PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
I didn't get to enjoy my package I was sad because I ordered so much things for my kids and I have three. I was really excited to hear it was delivered and go outside and see that someone had taken it. I was then furious because the delivery company wasn't being professional or even trying to help. I was talking to CASSEYLENE and she had confirmed a full refund to me and so I'm waiting for that. I bet the items I ordered would've been beautiful I found them on TikTok
I shop here all the time and love everything I buy. This last time I had one outfit that didn't fit right and they responded quickly telling me to donate the outfit and they will issue a full refund. You can't ask for any more than that.
Resolved the issue quickly. Timely response. Easy to approach the customer service. Very satisfied with the support.
I am quite happy with the excellent customer service provided by Patpat support team to resolve my issue.
I ordered since November 2021 and here we are in February and still don't get my order. This is not serious at all
Hi,
Thank you for bringing this to our attention. We sincerely apologize if you have not received your order yet.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
I like very mucho this site for purchase any time. During the pandemic I have been buying through Patpat for my family and it has been a success. Grateful
Todos súper maria ayudo mucho con mi pedido iso que todo fuera más fácil la ropa súper bella tal cual la vez en fotos precios súper
I love the brand, amazing in prices and Designs. I recommend for all family. Also, a lot promotional items!
Uwielbiam robić zakupy na PatPat. Fajne materiały, ciekawe pomysły, dobre ceny! Polecam!
Love to shopping on PatPat! Great ideas of clothes for kids. Good prices too. Recommend
DO NOT BUY FROM HERE! I bought 12 maternity/nursing items from PatPat. Of these 12 items, 1 worked for me. After contacting customer service 6 days ago to return the 11 items, I have yet to speak with a real person. I keep getting told that the items I bought were clearance so they will not refund me. Now, if this were true it would be the end of it, but after going back and checking I see that only 2 of the items were labeled as clearance, 6 were on sale (but were not labeled clearance), and 3 were full price. After telling them this and providing pictures as evidence, they still told me that all 11 of the items were labeled clearance. I am very disappointed in their "customer service" and have learned a valuable lesson not to do any business with PatPat.
Hi,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you have experience in returning the items.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Le service client est facile d'accès et très réactif! J'ai eu un problème de taille sur ma commande, le chat m'a répondu tout de suite et envoyé une demande de remboursement que j'ai reçu en retour de mail sous 48h! Il vont remboursé l'intégralité de mes articles trop grands et je peux garder les articles quand même! Je vous dirai en combien de jours j'ai été remboursé ( ils disent 7-15j)
La qualité des articles est très bonne! Hors mis les tailles très grandes tout est top!
Las prendas son maravillosas y los precios muy economicos. Encantadade todo lo que puedo tener aqui y para cualquier edad.
I got the cutest! Knee high socks for my toddlers! They are so soft and go with so many outfits. Everyone loves them!
Hi Jonah,
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
I love PATPAT
This is the BEST eshop, ever!
- fast delivery
- high quality
- best materials
- absolutely super app
- beautiful Clothes
THANK YOU
Great quality clothing for great prices. Shipping was quick as well. And they have a lot of selection and super cute clothes
Bought some baby clothes from PatPat.
Love them all! And looks really nice and great on my daughter.
I ordered first time from patpat for my baby boy. I REALLY love these clothes ordered delivered on time and size is perfect fit. Wonderful product experience
PatPat clothes are very responsibly prices and good quality. Also, if I have had to return anything, their customer service is very quick to respond and answers all questions professionally.
From the business
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you for bringing this to our attention. We sincerely apologize for the issues you have encountered which prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.