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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Thank you so much for the parcel be on time. The stuff n qaulity was out class i really like all items n size also perfect n colour too. Will order soon
Shopping is pretty easy, sizing and prices along with shipping is pretty reasonable. Issues rarley happen! Customer service fast responding friendly sweet. Clothes and shoes super cute and worth every penny. Mich better quality than Walmart!
This company is legit! Very professional and product quality is great. Their sizes are pretty true from the items I have purchased.
Cannot wait to give the gifts to my grandchildren for Christmas.
Great items and fantastic customer service. I use PatPat for all my baby girl clothes and I've never been disappointed. You won't get better value for money anywhere else!
I received wrong size of boots but they refunded me with no more questions ask I will surely order again thanks patpat team and Angelica the support
PatPat is the perfect online store. They have everything for my daughter. Clothes, shoes, bows, scarfs/pom pom hats, etc. Best place to shop for beautiful clothes at a great price.
I ordered items from patpat and decided that it was too expensive for the poor quality that I received. I tried to return with the order number from their paperwork, pictures of tags, and additional information that was asked of me. I got no response after the request and return of additional information. Now I am stuck with their low quality items that I don't want.
Spend your money elsewhere!
Really loved the clothes for my baby. Amazing collection they have. Gonna order more. Just waiting for my baby to be born, will order more and more
PatPat clothing quality is really good. My baby love to wear their clothes. Overall experience is good.
Ho avuto un problema con il mio pacco, non mi sono accorta che sarebbe arrivato troppo tardi, ho scritto immediatamente al servizio clienti.
Che dire... in un giorno hanno risolto il problema restituendomi il denaro.
Veramente grazie a April G. Che ha risolto tutto con gentilezza e professionalità.
Un servizio clienti impeccabile dove tutti i siti dovrebbero prendere esempio.
Bravissimi.
Riacquisterò da voi sicuramente nei tempi giusti stavolta
Customer service is excellent! Definitely wish their clothes ran bigger but I'm glad I got a response back within 12 hours!
Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
I absolutely love their clothes. I really like their clothes. Mi piacciono tantissimo i loro vestiti. Ho fatto 5 ordini e mi sono arrivati troppo in fretta. Vestiti bellissimi e comodissimi di buon materiale
For a recent query at PatPat, received amazing support from KRISTIAN C.
The clothes are really awesome and not to say much affordable. We love shopping at PatPat
The products are very nice and are always of good quality. The designs are very special and cannot be found in Europe like this.
And even during the current Covid-19 situation the order arrived on time.
Also: On order was not was not delared properly by Patpat for customs so that I had to pay a fee. But Patpat agreed to a refund.
So all in all I will order again.
Crystal was great and went above and beyond for me and my order issues. She was sweet and patient and very quick.
You gotta love a a place that works with you and doesn't give you any hassle. Ran into a little issue with one of my orders, contacted PatPat and very quickly I got help from a May a wonderful customer service representative. Definitely will keep ordering from here.
Ho ricevuto la merce ordinata in fretta. Mi piace la qualità, penso di effettuare altri ordini.Ho avuto un problema di taglia su una maglia ma Karmi ha risolto il problema in modo efficiente e rapido.
The order came in 10 days in massachusetts (usa) the quality of things is just excellent. The only thing is that the jacket for winter is more suitable for the spring period. Customer service is very fast, and Shamiah is a very attentive employee.
Excellent customer Service received, my query was dealt with quickly and I was very pleased with the result.
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Greetings,
We apologize if the items you received did not meet your expectations.
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.
If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Should you wish to learn more about our Refund and Return Policy, kindly check on the link below: https://us.patpat.com/article/help/helpmain/What-is-your-Return-Policy/902