Maria B.

Being a buyer on this site at first, I had a positive experience. However, when I became a seller, the experience quickly changed my perspective of this company. Terrible customer service! They approved a false buyer complaint saying that the scarf I sold them was inauthentic when I had the picture of the scarf tag included in the photos prior to the buyer purchasing the item! I bought the scarf 5 years ago and sorry I didn't have the receipt after that long! What's the point of selling used items if they want proof of purchase for every single item? They will never receive another dime of my money!