On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
We monitor reviews for authenticity
La calidad de la ropa es excelente, tuve un problema con mi envío ya que no fue recogido a tiempo y se regresó, afortunadamente patpat soluciono mi problema y ahora estoy en espera de que llegue a mi domicilio.
My package got lost in delivery. Patpat was very helpful and offered the choice between a full refund or reshipment. I had the pleasure of working with josalyn. She quickly had my problem solved, my products in transit, and had my new tracking number ready. I will be ordering from them again soon!
It has been over 3 weeks and I still haven't received my shipment!
I ordered stuff from SHEIN 2 days after I had placed the PatPat order and I received SHEIN shipment already.
Ho riscontrato dei problemi con la spedizione, ma Angelica una ragazza del team mi ha aiutata molto cordialmente.
I got issue with some of the products. Patpat customer service is so execptional they were able to return the wrong order and gave me the refund with voucher. Thanks team!
Hi. Got my parcel today. I will make it 10/10. The stuff is super good. Fast delivery. Reasonable prices. Will shop againnnn!
From Pakistan
I placed one of my many orders and 5 of the items with this order were socks for my great grandchild. Upon receiving my order and opening the socks to look at, realized that they would be too big and want them in the smaller size. Did a PATPAT chat and within 2-3 days, was told that the new size would be sent out. This is the fastest response and resolution time that I've ever received from a on-line site. This has been my FAVORITE PLACE to order from since I found out about it 6 months ago.
Jonalyn with customer service was great! The clothes are great! I love the options, prices and styles! We have only ever had one issue and it was corrected quickly! Plus they have stuff no other store has and I love it!
I started ordering clothes in pat pat from June this year. Good and great quality of collections and I am happy with my purchases and satisfied with customer support team (KUENZLER) for my exchange.
Great service and reasonable priced items I never seen like this any where love to shop in pat pat, products are same as in pics.
I love buying cute and adorable outfits for my baby girl and this website as everything. Great discounts and fast shipping options.
Great stuff, good customer service.
I buy from PatPat fairly regularly, they have various options for clothes and accessories for all ages.
Tuve un problema porque 2 de mis artículos venían incompletos pero al comunicarme con la página le dieron buen seguimiento a mi caso, con amabilidad, claridad y lo resolvieron pronto.
I recieved a few items I didn't care for, there was no problem refunding so swiftly and was even told to keep items to give as a gift for baby shower
I love PatPat! I have so much trouble finding cute clothes for my son. I feel like all the other baby clothing stores are too "cutesy" and not trendy. Or if they are trendy they are way too expensive. PatPat has really nice clothes that fit perfectly in my budget!
I have placed three orders so far, still waiting on the third one. It takes about 2-3wks to get them. The first order was all $4 flash items and this order I just placed was also flash deals and I got 3 items each for my two little boys. I appreciate cheap deals on cute boy clothes. The sizing is a bit off. The 12-18mo overalls I got were also able to be worn my by 4yr old, just a bit short. The 18-24mo two piece sets I got also fit better on my 4yr old and swallowed up my 19mo old when we first got them at the beginning of the summer when he was younger. Now they fit better but I feel like the neck hole will be too small before the shirt actually is.
I accidentally ordered wrong size. The customer service group read my email and fixed my order as requested! Excellent service
This was my first time ordering from PatPat, and my last. My order has been sitting in California for 9 days. Just found out they get products from oversees. This is not stated in their info. Very upset
Hi,
We're sorry to hear about your disappointment in our delivery time frame which prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Trovo ottima sia la qualità che le taglie dell'abbigliamento baby in quanto vestono un po' più grandi e si riescono a sfruttare i vestiti un po' di più! Mi trovo bene anche con gli acquisti casa e anche per me le taglie sono reali. Ad esempio io porto una S e mi va perfetta! Consiglio a tutti di scaricare l'app in quanto é molto pratica e si può monitorare tutto da lì!
From the business
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Kids Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We are sorry to hear that you have not received your order yet. We understand as a customer you would like to receive your order as soon as possible.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.