PoshmarkReviews 2,858

I purchase what was suppose to be a kimono-I received a big shawl with a cutout for the neck. I submitted photos to Postmark and they denied my return.
Does anyone really question why there's no returns allowed on that site? Because this way Poshmark continuously makes a 20% commission for doing virtually nothing. Lousy customer service, lowball buyers, and exhausting "spreading the love" interaction. In three days I purchase three items totaling $1070. 00-I'll never spend a penny on there again.
I attached a photo of my new "kimono" it's shameful

Let me start off by saying I actually started using Poshmark in 2012 when it was a start up app. I have since created an account with a massive following, I am a top 10% user with an average of 4.8 stars on the sale of hundreds of items over the years. I have been honest and credible in my transactions and have sold items both in low range of $10 to luxury brands in the $1000s. I am writing this complaint due to Poshmark's complete negligence and disregard for the complaints from honest sellers like myself and others who have come forward and are reporting the countless accounts who are continuing to freely sell counterfeit goods on Poshmark's app. One seller of these counterfeit goods retaliated against me by reporting my listings, writing harassing and threatening comments all over my listings, creating fake accounts to impersonate me and publicly share my personal information, all the while continuing to create several new Poshmark accounts on which they sold several counterfeit Chanel items. I filed a minimum of 50 reports and I sent a minimum of 20 e-mails to Poshmark support to no avail. Other sellers who were experiencing the same harassment had communicated directly to me that they were also complaining to Poshmark. In response, I received a condescending response from a rep at Poshmark acknowledging that they are well aware that counterfeit goods are sold on their website. Furthermore, they retaliated against me for whistle blowing against this illegal activity by removing some of my authentic goods which were reported by these scammers and freezing my account. Needless to say, I am extremely frustrated and have decided to escalate my concerns, because everything I have mentioned before is highly illegal - selling counterfeit goods, facilitating and monetizing off the sale of counterfeit goods, cyber threats, and identity theft. If you have faced similar issues, I suggest you file complaints with your state and California's (where Poshmark is located) Attorney General, the FBI's IC3 which handles cases involving counterfeit sales, the BBB, and if you are feeling in danger as I have, your local authorities.

Ordered only once on this site which was one too many. Ordered a bracelet and after several weeks of not receiving merchandise I tried to call. Of course no number available. Only communication was through email. Was contacted by "Heather" who told me there was no record of my order despite the fact that they had deducted the money from my account. Long story short, Heather was no help so I turned matter over to my bank. Was reimbursed the full amount within the month. First impressions are lasting. Never again!

I love the site, so easy to navigate, especially if your sizes and preferences are saved. The sellers have been great - frequently if they want to move an item quickly they will reduce the price and shipping cost and alert everyone who "liked" the item. No free shipping - know that up front, though sellers will bundle. The sellers are not paid until the item arrives and you give approval for the seller to receive the funds. I do not anticipate becoming a seller, so I cannot speak to that experience. But as a buyer, compared to my old stomping ground ThredUP, it is the Saks to their JC Penney.

I started selling on poshmark about 7-8 months ago and can honestly state that I have made a lot of money since I started selling on the app. Although it can take awhile to sell items I 100% recommend for items to be sold on here then mercari or eBay. Although they do side with the buyer, your returns are also protected and you as a seller can also receive help from the poshmark team. I have sold over 60 listings on poshmark and have only had two issues with items, one was buyer remorse while the other was actually a scam from a buyer. To make a long story short, a lady I sold Jeffree Star liquid lipsticks to tried to claim that they were fake and provided botched swatches. After providing receipts of authenticity this lady then proceeded to make up another lie saying they were expired and I then proceeded to prove that wrong and stated that I would feel uncomfortable receiving an item that had been swatched and used by another customer when that was not the condition in which I sent the item. Poshmark ended up providing refunds for the buyer and also releasing me my money, although it was upsetting the scammer got what she wished for I have to say I was at least satisfied with the fact that they protected me as a seller also. As for the people complaining about counterfeit items I cannot stress enough how important it is to find out who you are buying from. Unfortunately there are scammers on this app who sell fake items and I have seen so many sold on the app when just scrolling through different listings. If you ever need reassurance before purchasing an item like makeup please contact someone who knows makeup or do some research before hand or you can get scammed. You can even contact me if you need help deciding if an item is fake or not. I would not recommend purchasing big brand items like Gucci or LV because you can easily be duped, beware and careful but remember if an item is fake you can request a return and it will most likely be approved!

