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Italy
1 review
0 helpful votes
Follow Sudhanshu S.
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Worst company to work
September 1, 2017

The worst company to work with. No proper guideline given to employee how to do and when to do what. The biggest issue is employees have no personal life and neither their claims are processed at the right tym. They do their work to complete their target in unethical way.

Date of experience: September 1, 2017
India
1 review
0 helpful votes
Follow Shobha V.
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Will never trust again
September 5, 2016

Last week i paid the electricity bill via paytm.
They cut the whole amount of bill from my account but didn't pay cause of down surver and promised to refund the amount into my account they didn't refund yet. I've used many time for recharge n data pack the service was always good, jst on that trust i also paid my electricity Bill of Rs. 3,561. N the communication between us is only email in that they only ensuring that we will give u back. This time littrely i gt irritate

Date of experience: September 5, 2016
India
1 review
0 helpful votes
Follow Anil P.
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Poor Experience!
April 26, 2017

I had placed an order to buy Philips 9080B speaker. It was promised to be delivered within 7 days but they never fulfill it. After the delay, I contacted Paytm customer service, and they mentioned me that the seller has not acknowledged the order. After 3 days the order was canceled by them. I had to wait for a week to get such a response from them. Even the customer care doesn't support you much! They will send you some automated messages. I had tired to contact them 3-4 times, and I got the same messages back to back again!

Pathetic service!

Date of experience: April 26, 2017
India
1 review
0 helpful votes
Follow Amit S.
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Worst service
May 14, 2021

I placed order for oxymeter using Paytm site. I called delivery agent to deliver the order. He did not deliver my order. I called him multiple times. Without contacting me, he cancelled my order. I suggest everyone, please do not purchase anything from this site. Very worst

Date of experience: May 14, 2021
India
1 review
0 helpful votes
Follow das m.
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This regarding the order which I have placed in paytm.
Order no: *******003

The courier boy yesterday called me at 3.15PM. When I asked him to come after 5 (since I was not there in the place), he told me that we can't come to your home at your convenient time and if required you can cancel the order. Also, he told me that else come to our office(which is about 20km from my working place). Moreover, he updated log as 'cancelled'.

2nd one... I have done one more order(sari), but the item received is entirely different from what we have seen in website,

Date of experience: August 4, 2017
India
1 review
1 helpful vote
Follow sushilchandra S.
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Stupid online zone-paytm
October 12, 2015

One of the stupid online shopping zone. They think people don't have any other work to do, first shop and then call them to get the cashback and the then the customer care people ask us to sent the snapshot stating the cashback detail, this is the only work the customer have,

Date of experience: October 12, 2015
India
1 review
2 helpful votes
Follow Nikhil W.
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Paytm has a so cheap courier service no custmor care phone number to register complaints.My order no is *******931 received by me but that is wrong parcel that i received. There is no return option is coming. Please confirm it that i got my parcel so further i can return it...

Date of experience: April 18, 2017
India
1 review
2 helpful votes
Follow Arun K.
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Worst site
August 12, 2015

I would like to inform you all buyers through paytm, please dont go for it,
I brought a cellphone i. E., HTC DESIRE 620G, am not getting all the features wat they have mentioned to that phone, i. E., internal memory is 8 GB, the bought cellphone through paytm is showing only 4 GB of internal memory,,,, this is the worst site, please dn buy from it,,,,,,,

Date of experience: August 12, 2015
India
1 review
0 helpful votes
Follow Santosh S.
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Paytm service is very fast in adding money to paytm account but very poor and like a fraud when balance money is to send to customer Bank Account... I am trying for last two days. To get my balance amount to my bank account... every time pay tm says that pay tm is unable to send the money right now try tommorow... what a rubbish...@#$&@£...

Date of experience: July 19, 2017
India
1 review
1 helpful vote
Follow Richie K.
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Cheats No. 1
February 15, 2018

I tried to add money into wallet and it added the money in Gift Voucher.

There is no way to transfer the same to the wallet.

No Customer Service for Gift Voucher. The IVR is not ready to take the transaction ID appearing in my account. I pledge once the balance is finished I am not going to use this stupid app. Stay away from this app bloody cheaters they are.

