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India
1 review
0 helpful votes
Follow Rajendra K.
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1. Paytm Customer Care number *******-66-1843 This Diwali Best offers. CashBean
2. Download the CashBean app from the Google Play store.
3. Register yourself via phone number on the app.
4. Select the product you are looking for.
5. Fill in the loan application form with your basic information, enter the loan amount you want to borrow, and submit the application.
6. CashBean is merely a facilitator providing the Platform for any person in need of financial products... CashBean is **not** a Financial Institution under the Companies Act, 2013 or the Banking Regulation Act, 1949 or any other laws for the time being in force in India.
7. It is true that banks will not allow their money to let-go easily. A due course of action will take place. But if one is unable to pay personal loan EMI (say), this does not make him/her a criminal... **Loan defaulter will not go to jail**: Defaulting on loan is a civil dispute. EMI..

Date of experience: November 2, 2021
India
1 review
0 helpful votes
Follow Shaurya P.
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Application is okay. Simple and easy to use.
The after sales services /Help team is trash. Have been after them for almost 2 weeks now and these Useless people are just...
It feels as if yeh customer handling wale are taking muft ki salary. 0 kaam karo poori salary uthao.
Inshort Paytm help team = $#*!

Date of experience: July 17, 2023
India
1 review
0 helpful votes
Follow VIJAI K.
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Paytm a headache
November 29, 2021

People like Uber taxi, shops are reluctant to accept payments by paytm. They reason this because of late transfer of their money received by them by upto 4 to 5bdays. Paytm is loosing its popularity and becoming a headache for the user.

Date of experience: November 28, 2021
India
3 reviews
2 helpful votes
Follow Vicky S.
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Using Paytm for last one year for discount shopping. They will offer cash back for every purchase. We can save money by ordering via Paytm especially for electronics. But need to improve shipping time and delivering time. For shipping they taking 5-7 days. Need better communication with sellers.

Date of experience: July 13, 2015
India
1 review
0 helpful votes
Follow Puja R.
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Our customer care is available Paytm 24*7 Customer Helpline 86:37:09:88:82 Numbers. 24*7. Currently, the helpline is available in English and Hindi. In case you need any further assistance, you can register your issue with us...
Paytm 24*7 Customer Helpline Numbers.
Movies and Events...

Date of experience: October 27, 2020
Texas
2 reviews
1 helpful vote
Follow Shashank K.
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Worst Shopping Site
September 9, 2015

Dont buy anything from Paytm. It has worst sellers with cheap products.
Specially dont buy electronics for which they are availing great discount.
Dont be greedy, use your mind and dont buy.

I bought woodland Shoes only. And trust me its like Local made shoe. My friend has same with a better quality. Flipkart and Amazon is genuine and have good customer care support.

Date of experience: September 9, 2015
India
1 review
0 helpful votes
Follow paytms d.
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Totally annoying service they provide. No one will assist you on there $#*!ing customer care number. Even they say this number is not existing on further services. I hate paytm more then its nasty logo.

Date of experience: July 3, 2017
California
1 review
3 helpful votes
Follow Kapi d.
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Paytm-"cheating People "
October 29, 2015

I booked 4 tickets from Goa to Bangalore on 27/09/2015.The bus got cancelled and I had to board another. After so many reminders through mail, I got the refund only for 2 tickets and for remaining 2 tickets(order no.*******500), they r telling bus was not cancelled. How is that possible for same bus. They dont even see the mail of customers.The worst part is, you can't call to customer care executive to share ur concern.So b ready for Consumer court Forum, and executives who handled my mails gonna suffer most.

Date of experience: October 29, 2015
India
1 review
4 helpful votes
Follow Yogita S.
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Don't buy anything from PayTM:
1. If you cancel the order, they won't refund 100%. But in reality they deduct 4% as processing fees.
2. Customer care service is Pathetic. Was trying numerous time today to get in touch with them but they kept me on hold for all these hours. You need to be very lucky, if you want to speak to customer care. I have sent email and they supposed to reply me in 24 hrs, but still am awaiting.

Choose Amazon or Flipkart they have a very good service.

Date of experience: January 19, 2016
India
1 review
3 helpful votes
Follow Ashish S.
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Worst user friendly app
September 17, 2020

Earlier it was good but now the app has become just useless. You can add money using your card but while making payment they ask for adding account. I was so embarrassed because of this app. I am not able to update my mobile no. My email Id. And their customer care are like black hole you can never contact them.
I request everyone to not use this paytm app. It is seriously let you down most of the times.

