business logo of PatPat

PatPatReviews 6,262

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PatPat?
grey star
grey star
grey star
grey star
grey star

PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.

service
2,309
value
2,269
shipping
2,271
returns
1,927
quality
2,210

We monitor reviews for authenticity

Botswana
1 review
0 helpful votes
Follow Lindy R.
Unfollow Lindy R.
Send Message
Share Review
Report Review

Great Service
September 21, 2021

The service provided is speedy and really good. They respond to messages in less than 24hrs which is amazing. I just love it

Date of experience: September 21, 2021
Nevada
1 review
0 helpful votes
Follow Kelsey P.
Unfollow Kelsey P.
Send Message
Share Review
Report Review

Amazingly helpful
September 21, 2021

Very helpful. Quite results to my problems. Appreciate it so much. Can't wait to receive my family's outfits for our Christmas photos!

Date of experience: September 20, 2021
Mexico
1 review
0 helpful votes
Follow Alba L.
Unfollow Alba L.
Send Message
Share Review
Report Review

Amo la marca
September 21, 2021

Me encanta la aplicación
La verdad la calidad de la ropa está súper génial mis hijos son niños pat pat ellos solo usan esa marca

Date of experience: September 20, 2021
California
1 review
0 helpful votes
Follow Carmen C.
Unfollow Carmen C.
Send Message
Share Review
Report Review

I really like this site to buy my children's clothes, there are many options to combine their wardrobes, and I feel safe to buy because they help you solve the problems quickly

Date of experience: September 20, 2021
Canada
1 review
0 helpful votes
Follow Alyaa A.
Unfollow Alyaa A.
Send Message
Share Review
Report Review

Good Customer Service
September 20, 2021

Good customer service, highly responsive, I was helped by a lady named Rose and she was helpful. Also, good quality for price.

Date of experience: September 20, 2021
Canada
2 reviews
0 helpful votes
Follow Jeremy T.
Unfollow Jeremy T.
Send Message
Share Review
Report Review

It was my first time ordering from the website so I was not sure what to expect. I was suprised to see the package arrive within two and a half weeks from China with the free shipping method. All the items are packed individually in resealable plastic bags that are of high quality. A couple of the items did not fit so I had to return for a refund. This was an easy process. I will buy from them again.

Date of experience: September 20, 2021
GB
1 review
0 helpful votes
Follow Kelsey W.
Unfollow Kelsey W.
Send Message
Share Review
Report Review

GLENN
September 20, 2021

I missed my delivery and it was resolved quickly, amazing customer care. Very happy with my experience.

Date of experience: September 20, 2021
India
1 review
0 helpful votes
Follow aisha h.
Unfollow aisha h.
Send Message
Share Review
Report Review

Customer care
September 20, 2021

I really liked the customer care service 1 of my oder was missing from the larcel and a lady named glenn helped me through it and had my missing item re shipped.

Date of experience: September 20, 2021
Australia
1 review
0 helpful votes
Follow Apeksha Y.
Unfollow Apeksha Y.
Send Message
Share Review
Report Review

I Ordered Family matching dresses for myself and my daughter and they turned out to be so good. Nice material, as described on the website. Worth the buy and the customer care is super. Thanks Ham B.

Date of experience: September 19, 2021
Illinois
1 review
0 helpful votes
Follow Alishba A.
Unfollow Alishba A.
Send Message
Share Review
Report Review

Clothing
September 19, 2021

Great deals and great quality. I definitely recommend it to others. Well done! Keep doing it. Great job.

Date of experience: September 19, 2021
GB
1 review
0 helpful votes
Follow Somia G.
Unfollow Somia G.
Send Message
Share Review
Report Review

Good quality and good price
September 19, 2021

Loved the bright colours and brilliant customer service. Would recommend to others. Would buy more from pat pat.

Date of experience: September 19, 2021
Mexico
1 review
0 helpful votes
Follow Gabriela N.
Unfollow Gabriela N.
Send Message
Share Review
Report Review

Buena atención
September 19, 2021

Linda ropa y excelente atención, resuelven rápidamente dudas e inquietudes. La descripción es acertada y la ropa muy bonita

Date of experience: September 19, 2021
Washington
1 review
0 helpful votes
Follow Alyssa P.
Unfollow Alyssa P.
Send Message
Share Review
Report Review

10000/10 reccomend
September 19, 2021

PatPat is a very reputable site & has the best baby clothes. Soft, affordable, sizing is perfect, and the shipping is always on time.

Date of experience: September 19, 2021
Florida
1 review
0 helpful votes
Follow Ej G.
Unfollow Ej G.
Send Message
Share Review
Report Review

Floral Print Lace Decor Flutter-sleeve Baby Romper
September 19, 2021

This Floral Print Lace Decor Flutter-sleeve Baby Romper is so beautiful. Great quality. My babygirl was covered in a pretty powder pink showing off for a nice day in the fall

Date of experience: September 19, 2021
Malaysia
1 review
0 helpful votes
Follow Ayuni A.
Unfollow Ayuni A.
Send Message
Share Review
Report Review

Love the clothes design
September 19, 2021

So far the best cloth shop I've seen. With the latest design. For pretty sure I will buy again and again

Date of experience: September 19, 2021
New Zealand
1 review
0 helpful votes
Follow RACHEL V.
Unfollow RACHEL V.
Send Message
Share Review
Report Review

Fast Cancellation
September 19, 2021

Requested an order cancellation due to duplicate order and Customer Service "Samuel" responded fast.

Date of experience: September 18, 2021
Armenia
1 review
0 helpful votes
Follow Anush B.
Unfollow Anush B.
Send Message
Share Review
Report Review

Good
September 19, 2021

Very good shop. Good. Very good shop. Good. Very good shop. Good. Very good shop. Good. Very good shop. Good.

Date of experience: September 18, 2021
Canada
1 review
0 helpful votes
Follow Aarti Y.
Unfollow Aarti Y.
Send Message
Share Review
Report Review

Happy customer!
September 19, 2021

I ordered halloween costume for my baby. When it arrived i realized that its one size bigger. So i requested to exchange item with smaller size. Phoebe replied me saying they're going to send me new shipment with correct size outfit without any extra cost. I'm really very satisfied with patpat's customer service team.

Date of experience: September 18, 2021
Australia
1 review
0 helpful votes
Follow Prabh M.
Unfollow Prabh M.
Send Message
Share Review
Report Review

Best app
September 18, 2021

Love to shop from pat pat. Best app for kids clothing. Thank you pat pat. I always buy clothes for my daughter and its awesom styles and quality

Date of experience: September 18, 2021
California
1 review
0 helpful votes
Follow Talisa P.
Unfollow Talisa P.
Send Message
Share Review
Report Review

Awesome Customer Service!
September 18, 2021

I received my package and the clothes were a little wet due to the Hurricane in Kentucky. I reached out to Customer Service and they gave me a full voucher for all of the clothes! They also let me keep the clothes! That was awesome and outstanding. I appreciate that and they didn't hassle me over the voucher either. The person who assisted me was Rohanie and she was great!

Date of experience: September 18, 2021

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3376