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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
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Pat Pat clothes are so cute! And Arrived quickly. They are good quality and when some items didn't fit the service team responded quickly and solved my issue right away! I would definitely buy again.
A fantastic site! Wonderful and quality products! They have original products that only on this site you can find!
The vests are really gorgeous and my little boy loves the designs on top of the sweatshirts! I love!
I actually Love Items Sold at PATPAT and their customer service as well.
I actually requested for a refund, a couple hours later they replied saying they have refunded my money
I cannot wait to continue shopping with PATPAT
I spoke to Kuenzler regarding an order issue. He was very quick and efficient in dealing with my problem and sorted out the issue. Really pleased by the customer service
I contact the customer service when i put wrong order and a lady Karen B. Helped me cancel my order i got a refund the next day. Deffinetly will order again!
Good quality and perfect material and very nice design and the order come quickly
Patpat number one for me
Also i can write for the custumer service ver helpful
Thanks for evry think
Thanks to casseylene for his support to my requests for the return of some items purchased on the patpat application. She was very kind and fulfilled my request and refund
Definitely recommend patpat. Order arrived promptly and well packaged. Unfortunately 2 of my items didn't meet my expectations but customer services were quick to rectify my issue. Janika was prompt and professional at replying to emails sent.
I'm so happy with pat pat. I've ordered a few times now and have never been disappointed. The items are one of a kind and we get so many compliments! The only place for my kids fashions. So affordable.
They have so good clothes in very affordable price and also the customer service is so good tbh love them
PatPat is great you get what it's pictured and even better! I buy all my kids stuff on their website and they have never disappoint me everything comes on time and I'm great condition! My kids love every single PatPat they own. The sizes are always true to sizes. Thank you PatPat
Amazing! This website never disappoints, like ever. The customer service is amazing, the quality of the clothing is beautiful, the shipping process is pretty flawless, they respond to you very quickly anytime you have an issue... A++ to whoever made this website possible
The products that I ordered were great quality. I had an issue with sizing, but the customer service was so helpful. Great customer service! They resolved the issue promptly. Thank you PatPat
The clothes are very cute! I had a few issues with some of the items I received and reached out for help. Their customer support is absolutely the best and Casseylene helped resolve all my issues! Because of her and the cute clothes, I will absolutely be purchasing from them again.
Tolle Produkte, sehr gute Qualität und super schneller Versand! Sehr zufrieden! Bestelle sehr gerne wieder!
Patpat was a revelation! I found baby clothes that you can't find from any other store! Excellent fabric and always clean and fragrant. They always arrive on fixed days and never late. I love patpat and will never buy anywhere else again. But not only baby clothes but also amazing accessories to be a fashionable mom.
Always happy with my orders and my kids loves the clothes. Good quality and always on time delivery
Lastimosamente me tocó tener percances en mi pedido, pero GEN de atención al cliente me ayudó perfectamente en el proceso de devolución. Me dejó tranquila el seguimiento y el esfuerzo por resolver mis inquietudes.
I bought so many clothes for my daughter from Patpat. I was totally surprised by the quality of the material for the price you pay. The costumer service is great. I highly recommend it to all.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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