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Popreal Questions & Answers

441 reviews

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Here's what consumers have asked with answers from Popreal staff and previous consumers.

103 questions answered

14% answered in 1 day

104 questions sorted by: recent | popular | fewest answers

7
Votes

Question:

how come some reviews say its' great quality and arrived early and other says it's bad quality and took forever. There appears to be a disparity in the reveiws

Answer:

All of the fantastic reviews were left by people who's 1st language is not English. Notice the questions that are answered by Popreal Reps also do not write well in English. What a joke. Sad they have to leave their own positive reviews

By Casey M. on 5/2/17

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2
Votes

Question:

hi My looking at reviews it seems you are not good in delivering any item on time and no return. how about delivering in dubai will take ?

Answer:

Dear, the items get the permission to ship out after three times quality checking,so it will take 5-7 days, and the shipping usually take 7-14 days, but for some remote areas, the shipping may take s little longer time, for dubai you could get your item within 30 days, if you have any question, you could feel free to contact us, thank you.

By Maggie Q., Popreal Representative on 8/23/17

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1
Vote

Question:

I am having a hard time getting my tracking number from them, they said I would be getting a email but I have yet to receive it.. How can I get that number??

Answer:

hi Laterika , can you tell me your order No. , let me check it for you right now.

By Maggie Q., Popreal Representative on 3/15/17

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0
Votes

Question:

Pague mi recivo hoy 6 de diciemvre pero no me ha llgado un correo de confirmacion de la empresa y quiero saber cuando me llega la ropa...

Answer:

Hello, you can email to contact@popreal.com to check, thank you.

By Maggie Q., Popreal Representative on 12/9/18

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0
Votes

Question:

Hi, I have ordered 7 items for my daughter and my Niece Birthday on 16/09/2017. Please advise why it hasn't arrived as yet? Order # P216767. Thanks

Answer:

Dear, for your order P216767, the specific shipping information to your e-mail mnn17@yahoo.com, please check and confirm, thank you.

By Maggie Q., Popreal Representative on 10/16/17

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0
Votes

Question:

I would like to receive my order I placed on July 7,2017 Order# 5161400 please help me. I cannot access progress online.

Answer:

Dear customer, for your order 5161400, your items have already delivered, please check your mailbox or parcel locker, for the shipping information we have already sent to your registered yahoo e-mail, please check and confirm, hope you could get your items soon, thank you.

By Maggie Q., Popreal Representative on 8/1/17

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0
Votes

Question:

when will i receive my order

Answer:

Dear customer Vera F , we are sorry for the inconvenience ,your items are still in transit, because we are international shipping, shipping may take a little longer time, please do not worry, we have already sent the shipping information to your registered e-mail,you will get your items soon, thank you.

By Maggie Q., Popreal Representative on 7/25/17

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0
Votes

Question:

I only received half of my order-never received an email telling me when my items would ship-no way to contact you i sent an email that was never responded to tried calling the customeer serice number listed above-called 5 times and was disconnected each time after the initial greeting so could never get an answer or leave a mesage-is this some kind of joke???

Answer:

Hi Karolyn,for your order,we have already shipped them in 2 parcels with tracking number :GCL170307APWQ000289 & GCL170310APWQ000546,tracking link is http://www.ec-firstclass.org/Details.aspx#. Also,we're sorry that since our phone system is updating now.so you can email us to service@poprea.com or you can just message us on facebook :)

By Maggie Q., Popreal Representative on 3/16/17

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0
Votes

Question:

Hi I ordered for $ 147 please reply to my email. My daughter birthday is on feb 20 2017' please ship all the orders before .

Answer:

sorry for all of the inconvenience caused to you,could you please give us your order number,we'll check details for you,and also,our email address is service@popreal.com. You can send emails to this email.Thanks

By popreal p. on 2/3/17

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0
Votes

Question:

I'd like to order 31 matching shirts and dresses in many different sizes.....but I must have entire order or nothing. Please advise thanks

Answer:

Hi, I would like to clarify your concern. Would you please tell us the specific question you want to ask? Thank you

By Maggie Q., Popreal Representative on 6/12/19

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