The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
It only showed me one person's name who I was looking up. I thought it would let me pick from more names to get closer to who I was looking for.
And I thought for the money I would get more information.
I do not like that certain information was shown to be available and once I purchased the membership, the information was not available. In order to get more information, I would have to pay for the premium report which is deceptive.
Your webpage led me to believe I would get all listed information for one month membership. Instead you want an additional $19.95 for a "2x premium report". You are a scammer and I would caution anyone about this site.
I was looking up information on myself and they did not have info that was readily available on the internet. If they did' not have any more info on me they would not have much info on anyone I was searching about!
Well done! Very easy to navigate as the format is well arranged and a breeze to follow. Definitely recommend your website to as many people who may be looking for and are insterested in a better search venue such as yours.
The information I needed, could only be accessed if I paid an extra fee. Which was not clearly explained to me, until after I paid the basic. I would not have paid the basic if I had known this, and I was only offered a partial refund. This service sucks.
I joined this a few months ago and found police records then I got an email saying new information available so I did a new report on the same person who is my estranged husband now you say no police records no criminal history which I know for a fact is not true.
So far I've requested information on myself and family members and there are no records for marriages and divorce and I know that there are on myself and family members. I'm still finding out if you have any of that information correct.
You did not give me any information that you said you would. To get the information I would need to upgrade. This is just a money scam. I only paid for a one month subscription. Now you just charged my account for a second month which I did not sign up for. I only took one month subscription. Cancel my subscription
I haven't seen anything that is not common knowledge in this report. You really haven't showed me anything that you said would be in this report
You did not give me the information on the right person. He is married to Sabrina and that is not even in the record. You do not have his right address nor any of the information you said you would supply
You sent me a marriage certificate for two people that I've never heard of. I didn't get married under the name Mitchell. It was his professional name. His legal name was Someroff. It was many years later, that we legally changed the last name to Mitchell. I do not have a middle name or initial. I want a refund! Your service is worthless to me.
It's aight I know I been arrested 23 times and on here it says I have no criminal record! :) I sure hope whatever path of employment I walk down uses peoplewhiz nothing gets by them, or everything does whatever
Paid for a report to find out information the report says nothing I already don't know. And it's inaccurate. I won't pay for no full report and regret the 15 I paid. Sorry that is the worst report I ever paid for.
This is lame. I searched myself to see what came up and this report is so bad. Sections are completely missing. I have multiple marriages, divorces, judgements, arrests, and it came up with zero in any of these categories. Completely underwhelming.
The information that is provided is worthless. It does not tell me any thing that did no already know. I would make it a zero (0) if possible. It appears to a scam or ripoff for $29.99. Even after I log in it wants me to upgrade to premium for an additional $19.95. Pure junk
I will revise my comments if you can provide additioinal true information for the $29.99 already deducted from my bank account
I would like to find out what is on this report first... There are names on there that should not be and I have no criminal records and I would like to know how to remove things that are not true Because
I felt the advertisement was misleading and I would receive more information. When I came to the part we're I would be charged more I felt I was being taken advantage of. I do not wish to continue with this service and I am requesting a refund.
You type in a name and get some information, buy a plan and you will receive all kinds of information! So you buy a plan, the information you receive... some added dates to the starter information! You want the "lead to believe " information? Well thats an EXTRA $20! I knew better! What a scam!
This is by far so wrong I have been married more than once I have been divorced and I have criminal charges yet none of them appear here just another way to steal people's money you should be ashamed of yourself
It was good, as I encountered it to be a very easy site to look up people as well as myself. I would highly recommend this site to all my family and friends to investigate who ever they would to look up.
Answer: If you need customer service, please contact us at support@peoplewhiz.com or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.