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Texas
2 reviews
1 helpful vote
Follow Jill s.
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Beware!
October 4, 2021

Asked to be notified of Great Pyrnees/Komondor dogs available. Received a pic of a puppy that had hound ears a d was a definite brownish brown coat. Also said it would be 25 lbs when adult. Fee was
$450. Could not possibly be a Komondor/Great Pyrnees. I questioned the organization and was told they had seen the parents of the pup and they were a Great Pyrnees and Komondor. This dishonest organization should be dropped from Pet Finder!.

Date of experience: October 4, 2021
New York
1 review
2 helpful votes
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The $#*!ing worst
February 3, 2021

I'm done looking for a damn pet nd keep getting denied with bull$#*! $#*! Excuses. Like a puppy tht was just $#*!ing born isn't gonna do well in the city or an apartment. Or another 3 puppies that happen to be born on my birthday (November 20th) won't do well with my 4 year old son. Like how do u know this $#*! without trying. These resuce shelters are bull$#*!. I've been looking into adopting a puppy for the longest and every God damn long $#*! application I filled out happens to be denied. $#*! all these racist $#*! shelters that won't give me a chance to even adopt a damn dog..

Date of experience: February 3, 2021
Washington
1 review
4 helpful votes
Follow MaryJane G.
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Petfinder itself is wonderful, but PLEASE read the reviews on the adoption/rescue group that has the animal before adopting from any of them. I had a very bad experience with one that was very difficult to deal with and totally misrepresented the dog, causing me thousands in unexpected vet bills because they had failed to disclose what the true condition of the dog was, not to mention a false spay certificate.

Date of experience: October 21, 2012
Tennessee
1 review
3 helpful votes
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Haley Beard
April 19, 2023

Hello everyone I wanted to make sure everyone was aware of a lady sailing Parvo infected Blue heelers in Campbellsville Ky Hale Beard. We picked up our pup on Friday 4/15/23 and by late Saturday night he was very sick. Got him it the vet Monday morning. She will not answer my calls which I had been calling he since Saturday she will not reply to my text or voicemail. I just want people to know. She told my husband she had a new litter of Texas Heelers. So she will be posting them am sure. So be ware. We made a deposit of 50.00 then 400.00 the day we picked him up

Date of experience: April 19, 2023
Indiana
1 review
2 helpful votes
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Playing the lottery
March 17, 2018

I have sent several inquiries on dogs, if you get a response its days later and the dog is adopted. If you have several applications on a dog it should show on his view page so people are not wasting there time and having hopes of adopting and then find out the dog is adopted days later. This petfinder is like playing the lottery, I think your better off just going to shelters and doing walk threws, by the time I find and adopt on petfinder Ill be in my 90s. Also I think some of the prices for adoption is ridiculous, Ive seen them on there up to $425, it sounds to me its not about finding homes for the animal, its about lining your pockets and taking advantage of people who just want a pet to love.

Date of experience: March 17, 2018
New York
2 reviews
3 helpful votes
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Truly a Scam for money
September 2, 2022

I have sent in multiple requests to adopt a dog from this site. Out of all the inquiries I have sent in I have not heard back from ONE!. I have my own residence with plenty of land and have had previous dogs with a good reference from an accredited veterinarian. This leads me to believe this site is a SCAM. It appears all they are interested in is money with some agencies wanting money in advance for a pet "site unseen" with no refunds" primarily in Toronto, Canada. I have even sent many inquiries directly to Pet Finder with absolutely NO REPLY. Beware I can't imagine that they are more concerned with placing a pet than collecting money as they have demonstrated by ignoring legitimate inquiries.

Date of experience: September 2, 2022
Texas
1 review
0 helpful votes
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Tea cup
June 15, 2023

We got a yorkie on a Sunday he started getting sick on Monday then I took him to the vet and they said nothing was wrong with him and now they want me to return him and get another dog because I can't get a refund.Tbey need to close down because this ain't it I will never send anyone else to this so called place!

Date of experience: June 15, 2023
Georgia
1 review
6 helpful votes
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Sucks
May 16, 2017

Talk to an agency about a kitten and the next thing i had to adopt 2 kittens. She wanted me to get a 1 to 2 yr cat not a kitten. Plus get it at an agency near me. I didn't think it made a difference where one could adopt. Petfinder is not the one. I been going through a lot of bologna woth these pet agencies.

Date of experience: May 16, 2017
California
1 review
11 helpful votes
Follow Cheryl M.
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My 501c3 rescue has filled out their online registration, emailed the initial requested documents, sent in other info they requested... now we have not heard back from them. This has been going on for 2 months. If they aren't going to approve us to have an account so we can post our adoptable dogs... they could at least have the courtesy to email us and tell us that.

Date of experience: February 28, 2017
New York
5 reviews
6 helpful votes
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Waste of Time
May 26, 2020

Don't waste your time. I literally applied or inquired about 60 dogs and not one of the shelters or contacts EVER replied to me. They sent me "available" dogs and I went to the site the second I got the email only to see that the dog wasn't available.

Date of experience: May 26, 2020
Alabama
2 reviews
2 helpful votes
Follow Jackie H.
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When I lost my fur friend I found a great empty space in my heart. I looked at all the dogs in need of a forever home on Pet Finder. You need to register at Pet Finder before you can get a response. But once you do, they will notify you when dogs you are seeking come available. I requested information on several dogs and within a few days got a response. You have to remember that most of these puppie-dogs are in a foster home with working people and be considerate of their time. The foster mom of the small puppie that I was most interested in let me know that she is not quite ready for adoption because she is not eating well and we made arrangements to see the puppie at a later time so that the puppie could decompress. I am quite pleased at the consideration that the foster mother has for the puppie. I know that when the puppie is ready for friends she will call me. I will let you know how it goes when I can get the puppie. I am very excited and hopeful that it will be a good fit.

