The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
You promise so much with membership but in fact u only so that if u hey, a higher cost. But no we're in there when you sign up for membership does it say you get premium reports. It just says you get everything when you sign it and then when you get in there you get absolutely nothing that is useful to me.
I am not very pleased with the fact that I had to pay extra money for the complete report... I was given the impression that I would get the complete report with the offer of the 27.95... I think that the site is flawed... since most of the names listed were not me or any of my family! So, any info pulled on those names are not me!
The name I searched apparently has no connection with things on the internet (web searches and such) but oddly has a lot of stuff out there. There were a few areas that just said nothing out there, but there is, no social media but there is... useless
I haven't seen anything yet. I was expecting to see much more. What you gave me was very little. I wanted to see his criminal record. You asked for more money to get that. I would NOT have signed up if I knew you were going to ask for more money. I thought I was buying the full report.
I expected more for the price I paid. It seems pretty tricky that you don't mention, at all, before you allow the report to be ran that you will charge more for additional information. Information you asked before you run the report. You should mention that the consumer should expect to have limited information on the report and additional charges will be necessary to run the full report. Bate and Switch is what it feels like
I searched myself & found more information that was wrong than was correct. As usual, your ad was VERY misleading as to what information I would receive for the basic price. In order to see most of what I was expecting to see, I am going to have to pay more money which I won't do. I see no reason to pay more money for more incorrect information. The service you are offering is closer to a scam than a legitimate business. I'm going to request a refund.
This is not what I expected. Does not give details that I don't already know. Most information is already public info. Search is inadequate and not user friendly. I hate that I spent good money on this very disappointing.
I don't know if I have found the right person. I don't have enough information to answer your question.
I know you have a lot of bad information on me (that is not true) which also applies to my husband.
I was very disappointed with the report that I received. Very little information. They also make you purchase a different package for all the information that I thought I was receiving for the monthly package I paid for. Wish I could get my money returned.
I am basically no information the birthday is wrong the date of birthday the place of birth. Maybe I put the wrong information and I'm trying to go over it to find out but as it stands it's not worth my time
I paid this much money for this?!? You don't even have half of what I already know about this person! Complete waste of time and money! You should be ashamed and reprimanded for this fraudulent activity!
It's ok. It's interesting. I M disappointed that you were not transparent in the fact that not only do you have to sign up and pay for a certain number of months, but you have to pay more for a premium report to get the majority of the information.
Most of the info is correct. However, the unlawful information has my name but is not me not by any stretch of the imagination. How do I get this material OFF this report. I do not walk in my sleep. That would be the only way that my name would be correct.
Accurate, too easy to access information for stalkers and criminals to locate judges, district attorneys, law enforcement employees, victims of domestic violence, and victims of criminal acts. This is excellent for finding lost friends and relatives, but remember, with the ability to so much information comes a great and moral responsibility to diseminating it indiscriminitely.
You ask questions about how your doing when actually you constantly ask for money give the same thing then want more money so with how your company runs I can't give a accurate opinion I. How your doing!
The initial report is so basic, the information provided by the initial report I already have. For the detail information cost additional. There other service providers that cost much less with better information. This is a waste of money. I don't recommend.
You only have part of my part of my family listed. You have one of the places I lived wrong. I do not have a twitter account. So I do not think this site is very good. It also did not show my marriage. I do not have all those E-Mails. The ad did not tell you that it cost when you start answering the questions. I would not recommend this site to my friends or family. To me it is a waste of my money. Sorry I tried it.
As I was checking on myself, there was overall very little data which is a good thing I guess. Still, I found email addresses I've never had, wrong dates for one of the physical addresses, a cell phone number I've never heard of, no mention of my actual cell number.
I was expecting to get more information about who was looking me up. Instead I had to pay $1 for what I thought to be a full report but I have to pay $19.99 for the rest of the report. I'm on a fixed income. I want to unsubscribe.
Well I searched myself and the only things correct was my date of birth and place I lived before 2012. And people I was related to. But sadly your marriage report was wrong. Your crimal report was wrong. So sadly I say what I paid 30 bucks for was a waste of time. Since when I look the up I have to guess half the info is incorrect and false. Say I have 30 Twitter accounts none where me. And 10 YouTube channels and again none where me. So would I recommend this site. If they can not get simple stuff correct and your going to judge people based off what this site says. You would be better going with your gut. If doesn't feel right stay away. And your using a site that is not correct. And sadly you may be judging on misinformation and the wrong person. How sad this site is. Again incorrect information given out. And charge you 30 bucks to find out it is a money making scam. Very very sad. I well never use this site again.
Answer: If you need customer service, please contact us at support@peoplewhiz.com or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.