Postmates

Do not sign up for a Plus account thinking you'll actually be free of service and delivery fees with an order over $25. They don't tell you but you have to "verify" the merchant is under a specific list, otherwise your charged the entire order, plus, service fees, plus delivery fees, PLUS the $9.99/month. HA. Yeah, not EVER going to use this service again. Save yourself the trouble, use another service or go pick up what you need yourself and don't bother with Postmates.

Customer service is complete trash, only give you an email which they are terrible at replying to. I had an order cancelled, I was still charged for it. I wrote them an email which they never responded to just marked the issue as "resolved". I never received my money or food. Paid $40 for a panic attack...

I won't ever use this service again.

Applied a coupon 30$ off, then I ordered. Suddenly the coupon was taken out from my order. I was charge for 48$. I realized this, so I cancelled my order right away within 2 minutes.
I realized I lost the whole money except the tip.
I contact the customer service 2 days later, and they told me they won't refund after 48 hours.
As a new user, how can I know?
I was charged for 48$ for nothing. They are such a thieves.
The customer services' representatives are so rude. They just cut me off and close the chat.

All i wanted was a pint of ice cream - they say it delivered and show the package but not the doorway - it was obviously the wrong house - and you have to wait forever on the phone for a refund. What an awful service p- they should be put out of business.

I ordered at 6pm waited until 8:10 pm for my food they gives me 3.68 credit buy im paying 26.00 im so pissed then they canceled my order without telling me I go look at the map and my order was canceled by them sad ill never use this company again

I ordered via Postmates and spend exactly $16.93 they kept changing the time and then my food was very cold. After requesting 2 managers nothing as resolved. I would not recommend at allllll

I will select a chain restaurant in Vancouver, WA yet, on multiple times, the order is redirected to Portland, Oregon?

I canceled an order to Panda Express because that location is actually located inside Airport terminal and no way for driver to park their car and retrieve. I've complained with live person previously and it's still happening.

Why I'm so angry is because this happened once again yesterday. Within 30 seconds I hit cancel, yet my Bank Account has $30.00+ Pending on hold. I think this is horrible and yes, as previous complaints have stated, it's a scam. I did not receive any goods or services yet you received my money. On a large scale somebody making out or laundering funds?

Are you trying to build up local business after letting looters & rioters ruin downtown. IDN, but I'm mad.

Postmates needs to go out of business in 2019. They are consistently stealing from deivers $1 here and $2 there so it becomes difficult to make a big deal about $1 and whenever I do complain about delivery fees being short they either #1 ignore me or #2 say their payout is correct and thats that. They have multiple drivers claiming the same issues. They leave drivers in bad situations all the time. You cant see drop off location until after food is picked up. They say walmart deliveries pay more, but they simply pay less delivery fee so every thing will add up to $4 plus it takes way more time to complete a wall mart delivery for no extra pay. They force customers to tip so they will never tip more than $1 which makes it tough. The complaints pile high and its the management disingenuous responses that makes me leave a review

Was supposed to get free delivery with "Postmates party". Was still charged a delivery fee, plus other charges that were not authorized beforehand. At least let me know beforehand that there'll be $10+ extra tacked on to my order so I can close the app and pick up the food myself.
Wait time for customer service is currently 1hr+.