Date of experience: June 26, 2018
Ohio
1 review
3 helpful votes
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Talked to a woman from a Mi location. She has to be the rudest person I've ever talked to. Treated me like i was bum, acted like my grandkids would be animals to kittens, lectured me for 30 minutes on food brands and demanded I change my cats food to what she expects or she wouldn't even consider it, and demanded that I send her a photo of EACH room in my home! When I explained to her it was strange that she needs to see EVERY single room in our home even our personal space (ie bedrooms, bathrooms) she told me to pound sand. I will never go through this company to find my next fur child. I had to block her because she kept sending rude messages.

Date of experience: June 2, 2022
Minnesota
1 review
0 helpful votes
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Complain
October 3, 2021

I found a dog at People For Pets, Spcner, Iowa. The dog was a perfect dog for me as I need a pet for therapy. I need a dog that is very gentle, not a jumper. This dog came to me right away at the kennel, sat down an leaned against me like he knew I needed him for therapy. I was turned down because the dog was going to be able to run free with me when I would be outside, we live in the country on an acreage. The director said it had to be on a leash when I was outside, which the dog would be until he became use to its new home.

Date of experience: October 3, 2021
South Carolina
1 review
3 helpful votes
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Penny
October 26, 2020

I love looking at these pets and they have great service to but they have a sweet dog there named penny and she is a boxer mix with a german shepherd I think I have gone there 5 times just to say hi to her so if you are looking for an older dog that is sweet and clam look for Penny she has been there since she was a puppy and I have enough pets but I think she deserves a chance to so please look at Penny. In fact, I go on this site as much as I can just to find Penny and see if she has finally found a forever home. She won't be there forever so lets be there for her.

Date of experience: October 26, 2020
North Carolina
1 review
4 helpful votes
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Not good at all
February 15, 2019

I wasn't trying to adopt a child but the way I was treated was terrible. I have a good home and love dogs but I never had my 2 female house gigs nudered so I was told I could not adopt the dog. I offered to get it done first thing Monday and she said not they needed someone right now. If they are so interested in finding a dog a good home then why could they not wait until Monday? I feel so sorry for these poor animals. These people are nuts and I will never try to adopt again. I will just buy one. As far as ratings I would give zero!

Date of experience: February 15, 2019
Connecticut
1 review
11 helpful votes
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Worst site ever
May 14, 2019

I think all they want is your application fee. Nobody ever gets back to you.The one time they did. They didnt even answer the question I asked. DONT WASTE YOUR TIME. Horrible people I feel sorry for the pets that end up with them...

Date of experience: May 14, 2019
North Dakota
1 review
10 helpful votes
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Does their job well
April 11, 2018

PetFinder's job is to show you what rescue organizations are in your area, and what animals those orgs have listed as available. THAT is their job. Not to get you the animal, or respond to your inquiries, or arrange your adoption, or anything else.
People coming on here and giving PetFinder negative marks for things that the adoption agencies are doing wrong are totally misplaced and confused. If you send an inquiry and get no response, that's on YOU to follow up with the ORGANIZATION not PetFinder. If you contact someone at a rescue and they're rude, that's the rescue's problem, not PetFinder's.
These negative reviewers don't seem to understand that they're getting mad at Facebook when their friend doesn't accept their request. It's not them, it's you.

Date of experience: April 11, 2018
New York
1 review
2 helpful votes
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NO COMMUNICATION!
August 14, 2020

I have been trying to adopt a kitten to no avail. I am glad to see that the process is a stringent one but unfortunately, I believe it is a process that is based on personal feelings. I was led to believe that I was the lucky one to adopt Miny... heard nothing after being told "I'll get the paper work done". That was days ago. Seems everyone is told this. While waiting so long I could have filled out paperwork for another kitty. I am very disappointed - I thought Petfinder was better than this.

Read all the reviews... they are true. I didn't believe them at first but unfortunately they are true.

What a shame, the kitty I wanted to adopt would have had a home filled with much love and Iaughter and would have had the best of everything. I am so sorry Miny, we wanted you so badly.

Date of experience: August 14, 2020
Washington
1 review
1 helpful vote
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I contacted Petfinders more than a month ago with a full application of my desires and qualification. I started receiving notices of pets that I definitely was interested in. I filled out many applications for many pets allegedly available at various shelters and got NOT ONE response. I was however inundated with requests to "sponsor" various pets or donate to various places. I contacted Petfindersand asked why I did not even receive any notices that the dogs I applied for were not available - just NOTHING. I would not recommend this service at all if you are serious about finding a pet.

Date of experience: September 12, 2020
Texas
1 review
3 helpful votes
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I found a dog on petfinder site in Azle, TX, that I was very interested in. Their webside is difficult to navigate and I could not tell if my email was going anywhere, I called and left voicemail but no confirmation that any of them was received. I sent another email 6 hours later to a different address and short time later received a very rude email from a person named Sandy to stop sending multiple emails and calls as she was busy and if I was in such a hurry them perhaps I should find another site to get a dog from. I hope they are kinder to the animals than to customers. I wish negative stars were available to check.

Date of experience: June 9, 2023

Overview

PetFinder has a rating of 1.5 stars from 350 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PetFinder most frequently mention good home, local shelters and loving homes. PetFinder ranks 12th among Lost Pet sites.

service
80
value
58
shipping
23
returns
24
quality
48