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PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 2nd among Kids sites.
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Lost package. Customer service patient and kind... thank you! Love my items! This company has really cute boutique style items for our littles. Baby to child. All Mom's and Grandma's will love it!
I had 2 items that didn't fit. I contacted customer service through email and Reyna responded promptly and resolved my problem.
Order $130.00 worth of clothes for boys to give for a Charity event. I needed them by a certain date. I ordered in enough time. They don't care, excuse after excuse. DON'T ORDER FROM THEM!
Thank you PatPat for your amazing customer service. Even tho our items didn't work out you were so prompt to handle our return effectively and efficiently. We will be back!
Best products. Thank you Phoebe for your great support. Regular customer of PatPat I am happy to order again.
I love this virtual store to buy clothes for my baby girl, it has a lot of variety of clothes and accessories, with very good quality and comfortable prices, the orders have arrived in a maximum of 10 days, it seems very fast to be shipped from Asia I also had the opportunity to test the customer service for some products that my local post office had delivery failures and my advisor Karmi answered all my questions and solved my order in a very coordinated way. I am very satisfied with my purchases and without a doubt I will continue shopping there because they give me security in my purchases.
Die Kleidung sind sehr schön, gefällt mir sehr ich kann allen empfehlen. Danke Patpat für gute Qualität und gute Kontakte.
Bought comfortable maternity wear and really cute clothes for my baby! Great customer support as well. Had exchange a few maternity leggings because of size issues and Karmi (from the support team) was quick in responding and initiated re-order quickly.
Love the quality and prices of their clothing. My baby looks really cute in his PatPat outfits. I just want to buy everything I see
Good products and í will order more thanks í like that have clothes for children and moms some cheaper
Love all the adorable clothes for such great prices. The clothes are stunning. I am definitely going to continue to purchase clothes from patpat for my kiddos.
É igual ao que vemos no site, tudo muito bom.
Adorei espero ainda poder comprar muito na patpat. Muito a gredecida pela atenção de todos em especial a Joven.
My experience with jimmy was wonderful. He responded super fast with my refund from pat pat. Super nice about it.
I have ordered outfits for my daughter. They came quickly. And very good quality! I love this site because have unique design. Thank you.
I had a very positive experience with the customer service rep I dealt with on a recent purchase. I ordered several outfits and they turned out to be too big. They outfits are very cute however. The customer service rep responded right away and actually refunded my money and allowed me to keep the items for future use or to give to a friend. I will use this company again and recommend to friends.
I shop there often. I get my mommy and me things from them. Affordable, fashionable, great customer service
Tres contente de ce site pour enfant. Les prix sont abordables et la qualité est nickel. Suite a une erreur d adresse un colis est reparti et ils m'ont répondu qu ils me remboursaient.Je recommande absolument.
Love the site for kids clothing. I got I size bigger for my daughter's cloths and when I send a email to customer service people "ROMEL" who replied to my email she sort out the problem in less then 24hours. Love the service and PatPat.
Best deals and highly satisfactory customer service.
I shopped from PatPat couple of times and very happy with the orders.
Their customer service is very responsive, they reply back within 24 hours, usually within 3-4 hours i must say.
Very good customer service. Very good deals on their site. I would highly recommend PatPat.
My little boy and I love this bunny ear hat. It's so so cute and soft! It has a perfect quality I strongly recommend it.
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Greetings,
We are very sorry for the inconvenience and delay you are experiencing with your order.
Should you wish to learn more about our current processing and delivery timeframe to your location, please refer to the link below:
https://www.patpat.com/delivery
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that every complaint is handled properly, so we would like to ask for the opportunity to resolve this issue immediately.
Kindly send us an email again through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.