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PeopleWhiz

Overview

The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.

This summary is generated by AI, based on text from customer reviews

service
701
value
45
shipping
6
returns
14
quality
290
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Kentucky
1 review
0 helpful votes
Follow Donna V.
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Peoplewhiz does not specify on their site the State you are searching may not release information. They are misleading by stating they provide Federal Criminal Records. According to a peoplewhiz customer service representative, Florida will not release these records. Maybe they should list the States that do not provide certain records and stop be so misleading.

Date of experience: October 22, 2021
Pennsylvania
1 review
0 helpful votes
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I will be calling customer service to ask for a refund.
Very minimal basic information is provided.
Then asks for more money.?
I (supposedly) just paid to access the info ¿?
You pay for a "report" and they give it to you alright,
The "unlimited searches" access you paid for will merely tell you if data is found and available.after you click to view the results ~a pop-up appears informing you must pay to access their premium report.
The advertisement for peoplewhiz gives you the impression that the original charge you pay for will allow you to actually access the info.
Very deceptive if you ask me. I feel duped, ripped off, and angry that I was not getting what was advertised...
How dare you criticizing other search engines when you're doing exactly the same however claiming better results for a fee and not delivering. But of course you can pay more to actually have access to what you were allegedly get.

Date of experience: August 2, 2023
Tennessee
1 review
0 helpful votes
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Not what I expected...
August 25, 2023

As I pulled down what was listed for me... I found a considerable amount of inaccurate disinformation.

I wish the site had a way to make corrections to incorrect information. Or at least a link to the site they pulled the information from in the first place.

Date of experience: August 25, 2023
Minnesota
1 review
0 helpful votes
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I looked up myself
August 2, 2022

I looked up myself. The information is SO BASIC and much data is missing or vague. The ad promised info in so many areas yet is SIMPLE data, like my birthday and address. Marital status, divorces, criminal records are not listed or listed incorrectly. I will be posting to my Facebook friends NOT to click on this ad. This is a rip off!

Date of experience: July 3, 2022
New Mexico
1 review
0 helpful votes
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I don't like the fact that you have to put in all of the info before you know the cost. You pay for the minimum and then if you want more you have to pay extra. This to me is a come-on. I would not have chosen to subscribe if I had known there was an extra charge. Unfortunately the $27 fee told me basically nothing so I felt if I wanted any info, I had to pay the extra $19.

Date of experience: May 29, 2022
California
2 reviews
1 helpful vote
Follow Cassondra R.
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I asked for a free report and people whiz stated that it was free but when I get to the end it charging monthly for just one report. How does that happen. You ask for 1 report but get charged monthly.

Date of experience: May 3, 2022
Utah
1 review
0 helpful votes
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I was misled, this is not a thorough report and then it baits you by saying it will be a full report then once you pay for it, it asks you to pay even more for a "more complete" report. It's so misleading.

Date of experience: July 21, 2022
Texas
1 review
0 helpful votes
Follow Gerald E.
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Before I depend on your report for another person, I ran a report on myself. There are like 12 names listed as possible aliases that are not associated with me., and as many related names that are not associated with me. The report is not accurate even in the far scope of reality!
This is a FARCE and I demand a refund of my payment!

Date of experience: May 29, 2022
California
1 review
0 helpful votes
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Was misleading about how much information you get for a price. Then of course they want more$ for more information that u already thought u were to get. And that information was not complete. Disappointing and misleading.

Date of experience: April 2, 2022
California
2 reviews
0 helpful votes
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I checked on someone who has had alcohol problems and driving my granddaughter and wanted to make sure he hadn't been arrested for drunk driving. This company showed that he had multiple criminal records before I paid for record. So I paid and then now it shows he has none. They falsely report just so you will buy report! DO NOT USE THEM!

Date of experience: July 24, 2022
Minnesota
1 review
0 helpful votes
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Very incomplete report, I did Truthfinder as well as yours to compare and its report is so much more informative. I will be canceling in the morning. I would like my monthly fee to be refunded. Thank you.

Date of experience: June 16, 2022
Georgia
1 review
0 helpful votes
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You got his age and birthday right and marriage and divorce right but you got everything else wrong I know for a fact he has 40 charges and spent 5 years in prison I want my money back and cancel my subscription

Date of experience: February 25, 2023
Utah
1 review
0 helpful votes
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You say that you get an in-dept report, so I pay to get a report, and the report I got is nothing more that what I already knew about said person, now you want more money for the rest of the "in-dept info." What a scam! I want my money back this is ridiculous! If I could have given this a negative 5 stars I would of, what a waste of money! Do not spend your money on this!

Date of experience: March 21, 2022
Texas
1 review
0 helpful votes
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This site does not list all arrest on a individual
December 14, 2022
Updated review

This site does not list all arrest on a individual. In my opinion this site is useless! Then they want you to pay another fee for more useless information! My personal opinion. Will definitely be canceling my subscription.

Date of experience: November 14, 2022

I know this person has a criminal record but it is...
October 14, 2022
Previous review

I know this person has a criminal record but it is not showing. So what's up with no information?…

Date of experience: September 14, 2022
Nevada
1 review
0 helpful votes
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The information is not all there
February 8, 2022

The information is not all there. And it should let you know from the beginning of purchase that you're going to receive all of the information u less you purchase premium. Took that long to see nothing.

Date of experience: January 9, 2022
Arizona
1 review
0 helpful votes
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You guys like to everyone macking them think it's all free then at the end. You want to charge people why don't you just say how much it cost right from the start so people don't waste time on bull $#*!. And then you keep charging there credit card because it's almost impossible to contact you people so people have cancel there. Credit card.

Date of experience: May 28, 2022
New Jersey
2 reviews
0 helpful votes
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All of these apps entice you with all that you will get, pages and pages of luring you in, then the report is done - surprise you have to pay, and worse you have to pay again if you want more that his name and address to a ‘premium' report. It exactly like BeenVerified and all of these types of apps.

Date of experience: October 2, 2021
California
1 review
0 helpful votes
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You promoted that the premium would provide 2x's the...
June 29, 2023
Updated review

You promoted that the premium would provide 2x's the information so I did it and nothing new was provided. This is basic stuff that you should definitely have on here but you have nothing. It seems like this is a fake sight just to steel money. I want a refund of the premium payment I made on my credit card..

Date of experience: May 30, 2023

You keep charging me saying you have more information,...
January 22, 2023
Previous review

You keep charging me saying you have more information, it takes 25 minutes to get thru all the pop ups and crap you throw out then you want to charge again for the exact information.

Date of experience: December 23, 2022
Kansas
1 review
0 helpful votes
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You have no clue as to my past history?
August 26, 2022

You have no clue as to my past history? You show my address as Wetmore in 2001! When it was actually Montpelier, Id in 2001. I didn't move to Wetmore until 2004. So your report is just a bunch of crap!

Date of experience: July 27, 2022
Ohio
1 review
0 helpful votes
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This only has ancillary information
April 20, 2022

This only has ancillary information. I've been married 3 times and divorced twice. Shows no record. My wife has been married three times and no record. To test this I plugged in some people I know have been arrested and no records. I wan to have my money refunded to my account

Date of experience: March 21, 2022