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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
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PatPat provides superb customer service and they have a wide variety of great quality items for reasonable prices! Highly recommend!
My favorite place to shop and get baby clothing. My daughter always get compliments when wearing PatPat clothing!
CASSEYLENE, very good +++++
Hibás termék kezelése 5* pozitív csalódás volt, gyors korrekt ügyintézés
Very nice customers service fixed the small issue I had fast and very kind customer service can't wait for my next order
Vim relatar minha experiência com a PatPat. Eu estou super satisfeita com as roupas, e qualidade, rapidez na entrega, os cuidados todos bem embalado. Pretendo comprar mais vezes
Aquí encuentro buenos precios para ropa de niño, la calidad está bien y me encantan los diseños que tienen. Los envíos son algo lentos pero yo lo pido con tiempo. Tened en cuenta que las tallas son grandecitas, mi bebé usa la que le corresponde porque es grandote. Para un bebé más pequeño yo cogería una talla menos.
Received my baby clothes and nursing bra and I loved them, good quality and all fit great on me
First time buyer
I can't believe that PAT has such good reviews with such a terrible customer service and absolute fraudulent site. Be careful when you buy from this site. No customer service. They won't respond in most instances. The pricing is displayed in AUD but is not when their invoice comes in. There is a transaction charge on the card. Poor quality products whose sizes are in accurate on website. If you try to return they will say the item is bought on clearance when it will not be displayed anywhere on the site during purchase nor on the invoice. The most fraudulent site I have bought anything on
All the ordered products are very good. Thank you for deliverying on time. The dresses are beautiful and the toys are very cute.
Orders were delivered pretty fast. Less than a week to Winnepeg. Had issues with some sizing. Made a complaint. Response was prompt and the customer service agent; Samuel was empathetic giving very reasonable options of refund. PatPat went way above my expectations. Will be giving them referrals
They said my order was sent back due to the wrong address they did stay in touch with me an got a refund approved haven't received the refund yet they said it could take 7-15 business days so I hope to see it
I like this PatPat online store because of many discount and good products. And also the Customes Service is very attentive to response. Thank you Angelica for helping me received my order.
Todo excelente y Casseylene me ayudó a resolver un problema de dirección de envío muy rápido y muy amablemente
La ropa está hermosa y de muy buena calidad, los envíos son muy seguros, he realizado demasiados pedidos y me siento muy segura con esta aplicación.
We love pat pat and their clothes! Their service is great and have always been great to work with!
Nice clothes for not an outrageous price. Good variety of sizes and nice offerings to aid with spendable rewards.
I needed to refund some items, and it was no issue at all, Janika helped me with the process immediately.
I have always had amazing experience with Patpat. I buy clothes for my little girl and it always fits well. Once i got few clothes which were a bit low quality, but when i spoke to customer care person named Samuel, he instantly refunded the amount to me. I always prefer to shop with Patpat and also refer my friends
Me gusta mucho la pagina, ademas de qye si tienes algun inconveniente te ayuda un asesor a resolver tus dudas y problemas
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We sincerely apologize for the issues you have encountered and for bringing this to our attention.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.