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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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From the order to the receipt, there are personal problems and return of the goods during this period, BAMBIE is very active in handling it for me.
I am really grateful to BAMBIE. The handling of the return issues is very considerate and professional. It really makes me fall in love with PatPat, an online store, and I will continue to buy at PatPat in the future.
Bless PatPat business prosperous
Clothes was in excellent condition and Angelica helped me out with answering my email quick awesome.
Dicen que llego mi paquete pero nunca lo recibi estoy muy enojada porque esa era la ropa para navidad de los niños espero que me devuelvan el dinero gracias
I was having having trouble figuring out how to use the membership rewards ao i emailed pat pats customer support and they got back to me almost immediately! Love the fast response and they clarified every question i had! The site is so worth checking out! Who doesnt love getting rewarded for buying stuff best of all u dont even have to make a purchase you get rewarded for just checking in!
Jayson was amazing and resolved my issue very quickly. Already placed a new order. Shipping was quicker than expected and very good quality product and packaging.
Quality clothes n delivery on time n AVAH was very nice. Excellent customer service. Price well discounted... am happy
Got wrong order but REYNAC help me with this and make a wonderful deal to keep the items and return the money and of course i will buy a cute and unique clothes again and again thank you REYNAC so much for your help
Having ordered a Christmas baby grow for my grandson, it arrived quickly but was far too big for him even though the age range was correct on the label.
I have received a full refund and prompt replies.
The service was great
Patpat is good
They have nice product
I love there products
They have nice customer service
Thanks ANGELICA for helping me
I order 4 items in great shape and the loved the material.
1 - Dress fit great - keeper.
2 - Dress um just did not like on me and received a full refund.
3 - Top as shown below runs a bit to big, received a full refund.
4 - Top, runs just a bit to small, received a full refund.
Thank You customer service Susie B. For your Email messages, your time, and help to make this a easy refund for the full amount. I will be ordering again and truly trust PatPat.com.
I've been very please with my orders and item from PATPAT! I've even told friend it other states what a Great place to shop for the family, but to me Especially the kids! The photo below is one of the outfits I bought from PATPAT for one of my granddaughters. Can't wait to take pics of the ones they are getting for Christmas!
Excelente servicio y calidad de productos! Me ayudaron con un problema que tuve con mi compra y muy amables y rápidos
I had accidentally 2 of the same items and had wanted to do a refund. Joshua was very prompt in his response and guided me through the process. Thank you!
Patpat has great customer service! Karmi was very helpful at quickly resolving my issue. Will shop here again and again!
Ho preso alcuni vestiti per mio figlio. Sono arrivati in anticipo rispetto a quanto stimato. Il rapporto qualità/prezzo dei prodotti è buona. Peccato per un piccolo difetto nella decorazione di una tutina: problema che è stato risolto in tempi brevissimi con l'aiuto di Katrina. Soddisfatta dell'acquisto!
I ordered a small size but received a medium size. As the item is on clearance sale, I was unable to get an exchange. But Patpat is happy to give me a refund whilst keeping this item. Giving 4 stars due to not getting the right order but thanks for the refund! Good customer service. Quick response in resolving the issue!
Hi,
We're sorry to hear about how the issue you've encountered in getting a response regarding your return request, prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
I am in love with my pyjamas they are such a good quality I already have two sets and I will definitely be ordering again
Mis pedidos han llegado muy bien tal cual la imagen y sobre todo el servicio que brinda el control de ayuda es muy bueno, me atendió Karmi una persona responsable y con excelente servicio
Great customer service! Great products! I love the softness of the pajamas! They are very comfortable and well made.
I love the shirts, I bought 10 for my family. My grandson is 6, ordered kid size 6 to 7. Super small on him. All of the shirts are snug on my family with the exception of the shirts for my granddaughters. Up your sizes please
Greetings,
We apologize if the items you received did not meet your expectations.
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.
If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Should you wish to learn more about our Refund and Return Policy, kindly check on the link below: https://us.patpat.com/article/help/helpmain/What-is-your-Return-Policy/902
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We're sorry to hear about how the issue you've encountered in receiving your order, prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.