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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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We've ordered several items from PatPat and all have been true to size, great quality and a fantastic price! We recommend to everyone expecting a little
I like there clothing/design and affordable prices. I will recommend this website for shopping.
Thanks to team *******@karmi for support.
I ordered and clothes came timely. Very cute and affordable items. I accidentally ordered an incorrect item and Joshua helped correct the error and provided a refund to me without having to return the item.
The cloths is nice and affodable and Annie from customers service was very kind.
Good and fast after service of the order.
The sizing for my daughter's and husband's pajamas ran small and when I reached out, Susie B responded swiftly and was very friendly. I was taken care of and I will be shopping there again.
JUNABELLE M. P helped with all the queries i had. They went out of their way for the reshipment of the product that was a wrong size item.
I love PatPat. The items are sooo adorable! The products are made with comfortable and soft materials, perfect for my children
Mariaelena
I recently bought a family set of Christmas pyjamas. I'm so happy with the quality of then and the cost. I received them really fast considering how far away they are aswell.
I've received a broken product and I got an answer by Joven (employ of pat pat) in less than a day! She did all the nessecery actions to get my refund Immediately!
Many Congrats!
Thanks to JAYSON for the quick, professional and courteous care.
I received items to a different extent than I ordered and he made sure to credit me immediately.
Perfect service they provide I am very happy customer and the customer service is very perfect and well
KARMI was an excellent customer service rep! I was prepared to send my items back because the event I needed them for had been cancelled. I would've had to pay for shipping but I didn't mind. But KARMI got approved to send my refund without me having to send the items. (Talk about Merry Christmas!) Definitely patronizing PatPat again.
Gracias a Kristian C. Por ayudarme con un pedido perdido. Ya había hecho ordenes anteriormente y me encanta la calidad de la ropa y de sus productos.
I ordered a pair of boots for my daughter, size 22, but unfortunately I received a wrong size (too big compared to the one I ordered).
As soon as I explained the customer service the problem, asking if it was possible to send them back so to have the right size, Mr Jeffrey of the PatPat Service Team offered me a full refund of the boots' amount.
The day after my refund was on the way!
Thank you Jeffrey! It was very professional and nice of you!
Thanks to Kristian C for the assistance, great customer support/service. Ordered and received some good quality products.
Me encanta comprar en esta tienda la ropa es única en base a mi experiencia pueden pedir tallas más grande pars que le dure al bebé depende también de la contestará pero sin duda alguna es muy buena y atención el cliente lo mejor te responden todo recomendado
Tutto molto carino! Disegni molto belli!
E materiali molto morbidi.
Le taglie da uomo e donna consiglio di non prendere troppo larghe perché a mio parere vestono molto!
Mi trovo benissimo con questo sito! L'abbigliamento per bambini è molto bello sia di fantasie che di materiali, consegna e imballaggio ottimi! Nell'unico inconveniente che ho avuto con un articolo, ho trovato in assistenza JONALYN che è stato molto disponibile e gentile a risolvere il problema! Pienamente soddisfatta di PatPat!
I ordered my girl sleepers, received them and weren't a good fit so i asked for a refund and return. Got my refund but was allowed to keep the sleepers anyways. Thank you meah.
What I love the most about the clothing is the quality of the fabric. It fits nice, color is vibrant and most of all, light and comfy. Worth it!
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.