PoshmarkReviews 2,858

If I could give Poshmark no stars, I would have. They claim the customer experience is important to them, but it really isn't. I purchased an item from a seller who did not ship the product but claimed to. Poshmark has a shipping methodology that is fool-proof, yet this seller managed to screw up? Here's what happened. Seller CLAIMED THE ITEM WAS SHIPPED. Really? I don't think so. If the seller did in fact mail it USING THE MAILING LABEL, then the post office would have scanned the label and provided a tracking number! Right? We would all think so.

Long story short, I didn't get my item and seller got away with not shipping my item. Poshmark's solution was to PAY THE SELLER HER PROFIT, and merely refund me. Who made out here and what dishonest action is Poshmark enabling?

So to all the sellers out there who want to be PAID while KEEPING the item you claim you want to sell? Pretend to ship the item(s). You will be PAID your profit, while the buyer who really wanted your item, only gets a refund. NO APOLOGY whatsoever.

I will be looking out to see if this seller 'reposhes' this item. Believe me. I have copied this review so that it appears in every website I can post it in.

Being a buyer on this site at first, I had a positive experience. However, when I became a seller, the experience quickly changed my perspective of this company. Terrible customer service! They approved a false buyer complaint saying that the scarf I sold them was inauthentic when I had the picture of the scarf tag included in the photos prior to the buyer purchasing the item! I bought the scarf 5 years ago and sorry I didn't have the receipt after that long! What's the point of selling used items if they want proof of purchase for every single item? They will never receive another dime of my money!

I purchased a pair of shoes that were "slightly worn" and they looked new in the picture and when I got them; the last picture of the shoes is the pic that was posted by Seller "SNOW36". (SEE PICS) The problem is I didn't wear them for a month or so later. The day I wore them they fell apart completely! The inside must have been painted because it came off on my feet; my feet were gold and black. They tore exactly in the same spot on both shoes. I have shoes that I've worn for a few years and they just don't deteriorate anywhere near that quick, so my assumption is they were glued and painted to look new. I have no other explanation for a pair of shoes ruined that way after one use. Poshmark refused to refund my money... because I already had "worn" them. That is a joke, so suffice to say I will never order from them again.

I placed an order with the seller dogdaypixie through poshmark for a vi tage dooney and bouke bag. Upon receiving the bag the top hamdles hand been folded on top of the bag by the seller and wrapped in plastic and tissue paper tied with string and shipped in a priority mail box! When i opened the psvkage the handles are permanently bent and unable to straightened. They are also forced to once side when theyre resting on the sides of the bag. I immediately filed a complaint through poshmark with the seller ince i discovered this. I got absolutely no feedback from poshmark admin until they notified me the next morning stating theh found no fault with the seller! This is a scam site/application and with this kind of customer service i will not order from them again... i have ordered vintage bags from other sites and never had any issues because the items were packaged appropriately by the other sellers and arrived in the condition that they appeared on their listings! Apparently for Poshmark and this particular seller... this was about their sale rather than doing right by the customer! I have filled a complaint with the better business bureau as well against them! BUYER BEWARE!

I searched for a particular color in a boot on Poshmark and these boots came up. When they came, they were clearly gray and not black. The seller would not take them back stating that I should have read her comments to questions and that the problem was with Poshmark's search terms. Poshmark would not refund me either. If it were me, I would either as a company reimburse, or have seller return them and sell them to someone who wants them - this time with a label that identifies the color. I returned them anyway because I did not want them. But this is not ebay- a company with stellar customer service. Never again.

NEVER and I repeat NEVER shop at Poshmark on line!

I purchased a handbag which arrived damaged. I made a complaint. Postmark requested photos of the good side and damaged side. I returned photos per their request 4 times, which Poshmark says they have not received, BUT, I have the 4 confirmations informing me they received my photos.

ALSO, Poshmark is not suppose to pay the seller until the buyer has ACCEPTED " click the green button" - which I still have NOT done... guess what. You are right, the seller received her money and I am left with a damaged purse. But, you know what... I am satisfied by leaving NEGATIVE FEEDBACK where ever and whenever I can. They didn't get the best of me. I will continue leaving NEGATIVE feedback when ever I can

I'VE ORDERED 7 ITEMS FROM THIS PLACE AND ONLY 3 SHIPPED. POSHMARK TAKES YOUR MONEY AND IT IS HARD TO GET YOUR MONEY BACK. I HAD TO FILE A DISPUTE WITH MY CREDIT CARD COMPANY TO GET MY REFUND BACK. THE SELLERS THAT WANT SHIP AND WHEN QUESTIONED THEY WANT ANSWER. POSHMARK MAKES EXCUSES FOR THEM, STATING THE MIGHT BE SICK OR OUR OF TOWN. BULL! I'M IN MY 60'S AND HAVE DONE ALOT OR ONLINE ORDERING AND NEVER HAD THESE PROBLEMS I HAVE HAD WITH POSHMARK. THIS IS THE MOST UNPROFESSIONAL BUSINESS I'VE EVER DEALT WITH. I THINK 75% OF THESE SELLERS ARE SCAMMERS AND FRAUDS AS WELL AS POSHMARK IT SELF. YOU SHOULD NEVER BE CHARGED FOR A ITEM THAT HAS NOT SHIPPED.

