PoshmarkReviews 2,858

Awful service with awful customer service. There is no customer service at all. Sellers are rude and never return anything. Sellers name DianaGutanu blocked me two times. I paid $100 for sneakers that is awful color and too big for size 8.5. My daughter cannot use them and she denied my request for return. She keeps blocking me. My daughter uses 8.5 size sneakers but the sneakers we got fits me shoe size 9.5. I keep asking her to accept my request because I cannot afford to buy another pair of shoes for my daughter and she keeps blocking me.

Poshmark online ordering is misleading! I went online to find sunglasses. I found one that I liked and ordered them. It was easy and fast.
Surprise! I was duped! I received the glasses but they were prescription 1.75 sun glasses. I don't want or need prescription glasses. It was NOT described in the ad line. They're just sunglasses. So I didn't read the details. They're just sunglasses. Now Poshmark will not take them back. Horrible service and extremely misleading!

I purchased an item on Poshmark. I felt safe because they said they would not release my money until I received the item and I was satisfied.

Well I wasn't satisfied because it didn't fit. I asked for a return because it wasn't something I could wear.

After about 6 days Poshmark sends me an email:

We have reviewed the case you submitted for order "Home + Femme Coco Chanel Sweater". Unfortunately, this case does not qualify for a return because:
- Unfortunately, Poshmark does not support returns based on fit
- Moving forward, we suggest asking clarifying questions such as exact measurements before purchasing
- Welcome to relist in closet

IT IS CLOTHING. The only way to know if something will really fit YOU is to try it on! So no matter how many questions I could have asked the seller it still would have been an issue with will it FIT ME.

I wear s size medium to small in all other clothing. I purchased a medium. The way this runs I would have had to get a Large to Extra Large.

But regardless, they are in the gently worn/used clothing business. NOT having a way to return items based on fit is unacceptable.

Oh they did say I can resell it. WHY would I trust this website again? I would not.

I have filed a complaint with the BBB and I will be contacting my credit card company.

I placed 4 orders on Poshmark on 6/17. (New customer) 2 of them were charged to my debit card but have not shipped AND 1 of those 2 orders was double charged - seller cancelled order stating item no longer available after 1st payment received then exact same charge was again taken from my account the next day. The other order I was supposed to get a $10 credit for joining but that seller has also never shipped items. No refunds are pending for those 2 orders. I won't use or recommend Poshmark again. (My other 2 orders are ALREADY received and I was very happy with them, hence 2 stars instead of 1.)

I'm new to Poshmark and have made a few sales in the past couple months. What I don't understand is why Poshmark states "Most buyers accept their orders the same day" when I have had to wait the full 3 days for buyers to accept their purchases. 3 days is ENTIRELY TOO LONG for a buyer to hold merchandise to make up their mind if they want to keep it. I'm currently waiting on a buyer to accept a pair of shoes and hope they don't cancel the order based on other reviews I've read. Also, I've participated in a several Posh Parties and my items are never on display. What's with that? Might be switching to E-bay :(

Hello, I`m guessing when sellers list on poshmart there`s no time limit on listings so its June you see something was listed in December you ask a question you will not get a response. Sellers list and get lost. Some Seller are in no hurry to ship your item. On ebay you get 30 to return or work out a problem with an item and protection. With poshmart you get 3 you can`t work out a problem (stain on item bought you can`t get it cleaned before shipping back) with the seller. Don`t waist your time and money use ebay.

I am very disappointed as a seller on Poshmark. I am a very fast seller who always sells my clothes the next day. I have sold a red shirt on Poshmark and received a return request for not as described. The buyer considered my shirt as orange. All my friends and even my shirt original website said this is a red shirt but Poshmark approved the return request. I understand Poshmark is receiving a lot of negative comments and reviews from the buyers so that they are trying to make buyers happy, which I totally agree as a buyer myself at the same time. But I believe it should also protect the sellers' rights as we are also a major part of Poshmark. I am also selling on Mercari and never had this kind of bad experience.

I've placed 4 orders within the past 2 months, and had to cancel 2 of them due to no shipment from seller. PM should change how they run their business or they will lose. The 2 items I did get were very very good deals though. SO I will go to PM just to check if what I plan on purchasing on ebay is cheaper there and Consider dealing with PM but it is very unlikely. I might save a few dollars on PM, but the probability of getting the item is low.

I will never purchase anything over $15 again.
This policy is in fine print (not in listings). To know this you would have to search their FAQ section. And you will have to search a bit to find its return policy. It is not in the community guidelines, how to buy on poshmark, nor is there a link at the bottom of the page for "return policy," which seems deceptive considering it is so strict.

It seems pretty outrageous for an online clothing site, resale site, to not allow buyers to return an item. All stores have return policies and state that policy boldly.
There is nothing wrong with the expensive dress I purchased, but I don't like the way it looks on me or the decorative flowers (they looked flat in the photos, but in real life stick out 1/2" along the bust).
Well, shame on me for assuming I could return it promptly in the condition I received it. Shame on me for not researching return policy before purchasing.

I'm not sure who can say that they have never returned a single piece of clothing after getting home and trying it on.

I am not going to purchase on Poshmark ever again for anything wearable. I'll stick to Ebay or Etsy for styles that are no longer current and in the shops.