Date of experience: September 17, 2020
India
1 review
0 helpful votes
Follow Sathish K.
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Actually I purchased a product by paying the money first, in which i got all products damaged and I raised a complaint through mail to refund my amount by taking there goods back on the same day i received, but till now i did not get any calls or messages. So never buy any goods or products from paytm,,, And one more important thing, they doesn't have any customer care number to contact them...

Date of experience: April 1, 2015
India
1 review
5 helpful votes
Follow Rizwan S.
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Cheaters
June 7, 2018

Total bogus. Thieves not giving a proper reply of little issue of none payment. Uses lousy trick to manipulate using stereo type non worthy do not reply email never connected through the call centre number given by the company. Total fraud. Contact me *******686

Date of experience: June 7, 2018
India
1 review
1 helpful vote
Follow Melvin J.
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Demons in disguise
June 30, 2023

Paytm hire third party agencies to collect their money. The third party agencies call your parents inlaws and tell them that you owe money to Paytm. They also call your finance. When you tell them you do not require post paid money. They forcebly offer you and them harras you by calling you multiple times in a day. Third parties hired by Paytm get your family info from an app that is restricted to use. It's like they have hired bounty hunters to hunt you. It is a night mare to by a customer of paytm

Date of experience: June 30, 2023
India
1 review
1 helpful vote
Follow Pradeep R.
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Hi there is lots of complicated to contact customer care communication for new user as well as current user and if we call him other number (not registered on paytm) they only ask enter your lost phone number.

Third class customer care services.

Date of experience: June 15, 2017
India
1 review
0 helpful votes
Follow Bk p.
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I had recharged a mobile. The site showed SYSTEM ERROR without success. Therefore thinking that the transaction is a failure I repeated the process twice over as it showed again ERROR. After sometime i found that all transaction have gone through and money has been debited. I approached customer care by email, they don't have any telephone to call for urgent requirements. The great customer care took 3 complete days to respond with a default cut and paste reply. Further correspondence also yielded the similar response. After recent growth they seem to ignore customers, hence pl avoid this service as ther is nobody to help, when required.

Date of experience: December 8, 2016
India
1 review
3 helpful votes
Follow sanjay m.
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Fraud website
January 29, 2016

After 15 days from placing order they say order is returned ( without delivery) and half refund is approved. So during offer season don't go for PayTM otherwise you will miss better option at amazon or flipkart. Also cant talk to executive, no direct no. And nobody listen to you and no body calls back.

Date of experience: January 29, 2016
Germany
2 reviews
7 helpful votes
Follow Divya S.
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Do u know Why Paytm is bad? Because paytm don't care about what seller is sending to customer it is an open platform for sellers/dealers/suppliers where they supply their defective items because there is no penalty or no reviews system for sellers on website. If the same seller dispatches wrong item on amazon.in or zoprix.com then they will be excluded from website by quality team, so why the product quality depends on action of eCommerce service providers over sellers in case of bad service.

Date of experience: December 22, 2014
India
1 review
1 helpful vote
Follow Gautam M.
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Their customer service is worst. They don't have any return & replacement policy. When customer request for return then they simply reject it without any reason.
Don't waste your time and money in product of paytm mall. It's a cheap e-commerce portal.

Date of experience: May 31, 2019
India
1 review
0 helpful votes
Follow Shyraz K.
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Worst customer services
February 26, 2022

Earlier i tried to update my kyc documents but it did not get resolved now while payment for post paid is debited twice from my bank and there is no way to contact paytm customer services. All they do is playing with chat box which is not $#*!ing helpful! What should i do

Date of experience: February 26, 2022
India
1 review
1 helpful vote
Follow Nadeem T.
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I have done recharge through paytm of amount 350/- on 13 Nov 2015 but amount not received in tata sky account ( Subscriber Id *******816).

They are doing fraud with customers. I just want to suggest all people please don't use this (paytm) for any reason like shopping, recharge etc they just deduct amount but not deliver.

Date of experience: November 15, 2015

Overview

Paytm has a rating of 1.5 stars from 770 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 699th among Discount Shopping sites.

service
93
value
80
shipping
72
returns
74
quality
73
+91