On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
We monitor reviews for authenticity
Shopping on pat pat is easy and the price is always right. Especially for mommies like me who juggle a lot. I'm happy I've discovered it! And everything be cute!
The best shopping site ever for kids. I almost shop from them for my baby and i am in love with all their outfits
Affordable at great prices and quality. Awesome shipping and just about everything for the entire family.
I'm very satisfied with my orders from Patpat. Being a mom for first time i was worried about the quality of the materials for my unborn baby but everything turned out perfect and the shipment was pretty quick too. The customer service is great; thanks to CASSEYLENE for all your help :) I will order more stuffs when my baby is born
I'm having a problem with my previous order thanks to Ms Katherine its been resolve.
The item here is good quality I love them!
Gosto muito de comprar na PAT PAT. Fui muito bem atendida pela Phoebe num pós-venda de uns artigos que não me serviram. Recomendo a Patpat. Excelente
I really love my baby boy clothes that I purchased from Pat Pat. They are so sweet and a great price! However, I was disappointed in some of the sizing. An item supposed to be 3 to 6 months was more like 9 to 12 months. For that reason make sure you measure and check the size chart very well.
Servizio clienti eccezionale hanno risolto un mio problema in pochi minuti molto gentili e disponibili.
Great customer service! Amazing quality clothes. And super affordable. Already made two orders. About to buy more!
Patpat has lovely items, it can be trusted.
I've ordered a couple of times now and my purchases have come fairly quickly and have been good quality.
Great site/app and you can get good discounts.
I had a discussion with HAZEL regarding my product. His handled the situation very smoothly. Amd. Nicely. Really appreciate for his patience and support. Thanks for Hazel and his team's
Really love this store. App is easy to use. CASSEYLENE with customer service is super helpful and nice.
I have made 2 orders and love their super cute clothes. I was surprised at the quality. Love that some have plastic snaps for babies with metal allergies.
Can't wait to but my grandchildren more.
I ordered two matching Halloween tops for my boys. Unfortunately the sizing of them was a bit small (my mistake in choosing smaller sizes) but when I asked them could I exchange for a bigger size, not only did they agree straight away, but they allowed me to keep the clothes I had already been sent. This was all dealt with over 2 days and my new shipment is on the way! I could not recommend pat pat any higher if I tried. The quality of the clothes have always been beyond amazing. Outstanding customer service! Thank you for all your help!
You will never regret doing your shopping on patpat.com. Have been dealing with them and i will continue to do so
Kuenzler responded to my complaint politely and with quick action. He assured that i will be satisfied and happy.
Pat pat is beyond my expectations in communication theor customer service rep resolved my issue in 24 hour
I bought a matching outfits from PatPat It's so beautiful and good quality.Iam so Happy with my purchase
Me atendió Romel en todo momento fue muy amable me respondía rápido a mis dudas y me resolvió el problema que tenía muy buen servicio
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts