Popreal

I bought really really adoreable 2 piece outfit with an elephant print! After wearing it for no less then 1.5 hours the pants seam ripped! I would say that the outfit is adoreable but the product itself is F-! Customer service replied very quickly but it's unfortunate that I've had 3 items either brake really easily, assembled incorrectly or rip easily! It seems the assembly of these products are poorly made! Guess I learned my lesson! Probably won't order from them anymore!

I purchased two matching dresses for my sister's gift and we really love the dresses we got. The quality is good with soft and pretty thick material. The design is also beautiful. Shipping time is not bad too, my order arrived two days before I gave it to my sister. I like their cute collections and will be back again to this shop.

Do not order anything from this website, ordered a mum and daughter set, only the mum dress arrived and they are refusing to refund! They also say they can not cancel or refund any orders which I'm pretty sure is illegal! The things that did arrive were poor quality for the price, Absolutely terrible, save your money and shop elsewhere! I can only assume the good reviews on here are fake as looking at Facebook many many people had the same abismal service that I did.

I bought 2 dresses off of popreal.com. The money was taken out of my account immediately along with excess popreal charges I still don't understand. I never received my merchandise. I called customer service on 3 separate occasions and left voicemails which were never returned. Now if you try to call customer service you get a recording saying it's a disconnected number. I sent two emails which no one had ever responded to. I attempted to leave to reviews on the website which of course we're never posted. I am totally disgusted the entire ordeal and urge anyone thinking of purchasing items on this website not to do it.

I ordered a dress for my granddaughter on 02/21/2019 and of course they charged my credit card on that day. As of 03/16/2019 it has not even shipped yet. Every time I email them they say it is bad weather or the busy season. They take your money and you never receive the item. I asked for a refund and they say it will be a few weeks for that. They have not updated my order since 03/09/2019 and it still says processing. What a disappointment. They just steal your money. I have put in a dispute with the credit card company but I am not sure how that will turn out

Im not one to be easily fooled, but with the professional look of their website and adorable products, I was absolutely swindled. Its been over a month and I havent received any communication from PopReal. Not a response to my emails, phone calls; not even an order confirmation! Im really disappointed as I loved the dress for my daughter, but after reading the other reviews, it looks as if it probably would have been poorly made anyway. Im canceling the order today. Hopefully this review will prevent others for falling for their act.

This is unbelievable! I order online back in April, $50 worth of product, finally came to realize in late October that I had never received the items. Reached out to customer service who stated they would issue a refund 'rush' priority for my money back.

Fast forward to December and I still had no refund, this time reaching back out to customer service they responded stating they cannot issue a refund due to the length of time since my order and can only issue a credit for use to their site. Why would I want to order from your site again? Just to wait around and forget that you never shipped my 'credit' order and then you get my money for nothing. What a scam this company is!

I have ordered my dresses more than a month ago.
No signs of any shipments. They have a ridicoilus tracking system. It is just saying for two weeks in transit. What ever that supposed to mean.
I was supposed to get the dresses 7-15 days.
I have contacted customer service and they have been hoping that I get my merchandise soon. They are not even close to on time with deliveries. So don't order them for special occasions or if you need them by a certain date.