I purchased a microwave popcorn popper that was on sale. A few weeks later I received a children's ceramic bank.
I contacted them immediately, which by the way, is only through "chat".
There is no other way to get in touch with this crappy company.
The chat person said he couldn't send me the correct item. So I assumed they had sold out.
Oh, it gets better... In order to get a refund, I had to repackage the bank. Drive to the post office and fight with them to get my shipping refunded. OR the chat person said I could keep the bank if I wanted.
That is, for the price of a popcorn maker
I get to keep a check children's bank for the same price. Yeah, my son might want it. I mean he's 37, but hey.
While I was looking on their website, I noticed they still had and were selling my popcorn popper.
So here's the lowdown on this huge POS company: They have computers that process your order. If they send you the wrong item. THEY DON'T CARE. THEY HAVE NO INVESTMENT IN WHAT YOU'RE BUYING.
I don't care if they are selling tickets to Bermuda cheap. I will never shop here again.
All I got out of this experience was a pain in a__.
AND THE GUY ON CHAT, SOMEHOW MANAGED TO BE A JERK TOO.