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PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Es muy bueno su servicio al cliente mi paquete se perdió y me lo han enviado de nuevo y me ha parecido muy bueno su forma de resolver mi problema
The clothes are very cute and arrived earlier than expected. But the sizes were not correct, they were much larger. But I brought the matter up to customer service and they helped me sort it out. They were very quick, kind and efficient, especially Kim B, with whom I interfaced.
I will definitely be making other purchases soon
Joshua was great when dealing with my return, I was quite surprised at such a response, very giving and at Christmas! As for the pyjamas, they're great, comfy, lovely material especially the trousers! I'd order again definitely
Schöne Kleidung super Qualität, gemäß der Beschreibung. Ich empfehle 100% ich zurig da, und ich werde viele bestellen
This is trustworthy business pat pat app u order everything very good price and good quality u will get the agject same thing u check in pictures
Patpat is so good so comfy cloths n even customer service is also good. So kind of u SUSIE B. I order some extra pillow which didn't suit for my baby n I made a return claim. Within 1 day I got approval for return.
Me gustaría que las entregas sean más rápidas, ya que soy cliente frecuente y aun así mi entrega tarda demasiado
I recommend the Pat Pat store is super cheap, has beautiful clothes that are unusual, fast delivery great contact and you can track your shipment I am very I am pleased to recommend Pat Pat website and their products to everyone
I was so happy with the service provided by crystal she is the best I wish I could give her a more than 5 star. Thank you PatPat for having employer like crystal
Great experience! It was my first online purchase, and I was pleasantly surprised. Beautiful articles, fast delivery, and an excellent after sales service. You just have a new client. Thanks Reynac
Ii bought clothes for my baby boy and i am totally satisfied with the clothes for my. Baby they fits well and the fabric also good.
Super easy to work with and nice on the phone and helped resolve problems. And refunded my money. All the clothes were super cute that I ordered and decent quality
I am not an online shopper, but i like so many baby clothes and when i order for the first time everyone liked them and then i order again and eveything came perfect and the way they handle one of my problem is amazing
I was not expecting them to reply so quick
We really love Patpat! The clothes are so soft and affordable not to mention adorable! We highly recommend ordering from here!
We ordered pj's for the whole family in hopes of taking some Christmas photos. While my boyfriend and I didn't like the way ours fit, the boys loved theirs. When returning our items, Genalie, took great care of us. It was nice how easily it was dealing with customer service from this company.! Will definitely order again.
I was recommended pat pat by a family member, i was a little skeptical at first but it turned out to be amazing for me. Much better quality then i expected. I made a mistake and ordered two of the same outfits and same size for a gift and they were nice enough to give me a full refund and keep the outfit, allowing me to gift this great outfit to someone who may need it.
J'ai eu un soucis avec l'expédition de mon colis et patpat a su régler le problème. Ils ont procédé à une réexpédition et pour les articles qui ne sont plus disponibles ils m'ont fait un remboursement. J'ATTENDS IMPATIEMMENT MON COLIS.
MERCI SUSIE B de patpat
Excellent service. We received size smaller than we wanted and they have promptly responded to me when I informed them and they have placed the new order for me. I will definitely order from them again!
Loved the stuff which I ordered for my baby and me. The material is very soft and comfortable. Definitely gonna order more.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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