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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Took a decent amount of time to arrive. One of the sizes were wrong, but the problem was easily and quickly resolved. Thank You Karmi
The sizing for my daughter's shoes ran small and when I reached out, they responded very well. I was taken care of and I will be shopping there again.
The clothes came out nice. The delivery was swift beyond my imagination I placed the order on the 9/12/20 and it was delivered on 14/12/20... I am happy I can gift it out to my friend and cousin's kids.
I was having an issue Joshua quickly responded to my email and solved my problem. I greatly appreciate during this holiday timing.
Love the quality and the help Angelica gave me! They are the best at customer service. I will always buy my clothes from this website. I wish I knew this website existed before. Don't hesitate and buy!
Prima, ich würde sehr gerne empfehlen, sehr schönes Kleidung und immer bekommt man Hilfe. Dankeschön
I recently had an issue with a product I ordered from Patpat. It was a quality issue for a diaper bag where Zip came out in the first go. I reached out to Patpat customer service and Crystal from the customer service investigated the issue and provided me refund for the product. I am quite happy with their customer service.
I had a very nice experience with them. There response was highly appreciated about my concerns. I will shop with them again definitely.
Jimmy has been very helpful and great to work with! Has helped me with my orders. I always order our family pajamas each year from PatPat and the kids really like them
Articles alléchants mais ne peuvent pas être renvoyés. Certains articles en promo ne peuvent pas être remboursés et le SAV vous propose un voucher (un avoir). De +, le site propose des avoirs supplémentaires si on met des bons commentaires sur TrustPilot et compagnie... Belle arnaque!
Appreciate their response for my product issue. The product fitted too small for my kid but they refund the full amount... thanks In heaps.
Honestly one of the best customer service, they were kind, quick and available. Thanks to Jeffrey!
I had a sizing issue with items running a little small and it was handled quickly and customer service was great! I will always shop from you! Thank you Jonalyn for all of your help!
Good customer service with excellent clothing opgions for whole family.
I was upset about some payment issue but the agent name Arrdev helped me to his full extent
Satisfied
The price is good and they are so stylish dresses for kids, love to shop during festivals so will get good deals
I was worried when i did first time shopping but when i got my order i was so happy very good stuff thank you
Patpat has the best customer experience I have got. Jonalyn was able to help me out perfectly when I had trouble with the size of two dresses that I had ordered. She has helped get a full refund for the products and also told that it was necessary for me to ship the products back. Five Stars for their service. The quality of the products are really good and I would definitely order again from them..
We lovveeee PatPat and I'll forever get all out mommy and my items. So many affordable items that are great quality, and true to size! Looking forward to getting some more.
Muy buen servicio al cliente, rapido y clara la información que entrega el personal, super conforme de como resolvieron mi problema.
It's great, we love the matching outfits, and they have great customer service. They are always able to help.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi
We’re sorry to hear about your disappointment with PatPat and we agree that this needs to be addressed.
We do wish to clarify that the offered Voucher is only our way of showing our appreciation and joy in having satisfied a customer and not intended to be an incentive for customers to rate us highly, despite what they've experienced.
Although we do hope and make efforts for all our customers to be satisfied, we still encourage them to share their experience as factually as they can, with no pressure to portray their experiences better than it actually was.
This is why we keep the Voucher amount at a minimum, to ensure that our customers don't feel pushed to give us a rating we don't deserve.
Should you have further questions or concerns, please feel free to contact us through https://www.PatPat.com/article/help/contact.