Why doesn't postmates have a phone number you can call. I am trying to dispute a charge, but have to rely solely on them doing stuff online . . . it's been a week already and I have yet to hear back from them.

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Why doesn't postmates have a phone number you can call. I am trying to dispute a charge, but have to rely solely on them doing stuff online . . . it's been a week already and I have yet to hear back from them.

asked by Melody H. on 5/15/17

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Jenn S. · Answer 1 · 2020-10-14T07:41Z

Jenn S.

on 10/14/20

They Don't answer you back until after 5 days so that they can say "Unfortunately we will not give you your money back because we only issues refunds if the claim is made in a timely manner" horrible company

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Brooke M. · Answer 2 · 2020-04-21T08:32Z

Brooke M.

on 4/21/20

Because they are a scam and just want to steal your money.

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dushun N. · Answer 3 · 2019-11-25T06:25Z

dushun N.

on 11/25/19

You have to go though your bank for that. They do have a 1800 number you can call but your 1ST step would be your bank. Postmates can't dispute a charge on your bank account only your bank can

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Jonathan B. · Answer 4 · 2019-05-28T03:55Z

Jonathan B.

on 5/28/19

Postmates number...
Customer service # 888-815-7726

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James W. · Answer 5 · 2019-01-18T09:30Z

James W.

on 1/18/19

Because they cheat people out of money for the inability to deliver food in warm, decent edible condition in its entire order condition.

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Ainede S. · Answer 6 · 2017-08-04T07:53Z

Ainede S.

on 8/4/17

Because the whole company is a scam. Im in you same boat. They cancelled my order citing not being able to pay vendor and that my cc was not charged. What do you know I checked my bank and my cc WAS charged. Im trying to contact them to refund my money but no luck. Complete and total scam. Never will I order again from this company. Im filing a complaint with the BBB.

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Postmates Questions & Answers

Why doesn't postmates have a phone number you can call. I am trying to dispute a charge, but have to rely solely on them doing stuff online . . . it's been a week already and I have yet to hear back from them.

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