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PoshmarkReviews 2,858

1.3

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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,858 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 50th among Consignment sites.

service
777
value
702
shipping
676
returns
653
quality
635

We monitor reviews for authenticity

Maryland
1 review
3 helpful votes
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Had made 90.00 from some sales. It disappeared into PM coffers and I now have to spend time trying to get it back... why would anyone use this site... they are total crooks

Date of experience: June 30, 2018
Georgia
1 review
0 helpful votes
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Buyer lluvia123 bought my item, then cancelled, claiming it was purchased by mistake. It was repurchased by the same buyer and after receiving it, changes her mind again, but this time claims its not authentic. I didnt have a receipt for my year old used item proving authenticity. Poshmark decided to refund the buyers money on the unproven claim that the item was not authentic. Dont waste your time selling used items on Poshmark unless you have receipts or proof something is authentic in the event you are questioned about it.

Date of experience: June 28, 2018
Canada
1 review
1 helpful vote
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I tried to find some merchandise I have in mind and I noticed that some of the sellers from poshmark have the same item listed in ebay. I thought you can get a great amount of saving buying from poshmark seller?

Stay away from them.

Date of experience: June 28, 2018
South Carolina
1 review
2 helpful votes
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I purchased a coat on Poshmark. Their sellers have 7 days to ship your purchase. I have not received a shipping email and it has been over 11 days nor has poshmark responded to me other than with an automated generic email.

Date of experience: June 26, 2018
California
1 review
1 helpful vote
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Seller Luxyvip sells thousands of high end counterfeit Coach bags on Poshmark. He's not just a regular garden variety seller. I left my review and then "people" on postmark who know the seller started cyberbullying me for my honest reviews and experience that I had with Luxyvip on Poshmark. Right now my bank is investigating this fiasco. If I would've know this app has people employed in India, I would've never downloaded it. My cell caught a virus from Poshmark and an un-authorized sale was made also on my account once I filed a complaint.

Date of experience: June 24, 2018
Missouri
1 review
2 helpful votes
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Caveat emptor!
June 23, 2018

I ordered a Coach Bag. It was not the slightest as it was listed. I requested a refund, to which they stated NO. Claimed I should have asked more questions to the seller. The bag was pricey. Poshmark offered me a $5 credit. Woo... I don't know about you, but I have to "try" a purse on before I decide if it's a keeper. A bag has to "mold" to a woman's body. I will now stick with buyers on Ebay that offer a return. Just ridiculous that there is a "no return policy." Ciao Poshmark!

Date of experience: June 23, 2018
Texas
1 review
2 helpful votes
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Sellers Beware!
June 22, 2018

As I started with Poshmark, I was enamored with the ease of posting items. Loved it. UNTIL, I had a scammer of a client on the other end of my sale. Poshmark immediately took their side, demanded a return, no matter my guarantee its authentic LV purse in new condition with pictures proven. They sided with buyer, who then, when never returned the item. So, they had to agree, I was correct they wanted the purse for free. THEN, AGAIN... my personal Hermès belt bought at the store, I never used so sold it. I got an instant 5 star rating, THEN Poshmark, pulled listing making client question authentic. They then shut my site down permanently! I dont have the belt, I dont have their so called proof! Give me belt and Ill take it to Hermès in Highland Park Village, Dallas and get REAL proof. You have slandered my reputation and business. This site sadly disappointed me. I am now losing income, due to their ignorance. I have seeked legal assistance and they will be hearing from my attorney. This is ridiculous! Sad to hear all the stories from the buyer side on this site too. Deeply offended. Research your facts Poshmark! Get fashion savvy help that does understand the words like faux, not pertaining to my belt. A faux pearl necklace that got pulled from my listing for being fake or counterfeit. The word FAUX means that... I might be from Texas but that does not me we are faxing the pearls! Educate yourself past high school!

Date of experience: June 22, 2018
New Mexico
1 review
8 helpful votes
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UNHAPPY seller
June 22, 2018

Very unhappay as a seller on Poshmark, sold one thing the first day and since nothing. It seems more like a social media site than a business site.
Have hundreds of followers but no sales, don't understand how anyone makes money selling on Poshmark. I must be doing something wrong...

Date of experience: June 22, 2018
New Jersey
2 reviews
5 helpful votes
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RIPOFF
June 21, 2018

Do not sign up for Poshmark. I recently had an issue where a seller sold me garbage for a high price. I was out of town so I did not open my package until 5 days later. After 3 days, apparently they cant help you out. They just give you a $60 credit. Which is a waste because I would never shop on this site again. The seller has had no repercussions what so ever. Poshmark is no for the consumers.

Date of experience: June 21, 2018
Virginia
1 review
2 helpful votes
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I have purchased 5 items off of Poshmark and so far so good! A lot of the items I have bought are either new with tags or gently used and they were almost identical to what was pictured and arrived in a timely manner. I don't understand why Poshmark is getting such a bad wrap? I LOVE IT! It's been a great way for me to find the brands I love without paying full price. I am also aware of the items being sold though- I look at the sellers profile, take a look at the other items they have sold too. If something isn't showing well for example - a dress being laid out on an old floor or on a gross mattress, or the photo of the item appears blurry - I don't buy it. Some of the sellers on here definitely appear to be sketchy, but I am pretty aware of consignment clothes since I have done my share of both buying and selling in the past. Just be mindful!