I've sold a few orders that had been put up for return and this last one was a 4 shirt and shorts bundle. The 4 shirts were BRAND NEW my Mom bought them and they were tried on and then Not liked so I posted them. The shorts were listed as used and torrid sz. 20 from 2010.
The buyer recieved the items and claims that two shirts aren't 'identical' and are a bit shorter (the photos showed that.) Also she said one of the short shirts has 'oily stains all splattered on it." However I took a photo before Ivmailed it it and and it was fine.

Then she goes on to say the shorts are too tight and her size 20 torrid shorts are bigger... she even sent a photo of the two. I'm sure in the last 7 years torrid has changed the way they cut their sizes a bit and everyone knows denim is all cut differently.

Poshmark, with my photos and proof that this lady just had buyers remorse, HONORED THE RETURN. $45 worth of money I should have recieved. Not to mention my time to nicely wrap each item in tissue, write a long thank you card and stick some samples in the box. That all cost me money. I am going to be even more pissed if every thing doesn't end up back in that box. The buyer is always right. Not like a seller could want their money back and splash something on their recently bought item by mistake or on purpose and then claim damaged item and you--the seller-- have to accept it. Because they don't protect their sellers at all. They take their commission and run.

Poshmark is such a joke. Theres so many negative reviews for buyers but sellers have it just as bad. Anything thats sold for over $15 they take a whopping 20% commission.

They have a failed system that allow consumers to report supposed counterfeit items and the moderator would remove listings without actual proof.

I listed an authenic Louis Vuitton purse that was a birthday gift from my mother that was purchased at the retail store at South Coast Plaza. I no longer have the paper insert or booklet and still had the dust bag and retail box. According to a fellow person on Poshmark, she said that my bag is a counterfeit and a replica due to looking at the date stamp on my photograph.

My listing was automatically removed soon after. Im beyond furious that my authentic bag was deemed to be counterfeit based on someones sole opinion. The system is flawed and allows consumers who are not professional luxury item authenicators to falsely report legitimate items. I sent Poshmark a copy of my receipt to appeal my listing being removed but still havent heard back from them.

I will be taking my business elsewhere. Its not worth the time and headache to sell on this website.

I had several bad experiences with Poshmark. Some sellers do not ship orders. Some are very vague when describing their items. Others do not tell the truth about their items. I had a seller down right lie to me about an item. Told me a top was a womens size large (which was what I wanted) when it was a girls size large. I opened a case and Poshmark sided with the seller. Poshmark sides up with the seller even if they dishonestly describe their items. You are stuck with the item no matter what. Be assured, I am not saying all sellers on this site are bad. I am sure there are plenty of dishonest buyers too. I am just stating that you are taking a chance when you buy on this site. No refunds! Poshmark is money hungry. I've read so many negative reviews from buyers and sellers. I would not recommend them to anyone. What does this tell you? DO NOT BUY FROM POSHMARK!

Poshmark doesn't release $ to sellers until buyer confirms they received it. My biggest gripe with poshmark as a seller & a buyer is ridiculous shipping charges. $7 for a tshirt or a ring. No thanks. Plus i have to take that added cost into consideration when trying to sell my items that poshmark takes a % of on top of the inflated shipping. It does offer discount shipping at times but with sites like Amazon having free express shipping. Why would most spend $ for shipping?

I've been a seller and buyer on poshmark. The sellers do exactly what you can do on your own without the price mark up. Bargain hunt, shop at revolve, shop wholesale sites... Sellers aren't protected at all. Buyers get buyers remorse and makeup reasons to return or damage your item to get a refund. Poshmark does not care. I promise. I've been through it more than once. You will have an ulcer and be out money owed to you and you'll be on your own because their "team" does not care. I read the poor reviews and thought I'd give it a shot but deeply regret it. Try Mercari. Selling fee is 10% and in general things posted on poshmark are on Mercari at a cheaper price because the selling fee is less. Practically everyone lists on both places if not more.

I've been buying on poshmark for the past year. I just found out that the approve and authorize is just a bunch of BS.
I received an item a few weeks ago and as soon as I opened it and saw how cheap it was compared to the actual ad
I went back on the website and found the only link provided to say I do not want this. I completed the form to let them know the item is not as described.
Their response: they released funds from my PayPal account. Now I am in the process of disputing this.
If you think you have any options on this website, you're wrong.
So basically, I can list a brand new piece of lingerie. Send you a pair of dirty underwear and when you clearly don't want them... TOO BAD..

Poshmark has easy streamline listings but then to sell something you have share and join parties, its confussing (why would you not post how to videos to clearly show how to properly participate in a site like yours!?!) I have tried watching you tube videos on the process of participation, but none of them are very good. I guess if you are someone who wants to share yours and other sellers items all over social media and join parties to advertise/share your items daily, maybe this site will work for you, but if you arent a social media guru or have a life outside your phone, this isnt likely a good selling site for you!