Scammers unprofessional liars allow inactive phantom sellers to list things for sale when they aren't even for sale just to steal money. They don't even have a live chat or phone number ei5er only email correspondence that takes a week for them to reply and they're dismissive, insensitive & don't care at all about customers being ripped off and not receiving purchased merchandise. I was going to be a first time customer at poshmark but will never buy from them they cancelled my order bc it didn't exist it was all a fake account with photos for sale not actual items. Too bad i'll take my business to Amazon & Ebay true professionals they're phenomenal & amazing at Amazon they've live chat and toll free phone numbers to call them at for customer support/service assistance & Ebay is fabulous too they shop fast and aren't frauds like at scammers at poshmark who needs to shut down. Poshmark is dishonest, undignified & repulsive. I've been a long time Amazon customer for eight years and spent thousands over 10k mostly digital item stores & poshmark has lost out on that, Ebay i'm new too but they're womderful outstanding and i've spent hundreds already in just a week & will remain a loyal customer to them for their professional honest ethical business transactions.

The first time I tried to buy something on this site, the item arrived with a stain. When I reported it, the seller attacked me verbally, stating that I must have smeared something on the cloth so I could steal her money. I understand that these sellers don't get paid upfront so they may be a little more paranoid than other vendors, but with 1450 successful transactions on Ebay, I have never been accused like that. It's not about the money, it's knowing that a seller will reach out and try to come to an accommodation. Needless to say I won't be exposing myself to that sort of abuse again.

BEWARE do NOT purchase ANYTHING from POSHMARK... it is a fraudulent scam... to be eco friendly we gave up plastic bags... so I figured I would purchase a few used LV Noe bags to keep in the truck just in case I needed a bag. Poshmark advertises that they do not release payment until okayed by buyer and that bags are authenticated OMG WHAT A LIE! In a nutshell, the bags at the Dollar store are better constructed then the fake LV i received... seller lies and says it is "authentic" sends in pixs and authentication of a REAL LV not the one that you were sent Poshmark sides with seller to complete the fraud... luckily I got out of the deal otherwise I would have paid a pretty penny for sprayed plastic!

As a SELLER, Please do not sell on Poshmark! They NEVER protect seller! Buyer can return anything as remorse! Poshmark never inspected or real check for all the details that seller provide or the message between seller and buyer.

Case #1, sold a pair of Gucci shoes, buyer messaged me stated the size doesn't fit her, (Poshmark already set the rules sizing problem consider is buyer remorse which is not covered for return), but then buyer filed a claim that the shoes "BOX" has one corner ripped, Poshmark let her returned it.

Case# 2, sold a 100% AUTHENTIC LV scarf, buyer filed a claim because the care label tag is loosing, then she claimed as NOT Authentic. I messaged the buyer, she can return and claim as "item not as described", this is definitely authentic. Then she afraid poshmark won't refund her, she pull the whole label tag off and took a photo and claim not authentic. I always take a video, photo and put the security onto the products to protect myself, even sent the photo along with the case review. Sadly, Poshmark do not care the whole story. They never inspected and looked at the actual item, how they can just agree with buyer.

Case #3, sold a pair of shoes, buyer returned it even the package box is sealed! Means she never opened to take a look, then returned it.

DO NOT SELL ON POSHMARK, they just buyer RUINING your items or let scammer to scam your hard earn money!

I recently started cleaning out my closet and selling on poshmark I have multiple high end purses and clothing items most still with tags I paid full retail for I had buyer purchase a. Bag worth hundreds for 30 and then recieve it and message me how I should have sold it to them cheaper then a few days later they have my bag posted for retail! Also started reading different sites on "source" and was beyond shocked to find out these sellers are going to stores like goodwill and others selling the items they are getting for 1 or less. For full retail! Not only are they being dishonest with the buyer but are taking from others that can only afford to go to store such as goodwill these people should be ashamed there are many wholesale companies for clothing and accessories if you would like to have a resell business please stop taking from the needy

I have multiple bad things that have happened while using Poshmark over the last 4 years. None of them were ever enough to make me leave the app, but now I'm over it.

(1) People leave you terrible reviews for no reason and there's nothing you can do about it. They claim you send them fake items even though they aren't or say the sizing wasn't right even though the tag says that size. I have no control over how a piece of clothing fits your body.
(2) I purchased a very expensive Louis Vuitton purse that arrived with damaged straps. They weren't terrible, but the damage wasn't disclosed. Poshmark did nothing about it. Luckily, I took it to the LV store and they fixed for free.
(3) I've purchased multiple items that never shipped so they don't ever weed out old accounts. Waste of time.
(4) I sold a jacket in perfect condition and the buyer opened a case against me claiming it was covered in sweat stains. Poshmark sided with the buyer. When I got the item back, it smelled like it was worn and had deodorant marks on it. It was not like that when I sent it. Buyer used it for what she needed and then opened a claim.
(5) Poshmark NEVER answers my emails. Their customer service is a complete joke. And there's no phone number.
(6) People offer really low on my items. I can have a $500 purse and someone will offer $50. Are you joking?!?

I used to love using Poshmark for the extra income but it's not even worth the headache anymore. Terrible company. Avoid.