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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
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Ero al secondo ordine su Pat Pat, e a differenza del primo dove per mia figlia avevo scelto le taglie corrette, questa volta dovendo comperare per neonati ho sbagliato a scegliere le taglie e ho perciò dovuto contattare il servizio clienti. Il customer service tramite chat è solo in lingua inglese ma devo dire che l'assistente che mi ha seguito è stato molto gentile, mi ha proposto le taglie alternative e gestito tutto l'ordine.
Sono molto soddisfatta e continuerò a usare il sito!
This website is an utter and complete scam. My family and I were excited about ordering
Christmas family pjs from this company. We tried for several days to order the pjs that were advertised for $3.99. We called the customer service phone and per their request sent a picture of the pjs and was told that price was for pets.? We escalated it to supervisor, Vin and he said he would escalate this situation to marketing. Why is he a supervisor? BAIT AND SWITCH is the marketing strategy they use for this company. No where on the site does it say that the $3.99 pjs is for the pets only. You have to call them for to find out the false advertising and then they are extremely apologetic but do nothing about the misleading information. I'm writing this testimony not because of the price, but the deceptive advertising and lack of customer service. I will be reporting them to the Better Business Bureau asap.
I had an amazing experience with PatPat. I liked the products very much. I ordered baby clothes, prices are reasonable and they have good collection. I had to contact the Patpat team for one issue which was fixed promptly by JUNABELLE, provided amazing service. I'll definitely order again using PatPat.
The customers services was very helpful! Easy to reach! They were very kind and helped me to solve my problem as quickly as possible
My baby is PatPat loyal user. Clothes are affordable and cute. No complain for delivery and price at all.
I just love PatPat! They the cutest outfits, best designs and awesome price! Can't get enough of them!
Todo muy bien, me apoyaron en todo lo necesario.
El agradecimiento va en especial para Ronie!
Gracias
I capi che ho scelto sono ottimi, le taglie corrispondono perfettamente con la tabella di misure. Qualità prezzo ottima. Coniglio a tutti!
Great customer service from Katherine! Quick shipping and great quality! Will be ordering more! Many new options for changing seasons.
Great customer service. Nice products they products weren't that bad and when I had an issue they were quick to address it.
The shipments have arrived in the stipulated time, the tracking of the packages has been efficient and the attention was cordial.
Yo soy cliente de pat pat y la verdad la recomiendo ampliamente si tu eres de las personas que creen que comprar en línea es perder tu dinero no lo has intentado con esta app fabulosaa! La ropa y accesorios te llega y los precios son accesibles para todo el público si pides varias cosas el envío te sale gratis y te ahorrar aún más las prendas están divinas y de muy buena calidad
I am very satisfied with the website because of the fast delivery, great and cute stuffs, prices. I really recommend it.
Love that I can have options for my maternity style and feel pretty and also be able to get mommy&me outfits for me and my daughter. Great price, quality of material.
I recently purchased some items at Patpat and I was so happy with the quality of the shirts, the price is affordable and the quality of the materials exceeded my expectations. I happened to have some questions and the customer service is so nice, i highly recommend Patpat.
Je n'est pas reçu mon colis mais je suis satifaite car j'ai étais rembourser pour colis non reçu donc pour moi c'est parfait.
Tutto perfetto.
Consegna nei tempi prestabiliti.
Vestiti come nella descrizione consiglio taglio più grande.
CASSEYLENE, you're great. Love to see some more new fashion for my baby girl. Excellent collection, perfect customer service communication
The clothes are of good quality and very nice. I am in love with them. In the last order, I mistakenly received the wrong shoe size, but the complaint was dealt with quickly and efficiently by Kuenzler. The funds will be returned to my account. I will definitely order something else. I have no concerns about this store.
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We sincerely apologize for the issues you have encountered upon placing your order.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.