Date of experience: February 15, 2018
India
1 review
0 helpful votes
Follow ratan g.
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They don't care for customers. Money has been transferred to Act fibernet. Through payTm UPI app. The ACT has not recieved money. The money has been debited from my SB A/c for more than 2 week.The PayTm team does not have courtesy to make a single call or interact with customer after multiple communications.

Date of experience: August 30, 2019
India
1 review
0 helpful votes
Follow Vikas G.
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I bought the Tideplus of 1KG pack to get paytm Rs 30 offer. I was trying to redeem the coupon at paytm tideplus page but everytime it is saying "Please try again after some time". I raised this concern with customer care and they are so pathetic in replying emails and I still not able to get the cashback.

Date of experience: July 11, 2017
India
1 review
4 helpful votes
Follow Nitika g.
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Very disappoint app
December 8, 2016

I send a money from my another paytm no of 3100rs. From paytm wallet to my friend paytm wallet on 26nov 2016 and from my account it's deduct bt still it's showing pending status on my friend wallet. N as well as not providing any help line no also only we can mail regarding our issues and on mail still paytm not even a single time reply to me. So I m very disappoint from this app

Date of experience: December 8, 2016
India
1 review
2 helpful votes
Follow Shubham M.
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Scumbag
September 12, 2017

Vijay shekar sharma the founder or director of paytm he is the only bastard on the earth fooling d ppl through the cash back on hide & seek biscuits.
U should beg on the railway platform for money not doing the cheapest trick via cashback on biscuits

Date of experience: September 12, 2017
India
1 review
1 helpful vote
Follow lokesh g.
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Patm is fraud company
February 28, 2017

Paytm is a no. 1 fraud company i had lost 340 rs which never came back I had paid my electricity bill of last month money is deducted from my account but the bill is still pending it says payment failure in the paytm app... my mob nois *******438 never beleive paytm...

Date of experience: February 28, 2017
India
1 review
1 helpful vote
Follow ashwini s.
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USELESS SITE "PAYTM"
January 2, 2017

Very worst site ever I have seen.
Every time transaction is failing and we have to struggle for our own money.
And customer service is also not helpful in this situation.
Due to transaction fail problem I have paid pantry 4-5 time.
Will suggest other people also do not use paytm for any banking transaction.

Now GOOD BYE "PAYTM " FOR EVER.

Date of experience: January 2, 2017
India
1 review
9 helpful votes
Follow RAVIKUMARA H.
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I have done a sundirect recharge through paytm it's showing successful... if I have checked in my sundirect account it's received any recharge for this I asked both the customer care executive they are not accepting the issue at ll I losed 1300rs because of paytm it's worst service they r fraud... even then customer executives also talks like fraud only it's worst don't choose for it go for some other apps

Date of experience: July 2, 2018
India
1 review
1 helpful vote
Follow sangam j.
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I bought one watch it's not worked more than 20 days. I have 6 months warrenty on that product but paytm is not giving any information about how get warrenty they are not responding to mail worrest service. Paytm is going smash few more month I am observing it is getting so many complaints very bad reviews. I hope it will smash, not becasue of my product just because of worrest service

Date of experience: October 16, 2016
India
1 review
4 helpful votes
Follow neha b.
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Fraud Company
June 16, 2015

What the hell is this paytm is only the FRAUD Company nothing else. They said - we don't have a courier pick-up service at your address and would appreciate if you can courier the product. But they can deliver product on same address.

For the namesake return policy is there, but there is no return option for the product in PAYTM website.

Date of experience: June 16, 2015
India
1 review
2 helpful votes
Follow Mohit s.
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Pathetic experience
December 23, 2017

Worst experience with this app... booked ticket in pvr money deducted but, didn't got seats and confirmation from the pvr, and i didn't got the booking message... totally waste of time and money in using paytm app

Date of experience: December 23, 2017

Overview

Paytm has a rating of 1.7 stars from 769 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paytm most frequently mention customer care, bank account and many times. Paytm ranks 699th among Discount Shopping sites.

service
103
value
89
shipping
81
returns
81
quality
82
+91