and the material felt cheap
They have always been great have only had one issue and your customer service made it right
The prices are a little high for some of the sweatshirts but all in all it's good
Great experience in my first order. I wish I would have selected the unstructured low profile hats the first time to save me this extra money spent. But the order was very quick to arrive and look forward to showing them off at the ball parks.
Great selection of merchandise on your website to choose from. I found the exact hats I was looking for to wear to my grandkids high school baseball games. There is not many styles of shirts and hats to choose from around our town. I'm sure there will be a lot of people asking me where I got my hats from when I get them and it will probably result in future orders for your company. Thanks again
John Causey
Only took a few days to ship and the quality of the sweater is amazing, super comfy
My daughter wanted a sweatshirt with her college logo on it we ordered it and received it super fast with no problems love the quality of the sweatshirt.
The product was good but the communication was lacking. I never received a confirmation email when I placed my order, and I never received a shipment email. I had to keep going to the web site to check my order status. The product arrived in a reasonable amount of time for a custom order.
Shirt was what I expected. The quality was fine, and my granddaughter likes it.
Very easy purchase!Everything went good! I had no delays and the my items arrived on time.
It is a great website. Although I had to pay customer COD because I am in Canada
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members