Popreal Questions & Answers

Dear, the items get the permission to ship out after three times quality checking, so it will take 5-7 days, and the shipping usually take 7-14 days, but for some remote areas, the shipping may take s little longer time, for dubai you could get your item within 30 days, if you have any question, you could feel free to contact us, thank you.

Hi Laterika, can you tell me your order No., let me check it for you right now.

Hello, you can email to contact@popreal.com to check, thank you.

Dear, for your order P216767, the specific shipping information to your e-mail mnn17@yahoo.com, please check and confirm, thank you.

Dear customer, for your order 5161400, your items have already delivered, please check your mailbox or parcel locker, for the shipping information we have already sent to your registered yahoo e-mail, please check and confirm, hope you could get your items soon, thank you.

Dear customer Vera F, we are sorry for the inconvenience, your items are still in transit, because we are international shipping, shipping may take a little longer time, please do not worry, we have already sent the shipping information to your registered e-mail, you will get your items soon, thank you.

Hi Karolyn, for your order, we have already shipped them in 2 parcels with tracking number: GCL170307APWQ000289 & GCL170310APWQ000546, tracking link is http://www.ec-firstclass.org/Details.aspx#. Also, we're sorry that since our phone system is updating now.so you can email us to service@poprea.com or you can just message us on facebook :)

Hi, I would like to clarify your concern. Would you please tell us the specific question you want to ask? Thank you