• Power-Level

Overview

Power-Level has a rating of 1.28 stars from 163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Power-Level most frequently mention live chat, customer service, and phone number problems. Power-Level ranks 90th among Mmorpg sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • You want my cell phone number and I do not trust you not to sell it to another company.
  • Terrible customer service if you can even call it that.
How would you rate Power-Level?
Top Positive Review

“Very good company :) i got in live chat asked how much...”

Donnie E.
12/28/11

Very good company :) i got in live chat asked how much gold they had in stock they told me over 100k... i ordered 40,000 they got on within the allotted time and gave me the proper amount of gold! I think this company has turned its ways and is much better then all these reviews!

Top Critical Review

“Pay pal closes cases without proper review”

Charlotte F.
5/12/18

I purchase tech support annually. This time the vendor distorted my computer and when I called him he never replied. He disappeared. Service was not even one month. Pay pal closed the case because the jerk told them he did the work. PAY PAL DOES NOT SUPPORT ETHICS. PAY PAL SUPORTS THE EASY WAY OUT WITH NO ETHICAL RAMIFICATIONS. Yes they support the theivs

Reviews (163)

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Reviews that mention popular keywords

phone number (14) customer service (17) cell phone (5)
Thumbnail of user ronaldg
2 reviews
12 helpful votes
August 7th, 2010

Ok, well I did buy from here in 2007 kinda of sloppy. I have no idea why i bought here again but, when they started giving me run around with 12 hours... I disputed paypal. THEY IMMEDIATELY called me saying gold ready. I still won't recommend this website only gameusd, but take there money they get on it asap.

Thumbnail of user miked2
1 review
14 helpful votes
February 12th, 2010

Ordered 10K gold from them. 30 min. Later made a fuss to their A. I. M suppoort who for the most part ignored me totally. Only responded once with: "Ty for waillting.ur order is in process, wen we get the gold for u, we will inform u to login the game. I sent about 15 more IMs over the next 30 min, never cursing or being rude, but telling them politely that If they can't deliver the product I will contact my credit card company and have the charge retracted and open a dispute on pay pal. As I was filling out the conflict form on PayPal they called me and told me to log in. I did and was given 7200 gold. I thought about rejecting it because it wasn't the full amount but figured it's 72% which is better then getting nothing and waiting months for the charge to be retracted by my CC company (if they will even do it) so I took the gold and they told me the rest will be given to me in an hour. That was 20 min. Ago. I doubt I'll get the rest and don't care at this point. Although I got most of my gold within an hour, After reading this site I realized I was going to have to fight for it.If you, like me, read this AFTER making a purchase, try what I did- do not be an $#*! and curse them out, just tell them you are going to cancel the payment and whatever related threats you can make, to get them motivated. If you make it personal, it will become personal to them and you might see worse results.If you are reading this before making a purchase- I recommend not using this site.

Thumbnail of user michaelx
1 review
8 helpful votes
November 17th, 2009

Well... this is wat happen to me recent. I order 10k gold from this website. And I was told after 30 mins i will receive my gold once i order it. So i order it step by step... verify alot of things... then they told me that they couldnt deliever the gold in 30mins. They tell me to wait for 2-48 hours cause the worker are collecting the golds... i was like... fk did i just got cheated? Ive sent them the moeny... so i can just wait... they online customer severice guy was talking nice to me... and after like 12 hrs they told me there are 4k gold avaliable. So i went on the game they gived me 4k gold! So start at this moment. I start to believe that i will get all my gold that i ordered. So i keep wait like another day. Then they pmed me while i was playing WOW, to go to Org to get the rest gold 6k. Well... I got what i wanted... it just take a lil bit long. Totlally ive waited like 2 days... bad delievery time. Oh btw im chinese, and i was talking with them with chinese all the time...

Thumbnail of user alexl
1 review
18 helpful votes
July 27th, 2009

At least for me, i waited 5 days after the order, (they say within 2 days), and at that point i sent another mail to them telling them i hadn't recieved any alerts on my gold yet and if they don't reply i'd make a conflict on paypal,(i don't know about you guys but i get my money back when i open a conflict), and they got on it within a few minutes and i had my gold within 5 after i contacted them the second time. As it is, it isn't the best service, but it is a good dollar/dollar fifty less when ordering small amounts of gold. (i only got 1k, so that might be why i got mine. If you're ordering a ridiculous amount, like 10k+, it might take that much longer because they work towards that and pay smaller amounts out along the way)

Thumbnail of user mikalf
1 review
12 helpful votes
May 20th, 2010

I did not read this site until I placed my order for ******* gold. I read the reviews just after placing my order unfortunatly. Once read I immediately got on the chat and asked for my gold. I got the same excues as everyone else. Oh they got banned on the way ect. I visited the live chat three times asking for my gold. I threatend a dispute with paypal and VISA. I went to bed with no gold :( The next morning I was at it again. I filed a dispute with papal no sense in waiting. About 5 minutes after i filed the dispute i got an email saying my gold was rdy to meet in ratchet. After three different characters logged on I got all of the gold I orderd. I took about 1 day total. I would try another site. But if you have to use them start hounding them right away.

Thumbnail of user alans4
1 review
12 helpful votes
February 1st, 2010

UPDATE! I got my Gold! Out of no where they came up to me in the game and whispered to me and gave me the 3000 gold. I gave up on talking to them on Live Chat about a refund 2 days ago and haven't contact them since. I guess I got lucky and they did deliver even though it took way to long and too much of a hassle

Wish I saw these reviews first. I also bought 3k gold and have not received anything for the last 7 days. Have contacted live chat 5 times and have gotten the same response as everyone else. Ask for refund and got the "no manager around BS". I used a credit card instead of paypal and hope its only the $14.84 I loose. DON'T BUY FROM THESE GUYS!

Thumbnail of user anthonyw1
1 review
14 helpful votes
February 23rd, 2010

I only say MEH above, because this is not a fraudulent company. Only a non trustworthy company. They tell you they have 200k gold in stock but they dont.
Just to get you to put a payment through hoping you only get a small amount. Since you have 7 days b4 a refund is available thru paypal, Means they have 7 days to farm transfer or get gold from somewhere else to give you before the 7 days are up.
DO NOT RECIEVE ANY AMOUNT OF GOLD THAT IS NOT WHAT YOU PURCHASED! IF YOU BOUGHT 50K AND THEY WANT TO GIVE YOU 20K NOW AND 30K LATER DO NOT DO IT!
Thie means they have given you part of you order and you can NOT place a refund after this!
But you do get your gold eventually they just farm it if they don't have enough

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Jang S.

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