PoshmarkReviews 2,858

I made my first purchase of a pair of sneakers and they were never shipped. The seller had lots of items for sale and love notes so I thought it would be safe. A heads up there is no way to contact the seller to ask about the item, you have to wait 8 days then you can request to cancel the order for "delay" if you cancel before that you may not get a refund. I paid with pay pal so if PM doesn't refund I'll go to pay pal for the refund. The sad part is I wasted time on this site and item, so much time has gone by and I need them by this weekend so it is to late to make another purchase. If your looking for an item and don't need it this site might be good for you, otherwise you should shop elsewhere.

DO NOT PURCHASE FROM THIS SELLER unless that is if you chose to be treated with arrogance and rudeness. I had asked this seller for measurements on one of her items back on May 28,2019. She never responded. So I went ahead and asked again on June 22,2020. Wow did I get an ear full 2 days later. First she can't be bothered listing measurements and then cannot be bothered answering you. Then when she does she is full of excuses and down right rude. Excuse me but the last time I looked this was a global pandemic with global protesters and riots in the street. It is not just affecting her in Philadelphia and I live in NYC Manhattan. She claims to take pride in her closet yet can't answer customer questions after 3 tries and over a year of trying and then comes up with excuses for her behavior then blocks you so you cannot respond to her rudeness by giving her a taste of her own medicine. Talk about a chicken. I would NOT have purchased from her anyway after the response she gave me. So Jillian you can block me all you want... now I went public to advise everyone of how rude, arrogant and entitled you are. I would rather spend my money with a seller who can provide proper service and I have been a Director of CS for over 50 yrs so I know a thing or two about it. If you can't handle selling on PM then go away as selling on PM does not take a rocket scientist.

Should be able to give ZERO stars. Wholly dishonest company. My one and only order from this company was a scam. I had liked a pair of $39 shorts then received an offer from the seller to purchase for $32 AND reduced shipping of $4.99. I clicked on the link in the email to purchase and bought it. I then looked and saw the charge was for the full price plus the original shipping charge! I was overcharged almost $11 and immediately contacted support to get a refund. Instead I received a *form letter back stating that the sellers offer must not have met their parameters but failed to say HOW it didn't. I now am not receiving any response back to my screen shot below of the offer I accepted and requested that they explain why the offer was not honored. The transaction should not even have been completed if it didn't meet their standards (and I don't believe for a second it did). When I alerted them to the problem I should've received a partial or a FULL refund (cancelling the sale) immediately as I never had any intention of buying it at full price. This is a bait and switch scam to the customer and after reading all these other reviews I am definitely reporting this to the authorities, the CA State Attorney General's Office, the BBB, ripoff report, and every other platform I can think of. People need to know just how dishonest this company is operating. I will also look into small claims court where if this case is accepted they will surely lose. I encourage everyone else to do the same so they change their dishonest ways or get shut down.

I purchased a pre-owned Lilly Pulitzer dress, size 8. It was weird when it arrived the measurements barely fit a size 2 and yet the tag said 8. I have the same dress in different patterns and on comparison, realized that the tag was wrong, the stitching was wrong, the YKK zipper looked fake. Yep I had a counterfeit on my hands. So when I filed a complaint and even offered to PAY the return shipping, Poshmark literally told me that I don't qualify for a refund because she showed a picture of the bust portion of the dress measuring 16 inches (which is a 32 inch bust and she stretched it because in reality its maybe a 30 inch bust for a size 8 dress. Right). I don't get it, this was a $55 dress, its not like they made a ton of money off it and its not like I didn't offer to just return it and move on. After voicing my concerns of it being counterfeit, Poshmark suggested I RESELL it on their site. ARE YOU KIDDING ME!?!? Then there's the fact that since I purchased through venmo, my bank won't touch the case and there's really no other way to resolve except with PM. And they don't have a single phone number you can reach them at. All weekend I received emails, like 8pm on a Saturday asking for a picture of the zipper, 9am on a Sunday asking for a picture of the "material tag" after I'd sent them a bunch of pics. Then radio silence. I own 30+ Lilly P dresses that I have ALWAYS purchased at stores. I know whats fake and whats not. Also, if a dress is advertised as an 8 but wouldn't fit a 00, how in the world is it my fault for not asking for complete measurements? And the stitching job... awful. The crooked size tag... Seriously this company sucks to stand behind dishonest sellers

I ordered a Bruce Springsteen tee shirt from a seller on Poshmark. It was a size small. (and see through). Well, what I got was a size small children's tee shirt. It was described in very good condition. I complained about the size, as I expected to be able to wear the shirt. They would not take it back, despite the obvious dishonesty of the seller. It was either severely shrunk or a child's size. Now I'm out $200. The seller had the nerve to tell me there was nothing I could do about it. Well, I will get my bank involved and tell as many people as I can that this is a scam outfit. It's Goodwill with a fancy name!

I read multiple reviews from buyers here saying that the sellers are scammers on Poshmark- this is offensive. I have not purchased anything but posted 15 items in hopes of selling them and the only responses I get are "potential buyers" wanting to take the transaction offline via email or asking to see photos and asking about the condition of the item when I have provided 5-8 clear photos and explained clearly the condition and photographed any defects in the site. I do not like the idea of using my personal email to communicate to "customers"- I say this in quotes because they either don't seem serious about buying the item at all, for they did not even bother to read the description detail carefully, or are using language in such a way to make me believe they are not in the U.S. and are overseas trying to obtain my personal information to commit some sort of identify fraud. IF somebody isn't willing to link their credit card to the site to pay Poshmark, how can I feel confident that their "check" won't bounce/will arrive/not be fake, etc.? This is how bank account information gets stolen- by depositing scammer checks. Clearly neither side trusts the other on the site and that is why I feel it's going to fail. I'm removing my items and gonna try to sell on EBay or TheRealReal. I did not like TheRealReal because I felt their fees were too high but all of my designer brand items did sell- and Poshmark is clearly not an option at all. Plus I don't get why I have hundreds of followers added everyday but still not a sale has been made when I have brand new or worn only 1-2 times items priced from $25-250 (original price paid was $250-$1000). You'd think with that big a range, something would have sold. I'm annoyed that I wasted my time. Don't waste yours!

