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I ordered a dress for my granddaughter on 02/21/2019 and of course they charged my credit card on that day. As of 03/16/2019 it has not even shipped yet. Every time I email them they say it is bad weather or the busy season. They take your money and you never receive the item. I asked for a refund and they say it will be a few weeks for that. They have not updated my order since 03/09/2019 and it still says processing. What a disappointment. They just steal your money. I have put in a dispute with the credit card company but I am not sure how that will turn out
Joann M.'s review of Popreal earned 5 Very Helpful votes
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I ordered from Popreal at the beginning of the summer 2020 a mommy and me set for my daughter and...
Dear customer,
So sorry for the inconvenience caused to you.
Could you please tell us your order id so that we can help you as quick as possible?
Any problem, please feel free to contact us via contact@popreal.com.
Thank you
Popreal