Date of experience: June 21, 2018
Alabama
1 review
4 helpful votes
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Why!?
June 15, 2018

I am SO glad I read the reviews PRIOR to even looking at the items or placing an order! This is RIDICULOUS. People just need to stop buying from them period. Instead, somehow make all this go viral because businesses are hurt when their pockets are affected. And also, consumers need to stop looking at items that appear to be gorgeous, etc and they cost $19.99 or $29.99. C'mon people, don't you think that most times the price seems way below average cost!? Welp, most times you get what you pay for. This site clearly is reaping benefits from ladies that just aren't thinking. Hope this review helps someone along the way. DON'T BUY, LEAVE THEM HANGING HIGH!

Date of experience: June 15, 2018
Maryland
2 reviews
5 helpful votes
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Be wary
June 14, 2018

There's almost no customer service and very little recourse for buyers who get ripped off. Most of the clothing is overpriced by sellers who don't seem to understand the concept of depreciation. I have not bought anything expensive here and I advise others to proceed with caution. If you're looking for used designer handbags there are resale sites out there that back up the things they sell.

Date of experience: June 14, 2018
New Jersey
1 review
1 helpful vote
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I placed an order Friday the 8th of June 2018 when I receive it, I open its And its not what I ordered, $300 I spent on a purse of my hard-working money The seller basically scamed me... I have sent several emails to Poshmark and I have received no response at all... I do not know what to do what I do know is that the customer service is really bad and for a billion dollar company this its not acceptable they should not be in business if they cannot keep up with the demand of the customers buyers and sellers on the site... its been 3 days and nothing has been resolved...!

Date of experience: June 13, 2018
Ohio
1 review
2 helpful votes
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Buyer beware
June 9, 2018

Read the item description very carefully and, more importantly, read their policy about sales being final. I purchased a necklace I thought was the exact copy of a Tiffany necklace I'd owned that was broken. It was not that necklace and I even sent customer service a pic of them side by side. Didn't matter. I can't return and I'm out $100. Will never buy from again or recommend them.

Date of experience: June 9, 2018
Massachusetts
2 reviews
5 helpful votes
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I have purchased two items on Poshmark, only to find that the first item wasn't the one the seller had advertised. I did cancel and get a refund. Then I purchased another item, only to be told that the seller wouldn't respond and the item never shipped. This site should be put out of business. Someone who has the issue with an item over $500 never being returned to them needs to file a complaint with the state attorney general's office. If they get enough of them, they will be put out of business.

Date of experience: June 8, 2018
Singapore
1 review
1 helpful vote
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Buyers Beware
June 7, 2018

This company is awful to deal with and will not give a refund on a product that was not as advertised. I do not blame the seller that the size was wrong and seller agreed to my return. But poshmark was flip about it and said no refunds if the items doesn't fit and that I could donate it or sell it on poshmark... Lesson learned I would never sell or buy again through this company again. Bad Business model. I will never use this site again. Please beware and read their fine print.

Date of experience: June 7, 2018
Montana
1 review
4 helpful votes
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Ordered a dress that was advertised as a woman's size M. It was a junior size M and had the tag that even said junior... customer service wrote back a somewhat arrogant letter stating they do not accept returns when items do not fit. Guess misrepresentation does not matter. I will never use this site again.

Date of experience: June 6, 2018
Nevada
1 review
3 helpful votes
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I bought a pair of sunglasses on Poshmark, and they were delivered broken. I logged on to the app to notify Poshmark immediately, including pictures and made it clear that I would be happy to send these glasses back, but that I wanted a refund since they were delivered broken. I have submitted a series of comments that are in "case review' between the seller and I, as well as 3 emails to customer support. And why haven't I called them u might ask? Well, because there is no customer service phone number. U can only contact them via email or through their app or website. They are horrible, and with all of these negative reviews online, there may be a class action lawsuit for all of the customers/sellers victimized by this site. STAY AWAY FROM POSHMARK!

Date of experience: June 5, 2018
Florida
1 review
4 helpful votes
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We finally received our bag back from Poshmark. It took many calls and several emails and perhaps a threat of legal action. So don't give up. Keep pestering them and don't let them keep your items. Act quickly though.

Thank you to whoever posted a phone number. If I find it again I will provide it on another post.

Date of experience: June 5, 2018
Oregon
5 reviews
31 helpful votes
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Please read. I view high end clothing from fashion houses and buy online. I was targeted by this site. I write contracts so the 1st thing I did was look at the terms which no one ever does. This is the fine print. Poshmark tells you that to use their site you agree to the terms, if you don't you are using the site illegally so basically ANYTHING you buy you are screwed. However the terms state that Poshmark is putting you in touch with a third party, whom ever is selling the product. That's Poshmark's only job. They are not responsible if the seller sells you damaged, fake, wrong sized, wrong color merchandise. So you have no right to a refund with Poshmark. Your complaint is with the seller and you would have to go after this person. I know ppl don't want to read through the print but it is so important. It depends how honest the seller is. And there is no way to check.

Date of experience: June 3, 2018