I've bought many things on Poshmark, and returned about 10% of the items due to misleading descriptions. In each case, Poshmark refunded my money.
1) Many Poshers are not honest. I've learned over the years that as a buyer you need to ask questions and confirm things like No Stains, No Tears or Defects.
2) Many of the Poshers don't photograph the whole item. So I ask for pictures of corners, the bottom of a handbag and for lined handbags for them to pull out the lining and photograph that too.
3) The trouble is the ONLY means of communication are through comments. There's no way to email a seller. So when you have an issue or the seller is nonresponsive, those comments are for everyone to see - I don't feel good about that. I would prefer contact via email.
This week I purchased a new wallet and no response from the seller. I finally emailed Psohamrk, they emailed the seller to remind them to ship and the seller has not responded to Poshmark or me. I have to wait until the 8th day to cancel - that's a pain. ESPECIALLY WHEN THE CHARGE FOR SHIPPING

4) Shipping takes a long time. 90% of the time I have to leave a comment to get them to ship before 7 days.

5) Poshmark does not hold their buyers to any type of standard.

I will be canceling my Postmark account after I cancel this last order and get a refund. With so many choices like E-Bay, Amazon, and Tradesy I see no reason to put up with poor service, late shipments, and non-responsive sellers.

My ADVICE - Shop on e-Bay!

I purchased a purse that was advertised as "NWT Leather White Purse" from a so called Posher called plussizegirl... It was smaller than described, tan instead of white and new without tag. It also had a folding defect. You would think Poshmark took my side, they did not. This business is FULL of scammers. DO NOT USE. They are not guaranteeing anything and your purchasing is not safe. I closed my account and will never return. Will do business only with Ebay and Amazon instead!

Awesome site! I've been buying and selling on Poshmark for a year now, and never had any problems.
You buy clothes from PEOPLE... not businesses. So prices are great and you can communicate any questions before any purchase.

Exact measurements are typically listed on each item so there is no guessing about shrinkage. And if measurements are not listed... you can ask the seller!

The app is super easy to use... for buying and selling.

There are some old listings and stagnant sellers that stop using the app, so you should be sure what you are buying is newly listed (it is real easy to see when the item was listed/edited).
This is where ALL the complaints from people not getting their item come from. It's because they do not check if the listing is old or not. It's like trying to buy an item from a catalogue printed years ago.

Also... it is not like eBay where you "rent" clothing and then return it. You should only buy something if you want to keep it. Returns are allowed however only if there are problems... not because you wanted to wear it once only, or have buyers remorse.

Lastly... it's not amazon and your item won't arrive tomorrow. Sellers are given up to 7 days to ship your order (however most ship within 2 days). If your item does not ship in 7 days Poshmark automatically refunds your $.
Once shipped all items travel via Priority Mail... 2-3 days shipping time MAX!

Overall... GREAT deals! GREAT app!

Bought a pair of new sandals. When I tried them on they hurt the bottoms of my feet. I tried to return them and their customer service said they would not that I should not have purchased the wrong size! I did not purchase the wrong size! The quality of the sandals is so poor that they hurt the bottoms of both feet. Then they asked me to resell them! Really! Poor customer service. Any company that will not accept returns is not a company I want to purchase from. I have put a dispute in with my credit card company.

Bought a pair of AirPods and the seller sends me a pair that are completely awful! Not as described and in horrible condition! I open a case, get Poshmark to approve my case and sent them back. Now the seller says I didn't return all the parts when I did! Luckily I took a video of putting all the pieces back in the box and into the shipping package and emailed Poshmark with this. We shall see what happens but their customer service is AWFUL and taking FOREVER on an expensive purchase!

This is an online garage sale where everyone is looking for a bargain and many of the users are resellers. It also attracts con artists. You take time and effort to post your goods at reasonable prices and then people make offers off half of what you are selling it for and most likely will turn around and resell it. You get a lot of requests for more info and additional pictures from people who have no intention of buying the product anyway. Poshmark takes 20% of every sale and in return provides you a free shipping label. That's great for things under $40 but you are selling high end merchandise or jewelry you are better of on EBay. PM doesn't even filter out the con artists even though they give you a place to report them.

I am a Poshmark Buyer & Seller. I've had great transactions every time. After reading all the negative reviews regarding disappointed buyers, I decided to post my review. In order to buy online, you must make sure you know your measurements very well and read listings all the way through. Not all size XL's or size 12's are the same. Also when purchasing shoes, ask the seller for the measurements! Length & width, request pictures of the item with the ruler verifying the measurement. All of my listings include measurements and pictures. As a seller, I am more than happy to answer any questions and I also ask sellers questions to ensure that I am happy with my purchase. If the seller is not responsive, it is best to move on. There are a lot of reputable sellers and there are a lot of scam sellers. Please protect yourself when purchasing from any online site. Hope this helps someone. I know it can be frustrating to receive an item that you can not use and enjoy