PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
My experience was 10 on 10 with patpat. I've bought approx 10 outfits and every single piece was worth buying.
They have very Connects with there customer's.
Mu order didn't recive to me. They refund me after I asked for that
Thx alot patpat
I really like the quality of the clothes. It is soft and light. My little guy gets to be stylish and comfortable.
Definitely recommend
The best customer service ever received from Mary at PatPat! I made an error in my shipping address and she went above and beyond in ensuring that this was sorted so that I can receive my order
Thank you so much! This is one of the best website to buy clothes and other stuff spacialy for kids. The items have a great and high quality. On time delivery even sooner. Have great customers services so kind and patience. Thanks again for all!
Toda la ropa de patpat siempre buenas calidad, precio y sobre todo ala moda para los peques de la casa, realmente amo esta app 100% confiable y segura no duden en comprar mucho mucho
The Quality of the dress is very good. Thank you RONIE you helped me to change the shipping address!
I just love shopping at PatPat. I would like to thank their employee, Sussie B for her amazing customer services. She very kind and is there to help us customers.
He hecho varios pedidos y todo muy bien, excelente precio, calidad y tiempo acorde, tuve inconvenientes y los atendieron muy bien.
PatPat's cancellation of my last 2 orders and PatPat's statement afterwards ''Our IT Team reported an issue with our website causing pricing error on our items. We are truly sorry that we are not able to continue processing the order due to this error. Your order has been cancelled and will be refunded.''
Hi,
Thank you for bringing this to our attention. We sincerely apologize for the issues you have encountered regarding the cancellation of your orders.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Great site, lovely customer service, sorted out my issue Rohaniewaa very professional and helpful with my enquiry
Amazing customer service from pat pat they dealt with my enquiry and returns within a few days and offered me a full refund, I expect it to be a pain to try and sort out but Rohanie was brilliant! Makes me want to order more baby cloths!
Very fast delivery. Good looking items. I love this website. For my family and me is so good choice for new items.
Patpat term works very fast to respond and resolve your problem.
Many thanks to Mary to have helped me to return the clothes which was not fitted for my new born.
And quality of the clothes were very satisfying aswell.
I'm expecting a little girl and wanted to buy matching outfits for me and her. All other websites had either awful clothes or extremely expensive outfits. PatPat showed up and WOW Beautiful garments, quality fabrics, exactly as pictured. Price is UNBEATABLE! I couldn't be more happy about my purchases and will do often.
We love Pat Pat in our house. As a mom of 2, finding cute affordable clothing can be hard. Pat Pat makes it easy for us though. The website is easy to navigate and they have great sales. Shipping is also fairly quick, which is a huge bonus. Highly recommend to all mommies out there.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.