Popreal

I hate to even give it a 1 star. It deserves nothing. I ordered about $100 worth of clothing. Waited forever, never showed. When I inquired and they said it still hadnt shipped, I requested a refund. I followed the exact instructions they gave me. From there, I continued receiving emails back telling me just to keep the order I placed and they would give me $5 off my next. I continued to email back saying that was not what I wanted, I didnt even need timhe order anymore due to their delays, and I wanted a refund. 25+ emails as my frustration continued to build, they wouldnt resolve. Finally I get an email saying I would receive a refund - it would take a while to process. In the meantime, my order shows up! I email saying I was not paying for this and that my refund should still be processed. They said since it was delivered, I had to pay. Wtf?! 3 months since I requested to cancel, and I get sent the order and am forced to pay?! They will not allow me to connect with anyone above the customer service agent and the product I received is horrible- tags are on the outside seams? Never again and I warn others not to purchase from here either!

Ordered 3 outfits Feb 25th. Card was charged, but no order confirmation. Emailed them on March 13th. Was told the order would be processed in 5-7 days and I would receive tracking info when the order was on the way. 10 days goes by and nothing. Emailed them again. No response. Emailed again. No response. After yet another email, they responded and told me yet again that the order would process in 5-7 days. I was furious and told them to cancel the order and refund me. No response from them. Emailed again. They responded and this time told me one item had shipped and another was now out of stock. They told me to pick out a new outfit to replace that one. HAH! No chance. I told them to give me the tracking info for the outfit that supposedly shipped and refund me for the other 2 outfits. I was then told a refund would take 20-25 days, and would I accept instead a $24 coupon towards a future order? HAHAHAHAH! No chance. No way a refund takes that long. They obviously think I'm some kind of idiot to believe that. I told them to refund me for the 2 outfits that had not shipped and give me tracking info for the other. Aaaaaand now they've stopped responding to me at all. I will be contacting my credit card company to force a chargeback of the order. STAY AWAY FROM THIS COMPANY! Unless of course you ENJOY being disappointed in humanity.

I order a month ago and didn't get my orders. Money has already been deducted. I sent emails asking about my order and called but alas no reply.