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PatPatReviews 6,262

3.8

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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.

service
2,309
value
2,269
shipping
2,271
returns
1,927
quality
2,210

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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PatPat provides superb customer service and they have a wide variety of great quality items for reasonable prices! Highly recommend!

Date of experience: August 29, 2021
California
1 review
0 helpful votes
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My favorite place to shop and get baby clothing. My daughter always get compliments when wearing PatPat clothing!

Date of experience: August 28, 2021
Hungary
1 review
0 helpful votes
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CASSEYLENE, very good +++++
Hibás termék kezelése 5* pozitív csalódás volt, gyors korrekt ügyintézés

Date of experience: August 28, 2021
Canada
1 review
0 helpful votes
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Nice
August 28, 2021

Very nice customers service fixed the small issue I had fast and very kind customer service can't wait for my next order

Date of experience: August 28, 2021
Brazil
1 review
0 helpful votes
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Compras na PatPat
August 28, 2021

Vim relatar minha experiência com a PatPat. Eu estou super satisfeita com as roupas, e qualidade, rapidez na entrega, os cuidados todos bem embalado. Pretendo comprar mais vezes

+3
Date of experience: August 28, 2021
Spain
1 review
0 helpful votes
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Muy contenta
August 28, 2021

Aquí encuentro buenos precios para ropa de niño, la calidad está bien y me encantan los diseños que tienen. Los envíos son algo lentos pero yo lo pido con tiempo. Tened en cuenta que las tallas son grandecitas, mi bebé usa la que le corresponde porque es grandote. Para un bebé más pequeño yo cogería una talla menos.

Date of experience: August 28, 2021
GB
1 review
0 helpful votes
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Good quality items
August 28, 2021

Received my baby clothes and nursing bra and I loved them, good quality and all fit great on me
First time buyer

Date of experience: August 28, 2021
Australia
1 review
0 helpful votes
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Patpat
August 28, 2021

Very helpful customer service. I found it satisfying. My issues were solved within 24 hours. I very much recommend.

Date of experience: August 27, 2021
Australia
1 review
0 helpful votes
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Terrible service
August 27, 2021

I can't believe that PAT has such good reviews with such a terrible customer service and absolute fraudulent site. Be careful when you buy from this site. No customer service. They won't respond in most instances. The pricing is displayed in AUD but is not when their invoice comes in. There is a transaction charge on the card. Poor quality products whose sizes are in accurate on website. If you try to return they will say the item is bought on clearance when it will not be displayed anywhere on the site during purchase nor on the invoice. The most fraudulent site I have bought anything on

Date of experience: August 27, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We sincerely apologize for the issues you have encountered and for bringing this to our attention.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Poland
1 review
0 helpful votes
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Pat pat clothing
August 28, 2021

All the ordered products are very good. Thank you for deliverying on time. The dresses are beautiful and the toys are very cute.

Date of experience: August 27, 2021
Canada
1 review
0 helpful votes
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Orders were delivered pretty fast. Less than a week to Winnepeg. Had issues with some sizing. Made a complaint. Response was prompt and the customer service agent; Samuel was empathetic giving very reasonable options of refund. PatPat went way above my expectations. Will be giving them referrals

Date of experience: August 27, 2021
Missouri
1 review
0 helpful votes
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Didn't receive order
August 28, 2021

They said my order was sent back due to the wrong address they did stay in touch with me an got a refund approved haven't received the refund yet they said it could take 7-15 business days so I hope to see it

Date of experience: August 26, 2021
TW
1 review
0 helpful votes
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Quick Response
August 28, 2021

I like this PatPat online store because of many discount and good products. And also the Customes Service is very attentive to response. Thank you Angelica for helping me received my order.

Date of experience: August 26, 2021
VE
1 review
0 helpful votes
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Excelente
August 28, 2021

Todo excelente y Casseylene me ayudó a resolver un problema de dirección de envío muy rápido y muy amablemente

Date of experience: August 26, 2021
Mexico
1 review
0 helpful votes
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Muy buena opción
August 26, 2021

La ropa está hermosa y de muy buena calidad, los envíos son muy seguros, he realizado demasiados pedidos y me siento muy segura con esta aplicación.

Date of experience: August 26, 2021
Virginia
1 review
0 helpful votes
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We love pat pat and their clothes! Their service is great and have always been great to work with!

Date of experience: August 26, 2021
West Virginia
1 review
0 helpful votes
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Nice clothes for not an outrageous price. Good variety of sizes and nice offerings to aid with spendable rewards.

Date of experience: August 26, 2021
Australia
1 review
0 helpful votes
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I needed to refund some items, and it was no issue at all, Janika helped me with the process immediately.

Date of experience: August 25, 2021
GB
1 review
0 helpful votes
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Amazing experience
August 25, 2021

I have always had amazing experience with Patpat. I buy clothes for my little girl and it always fits well. Once i got few clothes which were a bit low quality, but when i spoke to customer care person named Samuel, he instantly refunded the amount to me. I always prefer to shop with Patpat and also refer my friends

Date of experience: August 25, 2021
Mexico
1 review
0 helpful votes
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Buen servicio
August 25, 2021

Me gusta mucho la pagina, ademas de qye si tienes algun inconveniente te ayuda un asesor a resolver tus dudas y problemas

Date of experience: August 25, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376