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Joanna V.

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Total Points
102

1 Review by Joanna

  • Postmates

10/8/18

They took 95.88 out of my account when I never had a subscription with them I downloaded the app placed an order when the driver came half the order was missing. The driver seemed intoxicated and when I tried to contact the driver the app wouldn't let me. I tried to contact their customer service they never answered but they marked the order resolved when I never spoke to them. I wrote them three emails as they do not have a phone number they never reached back to me and continued to charge my account. My bank placed a stop payment and I was told that they modified their name to take more money out of the account now my debit card is closed and my bank has to mail me a new one and now I have to wait to pay my rent I have never been so livid and disgusted in my life with a company I cannot understand how this company is still in business. Do not use this app. Also they've charged me for orders I never got and whats so crazy all the orders are from the same restaurant. I also removed my card information and deleted the app but somehow they still have my information. Now I can't access my money and now have to wait to pay my bills until a new card comes in because of these disgusting individuals. I'm going to be reporting the to the better business bureau. Not only am I disputing that charge but 4 other charges! I have two toddlers that constantly need diapers and all kinds of stuff but now me and my kids are in a pickle because of a crook company names Postmates!

Joanna Has Earned 2 Votes

Joanna V.'s review of Postmates earned 2 Very Helpful votes

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