PopJuliaReviews 989

Never buy from this terrible company! Unprofessional seller, bad quality and unreliable sizes. It took them more than 3 months to deliver after lame excuses and countless emails only from my side to have updates on my order. I wanted a refund but they basically put pressure on me to reorder as my item was supposedly lost in their warehouse.
I will never wear this dress as the fabric is rough and stiff and the size wrong. Totally not worth the money. I was misled and cheated and never had such a bad experience ordering online. Never again!

1. The first dress color is close to RED, Size: length is 33 inches, not 36.4
2. Black knit cardigan is very short: Size: length is 27 inches, not 31,1 inches
3.4, Plaid dresses length is little less than 32 inches, not 34.3

The pictures on the website and the dress I received quality is totally different, just to name few.

I was fooled with the picture of dresses that I ordered and the discount they offered. The material was so cheap and the quality of work was even worse! The pictures were so misleading. When I contacted them to return, I was told that the shipping fees. Which from US it cost me $67. After 2 months and contacted them several times the package got return to me! With the wrong address note on it. I could not believe they even gave me the wrong address to return the items! So I ended up with all those useless items and over priced plus the shipping cost! This is fraud and very bad customer service. Stay away.

DO NOT BUY ANYTHING FROM THEM. The clothes are the worst quality ever from China - I had to pay $50 to return them to China and then they never pick up the package and it is returned to you. When you email them they say they won't return your money until they receive the package. You never get your money back. When I called to say the clothes were garbage and were the size of doll clothes they told me to go the fabric store and buy more fabric. WTF! One star is way too generous wish there was a negative star option.

Do not waste your time and money, you have to keep it no matter what you've received.
I attached pictures what I ordered and what I received. JUST HORRIBLE...

I ordered several items, the pictures looked great, but after the 6 week+ wait I finally received the garments and was deeply disappointed in the material, which was of the poorest quality, and disappointed in the fit of the garments, which were all several inches off the standard for the sizes I ordered, not to mention the garments were not woman-shaped; looked like the dresses and blouses were made for flat-chested 9 year old boys. A real bait and switch scam.

Do not buy from this company. If you return the goods you have to pay the postage to China with tracking - it cost me £12.95. The goods (0rder *******) arrive in Beijing in a few days, but you are told by Chinese employees, who barely understand English, for the next ten weeks, that they have not been received at their centre. So you lose the cost of the goods plus the postage. If you paid by Pa
PayPal, it is even worse - but that is another story

Two weeks after I placed an expensive order they still hadn't shipped. Every time I asked, the response was "soon," even thought its policy is to ship with 5 business day. I cancelled the order and they confirmed the cancellation and said they would issue a refund "within a week." I insisted they initiate the issuing of the refund immediately since I already waited long enough for action. They didn't do so. I had already initiated a CC dispute. Then, three days later they shipped and said it would arrive 10-20 business days: almost three weeks! I will have moved by then and who knows if I will ever get the order. I reminded them they already cancelled the order and the response was, "Too late. We shipped." The that tied the hands of the CC company and halted the financial protection since the order was shipped, so I have neither clothes not funds. Popjulia must have known this would be the case. Not only does Popjulia contradict itself in their service representatives as well as its printed policies, they know very well how to deceive. I hope everyone reads this before biting the hook.

I ordered some clothing expecting a 21 day delay. It was over 30. When I received the first item it did not look like the picture. My 11 year old (who is very thin) could not fit into the item. I am 5 foot 3 inches and 118 pounds and it was so short I could not call this dress a t-shirt
The picture had a flowing dress to the knee. The description also said it was cotton! It might be lycra. You could also see through the dress. I canceled the rest of my order! Lesson learned on this DO NOT BUY FROM THIS COMPANY. I have not even started on the return policy to China.