Yet another dissatisfied customer who wishes now that they had read this review site before engaging in business with this company. I ordered my gold over five hours ago, and have been in live chat on and off with them over and over, only to be asked for 'further confirmation'. They went so far as to ask me to take a picture of my credit card or my ID for them to confirm my purchase. Yeah, like I'm really that $#*!ed. Nevertheless, I have given countless threats, and have already filed my dispute with paypal. PayPal has just now gotten back to me with it, and I am going to go ahead and escalate this dispute to a full-on claim... Right after I copy and paste my paypal dispute confirmation into their live chat and see if it lights a fire under their arses.