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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
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Quality is very good, we love it, I will order for sure more, funny prints, price very good, a lot of different options for funny prints
Order delivered super fast, great quality of clothes. Wonderful, the pieces are just like on the website
Great finds for baby clothes. Great prices too! Thumbs up to their customer service as well. Good deal on the clothes you buy! Recommended 100%
My child loved the clothing and so did it it was so soft and wasn't scratchy at all. And It's affordable.
The girls outfits are adorable. Elaine from cs resolved my issue and treated me like they appreciated my business and wanted to keep it. That's rare. I have ordered from them a few times and the matching christmas shirts were also cute. I like the girls clothing the absolute best though. They do have mommy and me outfits that I have got and loved too. Way better than wishes crap. Good equity over all.
I placed an order not realizing it was being shipped to my previous address. I quickly contacted Patpat support about my issue and quickly got a response to fix my problem.
This app is perfect.
Good deal and respectful quality for the price.
Support is always there to help you when necessary
I love their products specially for my baby and they really doing a great job when it comes to customer relations and services. I love the way on how they handle customer's concerns.
GRACIAS POR AYUDARME! Estaba un poco asustada, pero me devolveran el dinero por mi pedido equivocado, Thanks for helping me solve my problem, JANIKA!
Me gusta mucho la ropa y la variedad que manejan además de los descuentos ke tienen en general me gusta para mis hijas
I have ordered over 190 items in the past year! We especially are very fond of the mommy and me outfits, very comfortable! All soft, true to size and great quality!
Excelente empresa, los productos de buena calidad y todo muy lindo. Asi tambien la atencion brindada por el equipo muy buena, fui atendida por Katherine y siempre muy amable y resolutiva con mis inquietudes.
Good quality material for the clothing that I've purchased. And customer service was very friendly.!
PatPat has a great FAQ system. I was having some trouble with the zip code spelling, and then I couldn't finish my order. I sent a message to the FAQ, and SHAMIAH answered me right away, solving the problem. SHAMIAH is awesome, she was very helpful and kind.
They have an awesome collection and wonderful customer support (Janika) who help you with all your queries.
Toda la ropa de la app es tal y como se describe, para no llevarnos decepciones, preferibles buscar reseñas de otros compradores, y leer los detalles del articulo, además con la experiencia que llevo comprando en esta tienda es buena toda la ropa viene tal y como esta descrita en la app, recomiendo comprar pero siempre busquen la descripción de lo que están comprando.
Love shopping on here. Great deals. Also, good customer service with a quick response time. I've recommended to my family.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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