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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
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I recently ordered a bunch of nursing tops from this company. Upon receipt of the items, I realized they just didn't fit my body type right. I requested a return with refund. CASSEYLENE immediately issued a refund without question. They also told me to not spend any money to send the clothing back and to just give the clothes to someone else who may need them! What an incredible company with great customer service!
He adquirido productos en patpat y todos son de excelente calidad y los precios accesibles, la variedad es muy grande y todo vale muchísimo la pena :)
Great outfits at reasonable prices. Delivered earlier than the stated date. Happy days. Customer service excellent especially Rohaine
Exelente alicacion para comprar ropita para nuestros pequeños la amo
La recomiendo muchísimo exelente la calidad de la ropa me encanta
Yo ya llevo más de 10 compras que relaizo en la aplicación y todo me a encantado
La mejor aplicación
Trato muy amable
Ho avuto problemi con un pacco che non mi è arrivato per colpa di posta italiane, l azienda mi ha subito risposto provvedendo al rimborso
I had a matching set shipped but the clothes were big. I contacted PatPat and Phoebe helped me resolve my problem and reshipped the smaller sizes.
Because this is my first child, I decided to take a chance and order from Pat Pat. Check the material to see if it is as advertised on their website. I was overjoyed when I received my order :) and decided to order from Pat Pat despite the fact that I live in a different country. It's a must buy stuffs
I have purchased few times from this online vendor and I must say I get what I see. Love thier daily flash sales, so much of savings. Delivery is speedy
Commercial creator should be fired. And whoever is their boss needs evaluating for passing such a horrid commercial.
La ropa es de calidad, los envíos son mega rápidos, los precios son increíbles y nos concienten con cupones cada que vamos creciendo de nivel en nuestras compras, lo recomiendo al mil para nuestro pequeños incluso para mujeres ya hay mucha ropa hermosa
Ottima piattaforma e ottimi articoli, assistenza tempestiva e molto efficiente, cordialità e qualità, Samuel l operatore che si è occupato del mio ordine è stato bravissimo
Just wanted to say I love patpat! I buy from them. There hasn't been not one purchase that I didn't like. Their clothes are so cute and it's good price. Thanks pat pat
JANN ME ayudo a resolver todas mis dudas me sirvio de musha ayuda gracias sigan asi que tengan un lindo dia asta luego
My order is taking too long to be shipped.It's nearly 25 days still waiting for my order to arrive….
Hi,
We are sorry to hear that you have not received your order yet.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
I needed to return a few outfits. I measured myself incorrectly. An employee by the name of Hazel helped me out and I will CERTAINLY be shopping again thanks to Hazel!
I have ordered Baby Shoes, but there Was missunderstanding abouz the size. I got full refund, and no need to send the wrong ones back. Customer Service is excellente, fast reply and willing to solve my problem
April G helped me out with my query fast && easy! Thank you so much for that! The shop is my absolute favourite, the products are beautiful && the bargains are great :) I order almost every month && I LOVE IT!
Patpat es una excelente aplicación desde que la uso e vestido a mis hijas con prendas bonitas, y ahorrado dinero, soy madre de 3 niñas y siempre e visto la forma de ahorrar para su educación encontré la app patpat y puedo vestir a mis hijas con ropa a la moda sin gastar tanto dinero, recomiendo mucho patpat los paquetes me llegan de 20 a 25 días ya que soy zona extendida
Great quality clothes. The only thing I would change is faster processing and shipping for free. Never dissatisfied with my order tho.
La aplicación de PatPat me gusta muchísimo ya que en lo personal compro ropa para toda mi familia y para regalar, los precios son muy buenos y la calidad de ropa excelente. Llega en buen tiempo. Me gustaría que dejaran usar un poco más de billetera en las compras. Lo recomiendo mucho.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We sincerely apologize for the inconvenience this may have caused and for bringing this to our attention.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.