PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
I am very satisfied with my experience with PatPat, and also with Susan B no complaints at all, I'm just sorry that what I ordered was to small it was so pretty and soft, I loved it,
Good quality! I will order again!
Very thankful for all of the assistance and patience from customer service. I'm relatively new to this website and it was a little trial and error getting my return done. But with Ronie and "email" assistance success was attained. Thanks Ronie!
They responded very fast never kept me waiting clothes are gray just to big unfortunately but besides that great quality!
Absolutely love buying from Patpat for my son. Everything is well worth what you pay!
Have only ever had 1 wrong item and their customer service was excellent! They even provided a full refund on top of being able to keep the item.
Highly recommend Patpat!
They have the best product for my baby. HEINZ is the best responsible person in customer service.
Most recommended
The postal service did not deliver my package and I reach out to the PatPat and worked with Mary to get the issue resolved. I was very happy with the CS.
I ordered through pat pat Genale help me alot to sort out my problem
As my desired articles are out of stock genale help me to refund my required amount through my same payment method
Thanku genale & pat pat team May Allah pak bless you with many more
I made a mistake and ordered the wrong size, but the patpat team changed it asap. Thank you for your assistance.
I suggest this page to everyone, all outfits come as in the picture love ittt...
every time I parted satisfied
Good clothes loved it. Would order few more colours were exactly the same no difference and packing is excellent loved it.
First time ordering and the clothes were great for the price, will be ordering again.
Great customer service from Mary as i ordered the wrong sizes.
It's been a great experience shopping at PatPat, their customer service make are efficient and responsive and making things easy for customers.
Amazing quality and prices. I ordered some seasonal clothes for my newborn however they were too big so I had no choice but to return. However casseylene helped me get a refund with no need to return the items, which saved my shipping fee. Thanks again.
It's super quality, my daughter was get reaction from some of the Clothes so that was very hard for me to fine her a good clothes that doesn't make her reaction but then i find PatPat she's doesn't get reaction anymore i was super happy than since that day I buy only from PatPat, than I invited my family Members and friends to use this site is well, thank you so much PatPat
I liked the patpat brand superb affordable price value for your money excellent i happy with their service their quality thanks patpat
Love love love their stuff, always my favourite clothes for my baby, quality is great, sizing is perfect! Best variety of clothes and great prices too!
Love patpat, fast shipping with great quality clothing, customer service always there to help, thank you Meah
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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