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PatPatReviews 6,262

3.8

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PatPat Reviews Summary

PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.

service
2,309
value
2,269
shipping
2,271
returns
1,927
quality
2,210

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
Follow Liliana H.
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I have a problem with mi first shopping, There was a confusion with my order only, nothing to worry but the pat pat about but they knew how to solve immediately by Rohaine, the best in the team patpat! From me they gave me so much security that I kept buying and I have received really beautiful things! I attach a picture to give you an idea!

Date of experience: August 22, 2021
Colorado
1 review
0 helpful votes
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Great Customer Support. Thank you Ryan
August 23, 2021

I needed to cancel my order which I placed wrong. I contacted customer suoport.Ryan helped me to cancel my order within 24 hours. Thank you Ryan... Great help.

Date of experience: August 22, 2021
Washington
1 review
0 helpful votes
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Experience
August 23, 2021

Love this app will use it more often, they have the best out fits and are fast with helping with the orderes

Date of experience: August 22, 2021
Canada
1 review
0 helpful votes
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Great customer service
August 23, 2021

Problem resolved with great care and courtesy. Really appreciate the customer response and support of representatives.

Date of experience: August 22, 2021
Alabama
1 review
0 helpful votes
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Very satisfied and thankful
August 23, 2021

I recently put the incorrect address so my order was returned to the facility but Jonalyn reached out and helped me redirect my order. I am so happy because I was really awaiting the items arrival and now I'll have them.

Date of experience: August 22, 2021
AE
1 review
0 helpful votes
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Quality
August 23, 2021

The products have fair price Nd worth the quality. I highly recommend and will purchase again. Overall very good offers

Date of experience: August 21, 2021
Arizona
1 review
0 helpful votes
Follow Jayme H.
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I have to admit I was a bit hesitant to order off of PatPat, but after receiving my order I'm sad it took me so long to do so! Their clothes are adorable and such amazing quality! Love the affordable prices and outstanding customer service! My new go-to for clothes shopping :)

Date of experience: August 21, 2021
California
1 review
0 helpful votes
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Awesome service quick response
August 23, 2021

I love that no matter what I order I know the quality will be amazing. With a great customer service team I am able to communicate my likes and dislikes. I order almost every week because there is always new deals and products for my kids.

Date of experience: August 21, 2021
Delaware
1 review
0 helpful votes
Follow Tara R.
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PatPat fixed my issue fast & gave me a refund in a timely manner!
Thank you! You guys also help me so quickly
I appreciate it all!
This website rocks!

Date of experience: August 21, 2021
Italy
1 review
0 helpful votes
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Da acquistare!
August 21, 2021

Buon prodotto per il prezzo pagato, ho ordinato molte cose e mi è arrivato tutto insieme e prima del previsto. Bei capi particolari Unica pecca bisogna fare bene il calcolo delle taglie perché ho acquistato 0-3 mesi e veste un po' grande, infatti li sto usando ora che la bimba ha quasi 4 mesi e cresce grandicella.

Date of experience: August 21, 2021
Washington
1 review
0 helpful votes
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Brilliant
August 21, 2021

I ordered some clothes for my daughters 3rd Birthday, never ordered off of here before but I ended up purchasing 10 items. They arrived today and wow! I am very impressed, the clothes are amazing. Good quality, good prices and didn't take too long to arrive. Very happy customer!

Date of experience: August 21, 2021
Colorado
2 reviews
0 helpful votes
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Best Clothes EVER!
August 21, 2021

I have bought multiple outfits from here and they are wonderful. They are adorable and Great quality! Wide selection to choose from and endless deals!

Date of experience: August 21, 2021
Texas
1 review
0 helpful votes
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Shipping and delivery
August 21, 2021

I was so happy to come across this website because they got cute fashion clothes for children I was skeptical about placing my order cuz i never order with them before and I need it for such a large order six outfits for each of my kids 12 all together for them to START SCHOOL ON THE 23RD tracking shows that it's delivered I still haven't got my packages I've called customer service twice they keep telling me to wait 24 hours for what for someone else's kids to be wearing my kids clothes? My kids don't get to wear new clothes to school cuz patpat thank you so much

Date of experience: August 21, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about how the issue you've encountered in receiving your order prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Michigan
1 review
0 helpful votes
Follow Rasika B.
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It is realy a great shopping with pat pat.
Definitely i will continue shoping
I like the dress which i order

Date of experience: August 20, 2021
New Hampshire
1 review
0 helpful votes
Follow Fatima V.
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I was able to quickly resolve an order issue thanks to the help of JANIKA! This has been my second order with PatPat and even with this small order issue I'm still very satisfied with my overall experience. I can't wait for my little ones to wear all their new clothing

Date of experience: August 20, 2021
Canada
1 review
0 helpful votes
Follow Amanda H.
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Good quality affordable price. Shipping very fast. Customer service good. Highly recommended. All age kids clothing and accessories.

Date of experience: August 20, 2021
Texas
1 review
0 helpful votes
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Great company
August 20, 2021

I've been buying clothes from them now since January of this year. They have always communicated back to me when I've ever had an issue with shipping or the fitting of the clothes. When my daughters sun hat didn't fit they offered to refund me the money for both dresses and told me to keep the dresses. They always have such cute clothes. I dont like some of the dresses because of the fabric they use but most of the time it's really good. And they always have some kind of sale going on.

Date of experience: August 20, 2021
Colorado
1 review
0 helpful votes
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Item to small
August 20, 2021

So I received my item yesterday 8/19 and my daughter is small a typical 7/8 size. The item is a 7/8 once I put it on my daughter is was to short and to small. I contacted PatPat just asking for an exchange and, they responded quickly and even offered to replace item for free. Amazing customer service!

Date of experience: August 20, 2021
GB
1 review
0 helpful votes
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Patpat - Kristin
August 20, 2021

Kristin was very helpful and resolved my issue very quickly and efficiently. Will definitely shop here again.

Date of experience: August 20, 2021
Australia
1 review
0 helpful votes
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I am a regular customer and very happy with the products, quality, pricing and service. Also, PatPat keeps updating designs.

Date of experience: August 19, 2021

From the business

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patpat.com
Mountain View, CA, United States
+3376