IF YOU HAVE ALSO LOST MONEY OR BEEN SCAMMED BY POPREAL THEN REPORT THEM:

- https://www.ic3.gov/complaint/default.aspx
- https://www.econsumer.gov/#crnt

I should have visited this website and read the reviews before placing an order on Popreal. I purchased 4 dresses for an upcoming wedding and I ordered them a month ahead of time because I could tell they would be shipped internationally. They took my money immediately as there was no option to pay upon receipt on PayPal. I have received no order confirmation or tracking information from Popreal. I have tried to contact customer service several times, via the email provided on their website and their social media platforms, but have received zero response from the company. I have tried to warn others on their Facebook page to not order from them, but they delete negative comments and have blocked me from posting. I am having to escalate my dispute with PayPal in hopes of any sort of resolution. Do not order from Popreal! It is a giant scam. I have reported Popreal to the Internet Crime Complaint Center (IC3)/FBI and the International Consumer Protection and Enforcement Network to hopes this website will get closed down for scamming mothers out of their money.

Edit to add: After escalating my claim to PayPal I finally got a response from Popreal:

"Dear Customer,

Any inconvenience and delay caused to you is deeply regretted, my friend.
We have already checked the order for you. It shows that you have disputed Paypal because of the longer delivery time.
We are not sure if you still want this order to continue. Do you want this order to continue?

If so, please cancel the dispute and we will ship it for you within 5 days."

My order should have already been shipped, but now they are BLACKMAILING me to close the dispute before they will send me my order that I already paid for and that should have been sent out to me. What a bunch of CRIMINALS.

Very very very bad service... bad bad bad... no more for second time purchase... slowwwwww ibad...

Update on the review below:
POPreal asked us to send the package back to them, promising the refund which they never provided! We sent the package of very poorly made items back and they said we should be getting refund shortly, we asked for some kind of proof if it's actually been done/ amount they transferred - they ignored the questions and just kept asking to take our negative review down. Can you imagine?!
What kind of shady people are you POP real?! #shamegame

My wive's review on popreal is below, posting it since i've watched my wife struggle to get our money back for months now

This is a follow up to the earlier review (below) on Popreal.
After i posted my first review, POPreal all of sudden became very responsive, i was even told i now can send my order back within US since suddenly they have a US factory.
Here my hopes went high and i thought finally good customer service would come through... oh well, it didn't.
I was offered the following deal:
Take down my negative review for 60% refund.
I followed up asking to explain to me the logic of Popreal keeping 40% of my money, when they sent me something of very low quality, not wearable for me or my daughter, and something that looks different from what i ordered, but i never got a response.
POPreal, STOP HUSTLING YOUR CUSTOMERS! FOLKS BEWARE!

What a DREADFUL experience! These guys are doing false advertisement and are absolutely horrible with customer service. I ordered what looked like a set of beautiful dresses for me and my daughter, what i got was a very poorly made, completely transparent piece of a super cheap cloth, that is very unpleasant to touch. When i reached out and asked for the refund, i've been told that i can get 20% discount on my next order ("perfect" logic here, since yes, placing another order is exactly what upset customer would like to do) or i can get my refund after i send the package back at my own expense (35$ shipping, the order was 50$, why do i have to lose my money when i feel like i've just been hustled...? Not sure). I've tried to contact manager many many times, but was ignored every time. Customer service representative Alina wasn't helpful at all by letting me know "that since these are summer dresses, it's normal for the material to be transaparent"( i'm a mom of 2 kids, and strolling in a see through dress around the neighborhood doesnt seem very appealing to me, dresses did not look see through on the picture when i was ordering) and then choosing (what it seems to be) this strategy - "if i don't address the customer's questions, then they will naturally disappear". Overall super disappointing experience, shame on facebook for advertising such untrustworthy companies, that make awful products but still think you should pay for those. FAILURE