On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
We monitor reviews for authenticity
I am addicted! I but for them atleast 2x a month or when ever I can for my daughter. There clothes are so cute! And the material is actually pretty good!
La respuesta a mi petición de cancelar el pedido que por un error mio fue duplicado, fue resuelta muy rápido, quedo ahora sólo en espera de los dias que indicaron para recuperar dicho valor. Gracias Ryan
I love this website. You have so many choice and for every tastes. The packaging is always well done and outfits are very good quality.
Pedí reembolso porque hice un pedido mal y me respondieron positivamente ahora solo espero el dinero en mi cuenta …
In love with the colors and the materials
Great quality and prices. Received the order in time and just like in photos
I absolutely love patpat not only its cheap but it has sooo many different types of outfits for every season and not only for kids but for adults and house interior.
THIS WEBSITE STEALS STEALS CREDIT/DEBIT CARD INFORMATION! I had 3 fraud transactions soon after I used one of my cards, which I did not use for almost 2 years prior to the incident, on this website. Clearly, the information was stolen from this website.
Very helpful!
I had some issue with a product and it was sorted out in minutes. Will definitely shop here again
Ich bin sehr zufrieden mit PatPat und Jocyl.
Alles super unkompliziert. Von der Bestellung bis zur Rücksendung. Der Kundenservice hat mir sehr schnell geholfen und ich musste nie lange auf Rückmeldung warten. Nur zu empfehlen!
I had CASSEYLENE help me with my issue and everything was resolved with no complaints.
All my emails were responded to quickly and effectively!
Everything fits great can't wait to order again! Everything I bought came faster than I expected. Everything was low price also.
The PatPat website is great! They have so many adorable clothes for children and adults. Their customer service is wonderful. I spoke to Casseylene about a few items I needed to send back due to sizing issues. She was very helpful and kind!
Such a fun shopping experience because so much variety for kids you don't get elsewhere. Lots of gender-neutral clothing (not gender neutral label to sort by though, which would make it excellent. So far, good customer service.
Excelente atención.
Respuesta inmediata.
Los productos llegaron en el tiempo acordado. Buena calidad.
This is very good and reliable app. Items arrive the same as in the description. In my case two items had a problem and the money was returned to me soon after.
I love buying here my daughter clothes Really good quality and good price. I strongly recommend it..
J'ai été très très satisfaite du service du début à la fin les agents du service client sont très professionnels et surtout vous assistent et réussissent à résoudre les problèmes. Personnellement je voudrais remercier Phoebe qui mérite 10 étoiles. J'avais commander beaucoup d'articles pour ma nièce qui finalement a grandit beaucoup trop vite sans que je ne le remarque mais l'agent a réussi à me trouver une solution pour mes articles car certains étaient des ventes finales.
Merci merci merci pour ton excellent travail Phoebe.
Et je recommande fortement le site
Really good place to shop. I have shopped twice on this website and didn't have any trouble at all with them.
Grazie CASSEYLENE. Mi sono trovata bene in fase di acquisto e in quella post vendita.
Tornerò presto ad acquistare su Pat Pat
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts
Hi,
We're sorry to hear about the issue you have encountered.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.